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<blockquote data-quote="kiwijunglist" data-source="post: 1015544" data-attributes="member: 76888">Hi,&nbsp;Welcome to MediaPortal <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile&nbsp; &nbsp; :)" loading="lazy" data-shortname=":)" />&nbsp;1. Can you please tell us what is working and what is not working.&nbsp;2. What type of remote is included with the card (eg. MCE Clone, X10, etc.)?&nbsp;3. Is it an IR (infrared) or RF (radio frequency) remote?&nbsp;4. Did you install the remote drivers, did they install corretly?&nbsp;5. Is the remote working with other software?&nbsp;6. Can you do the following please&nbsp;Start ButtonRight Click on &quot;Computer&quot; and select propertiesClick Device ManagerFind the remoteMake a screenshotRight click remote and select propertiesClick on driver tabMake a 2nd screenshotUpload 2x screenshot so we know what driver it uses, if the driver is working, and the type of remote.&nbsp;^ With the above information we can help you sort out your problem <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile&nbsp; &nbsp; :)" loading="lazy" data-shortname=":)" />&nbsp;ThanksKiwi&nbsp;PS. If the remote is an MCE clone with driver alreay installed, you only need to tick one box in mediaportal configuration. It's under Remotes -&gt; MCE -&gt; [X] Use MCE Remote.</blockquote>

[QUOTE="kiwijunglist, post: 1015544, member: 76888"] Hi, Welcome to MediaPortal :) 1. Can you please tell us what is working and what is not working. 2. What type of remote is included with the card (eg. MCE Clone, X10, etc.)? [SIZE=3]3. Is it an IR ([/SIZE]infrared[SIZE=3]) or RF (radio frequency) remote?[/SIZE] 4. Did you install the remote drivers, did they install corretly? 5. Is the remote working with other software? 6. Can you do the following please Start Button Right Click on "Computer" and select properties Click Device Manager Find the remote Make a screenshot Right click remote and select properties Click on driver tab Make a 2nd screenshot Upload 2x screenshot so we know what driver it uses, if the driver is working, and the type of remote. ^ With the above information we can help you sort out your problem :) Thanks Kiwi PS. If the remote is an MCE clone with driver alreay installed, you only need to tick one box in mediaportal configuration. It's under Remotes -> MCE -> [X] Use MCE Remote. [/QUOTE]

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