[SOLVED] Unknown Error Message...and now De-Bug won't function!! (1 Viewer)

tonewheelkev

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February 10, 2012
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Found today (when opening 1.6 pre release) a message indicating an unknown error.....subsequently this message was replaced by the now familiar 'No Free Tuner'
Was unable to open TV Server config.....and debug mod failed to complete.

Successfully upgrade to 1.6.0 final....but problem remains.....No Free Tuner....DeBug 'hangs' when trying to collect TV server info....:(

Not sure what to do now...so any help much appreciated....;)
 

mm1352000

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    Not sure what to do now...so any help much appreciated....;)
    Collect log files manually:
    1. Open TV Server configuration.
    2. Click "open log directory" in top left corner.
    3. Zip the files you find there.
    4. Open MP configuration.
    5. Click "user config files" in the top left corner.
    6. Zip the log directory, MediaPortal.xml and gentle.config file.
    7. Post the two zip files here.
     

    tonewheelkev

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    February 10, 2012
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    Thanks....but as I mentioned...TV Server config. won't open....(and also in 1.6.0 Final).....so can't do 1,2 and 3.

    ......so here is the MPConfig zip file!!
     

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    • MediaPortal.zip
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    mm1352000

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    Thanks....but as I mentioned...TV Server config. won't open....(and also in 1.6.0 Final).....so can't do 1,2 and 3.
    Sorry - skim reading.

    1. Click start and navigate to Team MediaPortal\MediaPortal TV Server folder.
    2. Select "TV-Server Log Files".
    3. Zip up those files and post.

    Alternatively:
    1. Open Windows Explorer.
    2. Copy + paste c:\ProgramData\Team MediaPortal\MediaPortal TV Server\log\ into the address bar.
    3. Zip up those files and post.

    There are many ways to skin this cat... :)
     

    mm1352000

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    Okay, those logs are very cryptic. I can tell that the TV service has not successfully started, but that is about it.
    Have you tried killing the TV service in task manager (you'll need to show processes from all users) and then entering TV Server configuration?

    Please can you restart the PC and post the TV Server log files again so I can try to see what is causing the TV service to fail to start.
     

    mm1352000

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    [2014-01-09 23:32:25,743] [Log ] [TVService] [INFO ] - Controller: local ip address:192.168.0.4
    [2014-01-09 23:32:25,806] [Log ] [TVService] [ERROR] - Controller: sorry, master/slave server setups are not supported. Since there is already another server in the db, we exit here.
    IP address or computer name changed?
    You're going to need to install MySQL Workbench and use it to clean out the Server table:
    DELETE FROM Server;

    ...or use MySQL from the command line:
    1. Start command prompt (not sure how to do that in W8).
    2. Change directory to bin subdirectory of MySQL install location (eg. cd c:\Program Files (x86)\MySQL\bin).
    3. mysql -u root -p (then enter your password - MediaPortal ... case sensitive).
    4. USE MPTVDBase;
    5. DELETE FROM Server;

    Now you should be able to get the TV service to start.
     

    tonewheelkev

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    OK...tried that...via command line....still get 'No Free Tuner'......and TVServerconfig won't start!
    I can add that nothing (as far as I am aware) has changed recently, and this has been the longest period I have had MP working...and working well!!....until today....Aaaaggghhhh!!!!!

    I've added current TV server log.....
     

    mm1352000

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    TV service has not been restarted. Might have to restart PC to get it to be killed.
     

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