Random Crash on TV, happens about once a day (1 Viewer)

[shreilly]

Hi

I am experincing a random crash whilst trying to access either the TV guide or view a channel. I am unable to recreate the problem but it seems to happen on average once a day, never at the same time and occurs when I have been elsewhere in MediaPortal viewing movies, etc and try to access the TV guide or view a channel. MP locks up and my only solution is to reboot to get things back to normal. I have tried disabling the EPG scraping on the cards to see if that resolves the issue but it still occured so I renables it, any help would be greatly appreciated. I have attached my logs but converetd them to rar files as they were to big as zip

Thanks


MediaPortal Version: 1.1.0 Final
MediaPortal Skin: Blue 3
Windows Version: Windows 7 Enterprise
CPU Type: AMD Athlon X2 250
HDD: Western Digital (WD10EARS) 1000GB
Memory: 2GB
Motherboard: Asus M4N68T-M
Video Card: ASUS EN7600GS
Video Card Driver: 8.17.12.5896
Sound Card: Onboard
Sound Card AC3:
Sound Card Driver:
1. TV Card: TechnoTrend S1100
1. TV Card Type: DVB-S
1. TV Card Driver: 5.0.1.8
2. TV Card: Hauupage Nova S Plus
2. TV Card Type: DVB-S
2. TV Card Driver: 2.125.28070.0
3. TV Card:
3. TV Card Type:
3. TV Card Driver:
4. TV Card:
4. TV Card Type:
4. TV Card Driver:
MPEG2 Video Codec:
MPEG2 Audio Codec:
h.264 Video Codec:
Satelite/CableTV Provider: Opus D
HTPC Case:
Cooling:
Power Supply:
Remote:
TV:
TV - HTPC Connection: S-Video

 

[jameson_uk]

Logs are pretty big, are you able to remember what time this happend?

