some H265 videos stay black, audio is playing (1 Viewer)

Terra

Portal Pro
August 25, 2009
230
56
Austria Austria
Country flag
Hi there,

I am having the issue that some h265 videos only play audio and MP1 only shows a black screen.
I can play those videos without any problems on other PCs or media players even on the same PC, e.g MPC player.

Sometimes the issue can be resolved by restarting the PC or MP1, but it really gets annoying... :/

logs attached

here is the mediainfo of the file in the logs

Video: HVC1 1920x1080 23.976fps [V: hevc main 10, yuv420p10le, 1920x1080 [default]]
Audio: DD+ 48000Hz 6ch 448kbps [A: English [eng] (eac3, 48000 Hz, 5.1, 448 kb/s) [default]]
Subtitle: UTF-8 [S: English [SDH] [eng] (subrip)]
Subtitle: UTF-8 [S: Castilian [spa] (subrip)]
Subtitle: UTF-8 [S: Spanish [spa] (subrip)]
Subtitle: UTF-8 [S: French [fre] (subrip)]
Subtitle: UTF-8 [S: German [ger] (subrip)]
Subtitle: UTF-8 [S: Italian [ita] (subrip)]
Subtitle: UTF-8 [S: Portuguese [por] (subrip)]
Subtitle: UTF-8 [S: Brazilian Portuguese [por] (subrip)]
Subtitle: UTF-8 [S: Polish [pol] (subrip)]
Subtitle: UTF-8 [S: Turkish [tur] (subrip)]
Subtitle: UTF-8 [S: Swedish [swe] (subrip)]
Subtitle: UTF-8 [S: Danish [dan] (subrip)]
Subtitle: UTF-8 [S: Finnish [fin] (subrip)]
Subtitle: UTF-8 [S: Dutch [dut] (subrip)]
Subtitle: UTF-8 [S: Norwegian [nor] (subrip)]
Subtitle: UTF-8 [S: Russian [rus] (subrip)]
Subtitle: UTF-8 [S: Hebrew [heb] (subrip)]
Subtitle: UTF-8 [S: Arabic [ara] (subrip)]
Subtitle: UTF-8 [S: Romanian [rum] (subrip)]
Subtitle: UTF-8 [S: Indonesian [ind] (subrip)]
Subtitle: UTF-8 [S: Vietnamese [vie] (subrip)]
Subtitle: UTF-8 [S: Thai [tha] (subrip)]
Subtitle: UTF-8 [S: Korean [kor] (subrip)]
Subtitle: UTF-8 [S: Chinese (Simplified) [chi] (subrip)]
Subtitle: UTF-8 [S: Chinese (Traditional) [chi] (subrip)]
Subtitle: UTF-8 [S: Japanese [jpn] (subrip)]
Subtitle: UTF-8 [S: No subtitles]

thanks!
 

Attachments

Sebastiii

Development Group
  • Team MediaPortal
  • November 12, 2007
    16,434
    10,256
    France
    France France
    Country flag
    Hi :)

    Can you try by disable or remove AirPlayer plugin?

    Also, I have noticed that MP seems to get the wrong resolution : overlay: dst : (0,-2147483648)-(3840,0)
    So maybe it can be related to your issue, can you upload a sample somewhere?
    Thanks.
     

    Terra

    Portal Pro
    August 25, 2009
    230
    56
    Austria Austria
    Country flag
    Hi :)

    Can you try by disable or remove AirPlayer plugin?

    Also, I have noticed that MP seems to get the wrong resolution : overlay: dst : (0,-2147483648)-(3840,0)
    So maybe it can be related to your issue, can you upload a sample somewhere?
    Thanks.
    I uninstalled the plugin (was not that easy as it was not showing up in the plugin manager). But same situation.
    What I changed now is that I switched LAV to "DXVA2 Native" instead of copy-back and as renderer I switched to MadVR (instead of EVR). So far I have not experienced the issue anymore... :)
     

    badboyxx

    Portal Pro
    June 15, 2012
    704
    93
    Germany Germany
    Country flag
    Temporary I get also this behaviour. I think that it is not related to a specific file format. I noticed that it at least occured on mkv-files. When this behaviour occures, than I get also a black screen on livetv. I have to restart MP to solve that problem.
    By the way I don't use AirPlayer.
     

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