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<blockquote data-quote="mm1352000" data-source="post: 1031727" data-attributes="member: 82144"><p>Hello again</p><p></p><p>Two things...</p><p>First, could you please flick the log verbosity to debug if you're going to continue to use the "export existing logs" function.</p><p><a href="http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/141_Configuration/MediaPortal_Configuration/11_General#General_settings" target="_blank">http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/141_Configuration/MediaPortal_Configuration/11_General#General_settings</a></p><p></p><p>This gives us another level of info about what is going on. The alternative would be to use the watchdog to reproduce the problem - this mode automatically produces debug-level logs.</p><p></p><p>Second, although I see the hangs that you're referring to in the appllication event log, there doesn't appear to be indication as to the specific cause. I don't feel like we have a lot to go on.</p><p></p><p>If I resort to hunches I would say the GPU may be at the root of the problems. dxdiag is telling us it is an ATI All-In-Wonder HD combo GPU/TV card.</p><p>Are you running the latest drivers for it?</p><p>The latest drivers appear to be Catalyst 13.1 here (dated 23 July 2012):</p><p><a href="http://support.amd.com/us/psearch/Pages/psearch.aspx?type=2.5&product=2.4.1.3.14.3.2&contentType=GPU+Download+Detail&ostype=Windows+7+-+64-Bit+Edition&keywords=&items=20" target="_blank">http://support.amd.com/us/psearch/Pages/psearch.aspx?type=2.5&product=2.4.1.3.14.3.2&contentType=GPU+Download+Detail&ostype=Windows+7+-+64-Bit+Edition&keywords=&items=20</a></p><p></p><p>However I'm a bit confused because you've said the card is an ATI HD 3600 series card, and dxdiag is telling me that the driver date for the driver you're running is 16 Nov 2012.</p><p></p><p>The other question would be: do you have any other video/graphics cards that you could try?</p><p></p><p>mm</p></blockquote><p></p>
[QUOTE="mm1352000, post: 1031727, member: 82144"] Hello again Two things... First, could you please flick the log verbosity to debug if you're going to continue to use the "export existing logs" function. [url]http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/141_Configuration/MediaPortal_Configuration/11_General#General_settings[/url] This gives us another level of info about what is going on. The alternative would be to use the watchdog to reproduce the problem - this mode automatically produces debug-level logs. Second, although I see the hangs that you're referring to in the appllication event log, there doesn't appear to be indication as to the specific cause. I don't feel like we have a lot to go on. If I resort to hunches I would say the GPU may be at the root of the problems. dxdiag is telling us it is an ATI All-In-Wonder HD combo GPU/TV card. Are you running the latest drivers for it? The latest drivers appear to be Catalyst 13.1 here (dated 23 July 2012): [url]http://support.amd.com/us/psearch/Pages/psearch.aspx?type=2.5&product=2.4.1.3.14.3.2&contentType=GPU+Download+Detail&ostype=Windows+7+-+64-Bit+Edition&keywords=&items=20[/url] However I'm a bit confused because you've said the card is an ATI HD 3600 series card, and dxdiag is telling me that the driver date for the driver you're running is 16 Nov 2012. The other question would be: do you have any other video/graphics cards that you could try? mm [/QUOTE]
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