You have

2010-09-28 19:06:17.385800 [ERROR][(22)]: Exception   :System.InvalidCastException: Unable to cast COM object of type 'TsReader' to interface type 'ITSReader'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{B9559486-E1BB-45D3-A2A2-9A7AFE49B24F}' failed due to the following error: No such interface supported (Exception from HRESULT: 0x80004002 (E_NOINTERFACE)).
   at MediaPortal.Player.BaseTSReaderPlayer.ITSReader.SetMediaPosition(Int64 MediaPos)
   at MediaPortal.Player.BaseTSReaderPlayer.Process()
   at MediaPortal.Player.g_Player.Process()
   at MediaPortalApp.MPProcess()
2010-09-28 19:06:17.400800 [ERROR][(22)]: Exception   :Unable to cast COM object of type 'TsReader' to interface type 'ITSReader'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{B9559486-E1BB-45D3-A2A2-9A7AFE49B24F}' failed due to the following error: No such interface supported (Exception from HRESULT: 0x80004002 (E_NOINTERFACE)).
2010-09-28 19:06:17.410800 [ERROR][(22)]:   site      :Int32 SetMediaPosition(Int64)
2010-09-28 19:06:17.419800 [ERROR][(22)]:   source    :Core
2010-09-28 19:06:17.429800 [ERROR][(22)]:   stacktrace:   at MediaPortal.Player.BaseTSReaderPlayer.ITSReader.SetMediaPosition(Int64 MediaPos)
   at MediaPortal.Player.BaseTSReaderPlayer.Process()
   at MediaPortal.Player.g_Player.Process()
   at MediaPortalApp.MPProcess()
2010-09-28 19:06:17.550800 [ERROR][(22)]: Exception   :System.InvalidCastException: Unable to cast COM object of type 'TsReader' to interface type 'ITSReader'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{B9559486-E1BB-45D3-A2A2-9A7AFE49B24F}' failed due to the following error: No such interface supported (Exception from HRESULT: 0x80004002 (E_NOINTERFACE)).
   at MediaPortal.Player.BaseTSReaderPlayer.ITSReader.SetMediaPosition(Int64 MediaPos)
   at MediaPortal.Player.BaseTSReaderPlayer.Process()
   at MediaPortal.Player.g_Player.Process()
   at MediaPortalApp.MPProcess()
2010-09-28 19:06:17.560800 [ERROR][(22)]: Exception   :Unable to cast COM object of type 'TsReader' to interface type 'ITSReader'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{B9559486-E1BB-45D3-A2A2-9A7AFE49B24F}' failed due to the following error: No such interface supported (Exception from HRESULT: 0x80004002 (E_NOINTERFACE)).
2010-09-28 19:06:17.572800 [ERROR][(22)]:   site      :Int32 SetMediaPosition(Int64)
2010-09-28 19:06:17.582800 [ERROR][(22)]:   source    :Core
2010-09-28 19:06:17.592800 [ERROR][(22)]:   stacktrace:   at MediaPortal.Player.BaseTSReaderPlayer.ITSReader.SetMediaPosition(Int64 MediaPos)
   at MediaPortal.Player.BaseTSReaderPlayer.Process()
   at MediaPortal.Player.g_Player.Process()
   at MediaPortalApp.MPProcess()
2010-09-28 19:06:17.725800 [ERROR][(22)]: Exception   :System.InvalidCastException: Unable to cast COM object of type 'TsReader' to interface type 'ITSReader'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{B9559486-E1BB-45D3-A2A2-9A7AFE49B24F}' failed due to the following error: No such interface supported (Exception from HRESULT: 0x80004002 (E_NOINTERFACE)).
   at MediaPortal.Player.BaseTSReaderPlayer.ITSReader.SetMediaPosition(Int64 MediaPos)
   at MediaPortal.Player.BaseTSReaderPlayer.Process()
   at MediaPortal.Player.g_Player.Process()
   at MediaPortalApp.MPProcess()
2010-09-28 19:06:17.736800 [ERROR][(22)]: Exception   :Unable to cast COM object of type 'TsReader' to interface type 'ITSReader'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{B9559486-E1BB-45D3-A2A2-9A7AFE49B24F}' failed due to the following error: No such interface supported (Exception from HRESULT: 0x80004002 (E_NOINTERFACE)).
2010-09-28 19:06:17.747800 [ERROR][(22)]:   site      :Int32 SetMediaPosition(Int64)
2010-09-28 19:06:17.757800 [ERROR][(22)]:   source    :Core
2010-09-28 19:06:17.767800 [ERROR][(22)]:   stacktrace:   at MediaPortal.Player.BaseTSReaderPlayer.ITSReader.SetMediaPosition(Int64 MediaPos)
   at MediaPortal.Player.BaseTSReaderPlayer.Process()
   at MediaPortal.Player.g_Player.Process()
   at MediaPortalApp.MPProcess()

Which does not look healthy (possibly something has got corrupted) was this about the right time?

 

[shreilly]

Hi

That looks about the time I exited Live TV. I then watched something via the My TV Series plugin for about an hour and then went back into tv and tried to view the guide. At this point I was locked (although it could have occured an hour earlier when I exited the Live TV), I killed MP via taskmanager and collected the log files by starting MP in debug mode
Thanks for looking

 

[shreilly]

Hi

Is anyone able to give me any advice on what to do next with this?

 

[shreilly]

Am still getting the issue, reading through my log files I seem to get the following error around the time of each crash,
pmtgrabber: serviceid mismatch 23f3 != 232b
In light of anything else to try, I am will go for a rescan of the cards to pick up the channels again, will post back if it has any effect

 

[elliottmc]

Am still getting the issue, reading through my log files I seem to get the following error around the time of each crash,
pmtgrabber: serviceid mismatch 23f3 != 232b
In light of anything else to try, I am will go for a rescan of the cards to pick up the channels again, will post back if it has any effect

Either a rescan, or a clean install.

If you are going for a rescan, delete all of your existing channels first, just to be sure.

Mark

 

[shreilly]

Just an update on this as I hate it when you see an issue that you have but no resolution. I deleted all my channels, rebooted, did a rescan of both my cards and set everything up again. Since then I haven't had a crash in 48 hours (which is the longest by far), I also haven't seen a reoccurrence of the pmtgrabber: serviceid mismatch in the logs. I am picking my large log files was something else and my real error was the the log message above which I have hopefully resolved by doing the delete and rescan, you would need a dev or someone to confirm this as I have no idea if the error message is related.