Some Apple Trailers will not play and then cause MP to hang (1 Viewer)

[Taipan]

Windows XP SP3
MediaPortal v1.0.4.23831
SAF v4.00 beta20 unlocked
OnlineVideos v 0.13.0


Some (only a few) Apple Trailers will not play and then cause MP to hang - for example – The Yellow Handkerchief 720p.mov

2009-11-13 08:29:02.968750 [Info.][MPMain]: g_Player.OnStarted() http://127.0.0.1:30005/?url=http://...andkerchief/yellowhandkerchief-tlr1_h720p.mov media:Video
2009-11-13 08:29:03.171875 [Debug][MPMain]: Window: OnlineVideos.GUIOnlineVideos deinit
2009-11-13 08:29:03.203125 [Debug][MPMain]: TextureManager: CleanupThumbs()
2009-11-13 08:29:03.515625 [Debug][MPMain]: Window: MediaPortal.GUI.Video.GUIVideoFullscreen init
2009-11-13 08:29:03.593750 [Debug][MPMain]: Loading AR modes from "movies" section...
2009-11-13 08:29:03.609375 [Debug][MPMain]: VMR9Helper: Playing -> Repainting, Frames 50
2009-11-13 08:29:03.703125 [Info.][MPMain]: Updating View State
2009-11-13 08:29:03.703125 [Debug][MPMain]: Hiding Search buttons
2009-11-13 08:29:03.718750 [Debug][MPMain]: Hiding Favorite buttons
2009-11-13 08:29:03.734375 [Debug][MPMain]: VMR9: Repainting -> Playing, Frames: 50
2009-11-13 08:29:05.500000 [Debug][MPMain]: VMR9Helper: Playing -> Repainting, Frames 0 (MP hangs at this point)
2009-11-13 08:31:20.937500 [Debug][MPMain]: g_Player.doStop() keepTimeShifting = False keepExclusiveModeOn = False
2009-11-13 08:31:20.937500 [Info.][MPMain]: g_Player.OnStopped()​

When MP hangs, it becomes totally unresponsive and I have to use Task Manager to kill MP.

Here’s the same section of the log file, for another video (Its Complicated 720p.mov) that does play successfully:-

2009-11-13 08:51:43.609375 [Info.][MPMain]: g_Player.OnStarted() http://127.0.0.1:30005/?url=http://...ersal/itscomplicated/itscomplicated_h720p.mov media:Video
2009-11-13 08:51:43.875000 [Debug][MPMain]: Window: OnlineVideos.GUIOnlineVideos deinit
2009-11-13 08:51:43.890625 [Debug][MPMain]: TextureManager: CleanupThumbs()
2009-11-13 08:51:44.000000 [Debug][MPMain]: Window: MediaPortal.GUI.Video.GUIVideoFullscreen init
2009-11-13 08:51:44.093750 [Info.][MPMain]: xml:C:\Documents and Settings\All Users\Application Data\Team MediaPortal\MediaPortal\Skin\Blue3wide\videoOSD.xml image id:350 width:0 height:0 gfx:-
2009-11-13 08:51:44.453125 [Debug][MPMain]: Loading AR modes from "movies" section...
2009-11-13 08:51:44.468750 [Debug][MPMain]: VMR9Helper: Playing -> Repainting, Frames 65​

Playing the exact same file (the one that will not play in OnlineVideos, renamed slightly to just “handkerchief.mov”) from within MyVideos works fine, as you can see in this section of the log file:-

