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Message: <blockquote data-quote="jsc2013" data-source="post: 968071" data-attributes="member: 137423">Problem fixed! I am now ripping to MKV and that is much easier as 1 file = 1 DVD! This seems to have resolved the recognizing file name problems that happened (in Media Importer) when using Medialsyer The 'hanging' when retrieving data was fixed by changing 'Data Sources' under the 'Importer Settings' tab to Manually manage movie data sources. I removed all of the sources other than themoviedb.org and those categorized as 'internal'. themoviedb.org is the highest-priority source HTH</blockquote>