TBS6984 only detecting one tuner (tuner D) (1 Viewer)

[Trciky1024]

I have a new install of Media portal 1.8, I have added the pcie card and installed the latest driver, this in device manager is ok and reports no errors. in tv server I can only see one of the 4 tuners, tuner D. this also works and I can scan for channels and watch etc.

This has been installed using the lasted drive listed on their website. - 1.0.2.4
I have also tried an old driver I had stored: 1.0.1.5

The 1.0.1.5 driver actually installs correctly again showing no errors and reports to media portal their are 4 tuners. but I cannot use any of the tuners as they report "all cards busy"

So the machine is an HP ML350 Gen8 server running windows 2012 R2 (AKA Windows 8.1).
I know this is not "SUPPORTED" but I am sure this is not related to Windows?

here is a snippet of the log when it only detects the one tuner:

[2014-11-01 11:33:52,739] [Log ] [TVService] [DEBUG] - Detect BDA source devices
[2014-11-01 11:33:52,755] [Log ] [TVService] [INFO ] - Detected new digital BDA tuner device TBS 6984 Quad DVBS/S2 Tuner D @devicenp:\\?\pci#ven_1131&dev_7160&subsys_00136984&rev_02#4&295f87c&0&00e0#{71985f48-1ca1-11d3-9cc8-00c04f7971e0}\{9bb4f27f-515c-43ca-8e7d-f07c00080503}
[2014-11-01 11:33:52,755] [Log ] [TVService] [DEBUG] - check type with MS NP
[2014-11-01 11:33:52,771] [Log ] [TVService] [DEBUG] - network type count = 1
[2014-11-01 11:33:52,771] [Log ] [TVService] [DEBUG] - network type 0 = fa4b375a-45b4-4d45-8440-263957b11623
[2014-11-01 11:33:52,771] [Log ] [TVService] [INFO ] - tuner type = DvbS
[2014-11-01 11:33:52,771] [Log ] [TVService] [INFO ] - Controller: add device TBS 6984 Quad DVBS/S2 Tuner D @devicenp:\\?\pci#ven_1131&dev_7160&subsys_00136984&rev_02#4&295f87c&0&00e0#{71985f48-1ca1-11d3-9cc8-00c04f7971e0}\{9bb4f27f-515c-43ca-8e7d-f07c00080503}
[2014-11-01 11:33:52,786] [Log ] [TVService] [INFO ] - Controller: create settings
[2014-11-01 11:33:52,802] [Log ] [TVService] [DEBUG] - Controller: creating standard handler
[2014-11-01 11:33:52,817] [Log ] [TVService] [DEBUG] - Controller: current timeshifting folder is "C:\ProgramData\Team MediaPortal\MediaPortal TV Server\timeshiftbuffer"
[2014-11-01 11:33:52,896] [Log ] [TVService] [INFO ] - Controller: setup streaming
[2014-11-01 11:33:53,193] [Log ] [TVService] [INFO ] - Scheduler: started
[2014-11-01 11:33:53,614] [Log ] [TVService] [INFO ] - Scheduler: loaded 0 schedules
[2014-11-01 11:33:53,614] [Log ] [TVService] [DEBUG] - Scheduler: thread started.

So why is it only finding the one?[DOUBLEPOST=1414843179][/DOUBLEPOST]ok further testing has found that I have placed the new driver back, I get the one tuner but it too now claims to be busy. I am removing and re-installing all of MP1.8 now.

 

[mm1352000]

Hello

So why is it only finding the one?

Probably driver or hardware issues.
Make sure you've plugged in the 6 pin power connector and restarted the TV service or PC after changing the driver.

The TV Server tuner detection code is very reliable. If only one tuner is showing it is almost certainly because there is an external issue. Check with TBSViewer and/or any other software you like. I'd be very surprised if they don't show the same problem.

If I were you I'd be contacting TBS support.

Regards,
mm

 

[Trciky1024]

ok clean install, old drivers...... FIXED!

you have got to love computers.