2009-11-13 08:35:45.687500 [Info.][MPMain]: g_Player.OnStarted() D:\Videos & Movies\the yellow handkerchief.mov media:Video
2009-11-13 08:35:45.859375 [Debug][MPMain]: g_Player: ShowFullScreenWindow
2009-11-13 08:35:45.859375 [Info.][MPMain]: g_Player: ShowFullScreenWindow switching to fullscreen video
2009-11-13 08:35:45.890625 [Debug][MPMain]: Window: MediaPortal.GUI.Video.GUIVideoFiles deinit
2009-11-13 08:35:45.921875 [Debug][MPMain]: TextureManager: CleanupThumbs()
2009-11-13 08:35:46.140625 [Debug][MPMain]: Window: MediaPortal.GUI.Video.GUIVideoFullscreen init
2009-11-13 08:35:46.234375 [Debug][MPMain]: Loading AR modes from "movies" section...
2009-11-13 08:35:46.375000 [Debug][MPMain]: VMR9Helper: Playing -> Repainting, Frames 51
2009-11-13 08:35:46.390625 [Debug][MPMain]: PlaneScene: crop T, B : 0, 0
2009-11-13 08:35:46.390625 [Debug][MPMain]: PlaneScene: crop L, R : 0, 0
2009-11-13 08:35:46.390625 [Info.][MPMain]: PlaneScene: video WxH : 1280x544
2009-11-13 08:35:46.390625 [Debug][MPMain]: PlaneScene: video AR : 40:17
2009-11-13 08:35:46.390625 [Info.][MPMain]: PlaneScene: screen WxH : 1280x720
2009-11-13 08:35:46.390625 [Debug][MPMain]: PlaneScene: AR type : Normal
2009-11-13 08:35:46.390625 [Debug][MPMain]: PlaneScene: PixelRatio : 1
2009-11-13 08:35:46.390625 [Debug][MPMain]: PlaneScene: src : (0,0)-(1280,544)
2009-11-13 08:35:46.390625 [Debug][MPMain]: PlaneScene: dst : (0,88)-(1280,632)
2009-11-13 08:35:46.453125 [Info.][3]: planescene: PresentImage() frame:51 enabled:True allowed:False
2009-11-13 08:35:46.468750 [Info.][3]: planescene: PresentImage() frame:52 enabled:True allowed:False
2009-11-13 08:35:46.484375 [Info.][3]: planescene: PresentImage() frame:53 enabled:True allowed:False
2009-11-13 08:35:46.484375 [Debug][MPMain]: VMR9: Repainting -> Playing, Frames: 54
2009-11-13 08:36:04.890625 [Info.][MPMain]: Main: Stopping media​

I can provide the full log files for all the above instances, if that will help?

Cheers,

Taipan

 

[offbyone]

Hm plays just fine here. I'm guessing it's codec related.
Playing the local file uses a slightly different graph, so it's not 100% comparable.

 

[Taipan]

Hm plays just fine here. I'm guessing it's codec related.

Yes, I would agree with you, except that most Apple Trailers play just fine, and they all play fine in MyVideos. Which suggests to me that I have the corect codecs installed (from SAF)?

Playing the local file uses a slightly different graph, so it's not 100% comparable.

Why does OnlineVideos use a different graph to MyVideos? Is this likely to be related to codec merits?

Cheers,

Taipan

 

[offbyone]

It can't, because playing a local file and playing a file from http cannot be done with the same source filter.

The codec settings from Videos are not used to the full extend, but rather merits (by auto connecting the filters).

 

[Taipan]

Thanks for your help offbyone - I found the culprit ...

A rogue DirectShow filter (Zulu_aud2.ax) was being inserted into the graph for the files that wouldn't play. I unregistered that filter (it came with the installation one of my TV cards) and now everything works fine ...

Cheers,

Taipan

 

[hoborg]

Thanks for your help offbyone - I found the culprit ...

A rogue DirectShow filter (Zulu_aud2.ax) was being inserted into the graph for the files that wouldn't play. I unregistered that filter (it came with the installation one of my TV cards) and now everything works fine ...

Cheers,

Taipan

Can you send me this filter so SAF can disable it automatically?

 

[Taipan]

Can you send me this filter so SAF can disable it automatically?

I have attached the offending DirectShow filter to this post. Actually, there are lots of other DirectShow filters installed with my TV card drivers (even though it is just a DVB-T card) and I am tempted to unregister all of them ... just incase I get other issues.

Oooops, just discovered that you can't attach files of type .ax. Just remove the .doc extension from the attached file and hopefully you will have the correct .ax file ...

 

[hoborg]

Can you send me this filter so SAF can disable it automatically?

I have attached the offending DirectShow filter to this post. Actually, there are lots of other DirectShow filters installed with my TV card drivers (even though it is just a DVB-T card) and I am tempted to unregister all of them ... just incase I get other issues.

Oooops, just discovered that you can't attach files of type .ax. Just remove the .doc extension from the attached file and hopefully you will have the correct .ax file ...

hm, i cannot register it here, isnt it Vista/Win7 filter?

BTW, are you sure this filter was used? Acording do description it is "D&M MP2 Encoder", not decoder.

 

[Taipan]

hm, i cannot register it here, isnt it Vista/Win7 filter?

No, it is from a Win XP system.

BTW, are you sure this filter was used? Acording do description it is "D&M MP2 Encoder", not decoder.

Yes, it was definitely used - in the audio decoder chain, which is why MP hung. Once I un-registered that filter, everything worked fine.

I am not sure that I would worry about including some "unregister code" for that filter in SAF, as the DVB-T card that I use is quite old (>5years) and unlikely to be used by many people. It is an old Dvico DVB-T card.