[not reproducible] Online videos not working at all (1 Viewer)

[Nikki Locke]

MP2 Version

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Describe the Problem you encounter as detailed as possible! "It does not work" won't help the team to understand the problem.
Description:

Just reinstalled mp2 2.2.3 on my windows 8.1 machine
I decided to try online videos


Help?
Pressed the button, got a whirly wait cursor, and nothing else for over a minute.
Can move the cursor to the other buttons, but none of them work.
Only way out is to confirm we the client, wait a while, then restart it.




Describe as detailed as possible the steps that are required to encounter the issue. This info is critical for the team to understand the problem.
Steps to Reproduce:







.

 

[Nikki Locke]

Watched a recorded programme, then went back to it, and it worked. Weird!