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eeknz

Portal Member
February 19, 2009
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Where are your movies stored?
I did a session with Alex from Stablebit and we determined that the issue does not come from MovingPictures.
I ran older versions of DrivePool, but once the release version came out, everything went badly. The Videos share I had was in the root of the drive, not under ServerShares. Moving the Videos share to be under the ServerShares folder made all the problems go away.
There was extensive testing done by Alex. I can't confirm if it was the share being under the root of the drive, a corruption with the share itself, or both.
So, If you have your shares at the root, make a new nested share under a new folder. Drop a couple of files in there and see what happens. It worked well for me,.
 

RoChess

Extension Developer
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  • March 10, 2006
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    IMDb+ is just a scraper-script when it comes down to it, so if you have technical problems during import you would have the same issues with another scraper-script as well. Granted I do a lot of additional stuff with IMDb+, but it all relies on the information that MovingPictures plugin obtains, which it gets for all the other scraper-scripts as well.

    MediaInfo on the other hand can be a troublemaker. It's the part in the log file above that does "23-Mar-2012 16:26:02 Info [ MovieImporter]: Retrieving media information for: Test", but something could have gone wrong, causing MediaInfo to crash. This then causes the 'next' movie to fail and stall the import process.

    For this reason I now bundle the latest version of MediaInfo with IMDb+ which when you install the MPEI package via the "MediaPortal Extension Installer" shortcut is an optional (default selected) option, and when you update/install IMDb+ via the MPEI GUI Extension it gets installed automatic. This usually solves the import stall for most situations.

    So the problem could lie within StableBit/DrivePool, but can be activated by MediaInfo. It is worth a shot to try. If you open the properties on your mediainfo.dll file in your MediaPortal program folder, you should see v0.7.56.

    MediaInfo changelog available at: http://mediainfo.sourceforge.net/Log

    And you can see there are quite a few 'crashes' fixed.

    Another problem source can be the multi-threaded nature of MovingPictures import process, not every NAS solution deals the same way with 1 request vs 10 requests, so you could adjust the advanced MovingPictures setting to not import 5 movies at the same time (default setting), but to try it with just 1 at a time. This makes debugging an issue like this much easier, because then all the events are happening in order and not a ton of things at the same time. Import goes a lot slower then of course, so it is not meant as a permanent solution, but it will help narrow down where the problem might really be at.
     

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