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<blockquote data-quote="YYota" data-source="post: 36078" data-attributes="member: 12812"><p>Thanks a lot for your kind reply, I didn't know about the 3 team split and so on. </p><p></p><p>Actually I'm your average user, who doesn't have enough time to get involved but who loves the program and tries to make it better with his limited time (i try to report and/or confirm bugs when I can).</p><p></p><p>So from an average user, here are some comments that could be useful:</p><p>- it's pretty difficult to know where to report errors. There is the bug forum, the general support forum and now I just discovered all the forums on the test group and so on.</p><p>- i didn't even know about the irc channel</p><p>- i took me a while to discover mantis</p><p></p><p>Basically I think a problem is for casual people like me, who check the news and forums from time to time (ie. at work hehehe), to understand how everything works. Where should I post and how. I know there is always the sticky post explaining the rules but when you have at least 4 different sections where people post bugs + irc channel, you'll understand that it's not very clear.</p><p></p><p>Anyway thanks a lot again, I don't care if it takes months for bugs to get corrected so please don't lose too much time on mine. I'm already too glad to have such a wonderful program for free, I just want to be sure that bugs at least get recorded because I think it frustrates a lot of people who just give up reporting and maybe give up on MP as well because they feel like never been heard.</p><p></p><p>YYota</p></blockquote><p></p>
[QUOTE="YYota, post: 36078, member: 12812"] Thanks a lot for your kind reply, I didn't know about the 3 team split and so on. Actually I'm your average user, who doesn't have enough time to get involved but who loves the program and tries to make it better with his limited time (i try to report and/or confirm bugs when I can). So from an average user, here are some comments that could be useful: - it's pretty difficult to know where to report errors. There is the bug forum, the general support forum and now I just discovered all the forums on the test group and so on. - i didn't even know about the irc channel - i took me a while to discover mantis Basically I think a problem is for casual people like me, who check the news and forums from time to time (ie. at work hehehe), to understand how everything works. Where should I post and how. I know there is always the sticky post explaining the rules but when you have at least 4 different sections where people post bugs + irc channel, you'll understand that it's not very clear. Anyway thanks a lot again, I don't care if it takes months for bugs to get corrected so please don't lose too much time on mine. I'm already too glad to have such a wonderful program for free, I just want to be sure that bugs at least get recorded because I think it frustrates a lot of people who just give up reporting and maybe give up on MP as well because they feel like never been heard. YYota [/QUOTE]
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