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<blockquote data-quote="kiwijunglist" data-source="post: 975323" data-attributes="member: 76888"><p><strong>1. Reboot your PC</strong></p><p>Is the problem fixed?</p><p> </p><p><strong>2. Open device manager</strong> in control panel -> hardware & sound -> devices & printers -> device manager</p><p>Does the tv tuner have an exclamation mark next to it, like the canon mp600</p><p><img src="http://driver-pro.com/static/images/article-content/canon-driver-site/device-manager.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" /></p><p> </p><p><strong>3. Open tvserver configuration, click preview</strong> channel, does that work?</p><p> </p><p><strong>4. Still having problems?</strong></p><p> </p><p>For support you need to provide logs + complete your system specifications page</p><p>Logs - <a href="http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/16_Support/3_Forums/2_Log_Files" target="_blank">http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/16_Support/3_Forums/2_Log_Files</a></p><p>System Specs - <a href="http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/16_Support/3_Forums/1_System_Specs" target="_blank">http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/16_Support/3_Forums/1_System_Specs</a></p></blockquote><p></p>
[QUOTE="kiwijunglist, post: 975323, member: 76888"] [B]1. Reboot your PC[/B] Is the problem fixed? [B]2. Open device manager[/B] in control panel -> hardware & sound -> devices & printers -> device manager Does the tv tuner have an exclamation mark next to it, like the canon mp600 [IMG]http://driver-pro.com/static/images/article-content/canon-driver-site/device-manager.jpg[/IMG] [B]3. Open tvserver configuration, click preview[/B] channel, does that work? [B]4. Still having problems?[/B] For support you need to provide logs + complete your system specifications page Logs - [url]http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/16_Support/3_Forums/2_Log_Files[/url] System Specs - [url]http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/16_Support/3_Forums/1_System_Specs[/url] [/QUOTE]
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