strange importer behavior (1 Viewer)

[nst6563]

I've noticed recently some strange behavior when importing movies. Whether I kick off the importer manually or it imports by watching the folder, it seems to only import the right information about half the time. When it doesn't, as odd as it sounds, it almost always imports the same movie which happens to be "Judgement Night". It does this even though the movie is named (and this is the most recent example) "Diary of a Wimpy Kid.mkv", it imports it as Judgement Night. So deleted the movie db and re-ran the importer...and it imported about 70 of the 250+ movies as Judgement Night.

It seems to be resolved for a while when I remove Moving Pictures and re-install it the problem seems to go away for a while. I haven't tried the updated importer in the forum yet, but I was curious if anyone else has run into this issue??? I haven't had the time to look into it that deeply yet, but is debugging enabled by default? Next time it imports a movie as Judgement Night I could post the logs if that would help any.

 

[Loki72]

Something similar here.
Seems like there is sort of a "default" movie called "grey gardens". Even if the importer identifies my movies correctly it loads cover, thumbnail and backdrop of "grey gardens". This happens to nearly 20% of my movies.
That's strange because there is no movie called "grey gardens" in my collection.

Using moving pictures 1.0.7 with media portal 1.1.0.

Looks like all concerned data is received from ofdb.
imdb-ID is "tt" with all of these entries.

edit: doesn't matter if the data source is ofdb or imdb. As soon as the importer doesn't find a match for an already importet data set it writes "tt" into the imdb-ID field. Thist leads to the false cover, thumbnail and backdrop.

edit2: I'm getting angry now. Deleted that #?$% backdrop about 2000 times... Deleted "tt" entry in data field too. Still the same backrop re-apearing all the time. I don't understand.

 

[nst6563]

I actually got busy and forgot I even started this thread. However the problem still continues. I haven't tried to dig into it further but it's probably anywhere from 20% to 50% of the movies it just slaps this arbitrary name on and continues. I don't understand why because when I do the manual search and delete all the fields it correctly finds it. Baffling.

If there are logs we can post that would help troubleshoot this odd problem I'd be happy to post them.

 

[RoChess]

If there are logs we can post that would help troubleshoot this odd problem I'd be happy to post them.

That's like asking your car mechanic to fix your car, but not bring your car with you.

Without log files (and they have to be in debug mode, or they won't show anything useful), nobody is going to be able to know why something is failing for you when it works fine for them. The wiki shows exactly all the steps you need to take to change MediaPortal and MovingPictures settings to create the log files that will actually reveal what is going on.

Since this is import/scraper related, you might want to enable scraper-debug mode as well, otherwise problem might not show up in log.

The log files do get big then, so perhaps try to debug without scraper-debug mode first, and be sure of course to recreate the steps that cause the problem to show up, otherwise log files will be empty and therefore useless. The least amount of steps you need to have problem show up allow for small and easy to diagnose log files, so try to do as much legwork as possible.

 

[HTPC-Geek]

AW: strange importer behavior

Maybe my log is usefull, sine i am also getting always the grey garden backdrops.

 

[vinch100]

Hi,

did you found the answwer ?

I have the exact same issue : Grey Garden is displayed in place of several of my Backdrops and Covers.... and that's not the most beautiful image I've ever seen ;-)

Worse, since it's so often present on the disk, it's use as a background for quite all categories (unwatched, ...) in MovPic

OK, here are the facts :

MP 1.2.0 alpha
MovPic 1.0.8.1153

I reproduced the case several times using the movie manager.
1) Delete the cover using the red cross
2) Update the cover using the green looping arrow

For example with Matrix Revolutions I receive 3 images : 2 good covers (certainly from my secondary scraper) and one "Grey Gardens"... the logs (with debug mode enabled in the Cover Art Data Source) are :

03-Dec-2010 14:45:01 Error [ WebGrabber]: Connection failed: URL=http://www.imdb.fr/title/tt, Status=NotFound, Description=Not Found.
03-Dec-2010 14:45:25 Info [ FileBasedResource]: Added resized cover art for "Matrix Revolutions" from: http://passion-xbmc.org/scraper/Gallery/main/Poster_MatrixRevolutions-374475.jpg
03-Dec-2010 14:45:39 Info [ FileBasedResource]: Added resized cover art for "Matrix Revolutions" from: http://passion-xbmc.org/scraper/Gallery/main/Poster_MatrixRevolutions-291097.jpg

FYI, my Matrix entry int the DB contains the right IMDB id and I have the following cover data sources :

1) themoviedb.org
2) IMDB.fr
3) Cine-Passion

 

[Loki72]

Hey vinch100,

I found no solution yet. I just don't use moving pictures anymore.

 

[RoChess]

the logs (with debug mode enabled in the Cover Art Data Source) are :

(small section of logs that are useless out of context)

Try to provide the full log files. If it is a scraper issue, then you might need to redo the problem with scraper-debug mode enabled, but at least provide *FULL* mediaportal.log and moving-pictures.log. The key to make it easier to find the solution is to keep those log files as small as possible. Importing 1000 movies to show a problem is not the right way, as it is very hard to read the log files then. What you want to do is recreate the problem you have on a single movie, so that the log file is as small as possible, while still containing all relevant information

Hey vinch100,
I found no solution yet. I just don't use moving pictures anymore.

You never provided any useful log files either. As long as nobody does, the issue will remain unresolved. It works correct for a lot of other people. So this means there is something unique about your setup that is causing the issues. Trying to find out what that is, can sometimes be very time consuming. If you still care to solve it, you just have to go about it systematic. Get down to the bare basic core of what is required to run it. This means you do not continue with what you have installed, because it is obviously not working. Instead backup what you got, and delete the database, then setup a test folder with 1-5 movies. You do not want to test on 1000's of movies if you know there is a problem. Keep it small and any issues will surface much quicker and easier to fix.

 

[vinch100]

Going through the forum I discovered that it is a well known issue but nobody seems to have opened a ticket... (search for "witch" or "hexe" in the forum, you'll find other people encountering the same issue)

I just solved the problem by disabling all cover and backdrop sources except a custom french one...

That's clearly not a long-term solution, so I'll try to re-enable everything and get the logs over the week-end

Try to provide the full log files. If it is a scraper issue, then you might need to redo the problem with scraper-debug mode enabled, but at least provide *FULL* mediaportal.log and moving-pictures.log. The key to make it easier to find the solution is to keep those log files as small as possible. Importing 1000 movies to show a problem is not the right way, as it is very hard to read the log files then. What you want to do is recreate the problem you have on a single movie, so that the log file is as small as possible, while still containing all relevant information

Ok, thanks for your answer.
I'll do that but I don't understand why you talk about importing 1000 movies.... isn't a 3-lines log short enough ?? Anyway I'll come back asap with a full log set

 

[nobru26]

Hello!

WAHOO!! Last week i think i was the only to have this problem! Grey Gardens as many backdrops and cover art pictures!
Like another i think it was the french XBMC Pasion database problem, and i change it to allociné, it result no problem, but today this problem apears with allociné too!!!

But it wasn't Grey Gardens picture, now it's LETLEE pictures, King Kong or StarTrek????? to many of my database films, i tried to validate the redownload the backdrop on rescane without any results!!

Is There someone who have solution! Is it a 1.1.1.1184 version problem?

Thanks

Someone tried to downgrade Moving pictures?