Transponder scan not finding 50% of channels

Discussion in 'Installation, configuration support' started by John2014, January 26, 2014.

  1. John2014

    John2014 Portal Member

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    Using MediaPortal 1.60 and an Anysee E30S2 Plus with a Multytenne (4LND setup) I cannot find about 50% of the channels. Mainly the "lower" channels on Hotbird 13.0

    All other functions like encrypted channels are working well and stable. Also I can confirm that al 4 LNB's give (some) working channels.



    - I tried multiple settings like different Anysee drivers (1.2.8s and newer versions).
    - I tried disabling and enabling CAM support
    - I tried with and withput CNO
    - I can confirm that these channels on the same setup (parralel boot) can be found using Windows 7 MediaCenter
    - I tried manual Transponder scan

    Can anyone please help me?
     
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  3. mm1352000
    • Team MediaPortal

    mm1352000 Development Group

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    Hello and welcome John2014 :)

    Anysee tuners should work fine, though MP1 currently doesn't support the CAM/CI slot on the E7 models. Also, DiSEqC is not explicitly supported with E30 or E7 models... so I'm not sure how your Multitenne dish is going to work.

    First thing: please click "update satellite list" to ensure your transponder list is up to date.

    If that doesn't help, ensure TV Server log level is set to debug:
    http://wiki.team-mediaportal.com/1_.../TV-Server_Configuration/06_General#Log_Level

    ...perform a new scan, and post your log files:
    1. Click "open log directory" in the top left corner of TV Server configuration.
    2. Zip the files you find there.
    3. Post/attach the zip file here.
    Please be sure to give an example of one of the channels/transponders that you're missing.

    Thanks,
    mm
    :)
     
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  4. John2014

    John2014 Portal Member

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    Hi mm,

    Thank you! I was reading the forum for a long time and now posting for the first time.

    I can confirm that DiseqC is actually working quite well since I get a lot of channels on all 4 LNB's.

    I have done the follow:
    1. Updated the satellite list
    2. Set log level to debug and attached the files after rescanning Hotbird 13.0.
    3. I also rebooted to my (to be replaced by MediaPortel) MediaCenter installation to show that with the same machine I can receive an example channel that MediaPortal TVService does not find. Please find a screenshot attached. It clearly shows via the CNO graph the station is receivable.

    In this example I want to receive on Hotbird 13.0 Freq: 1099200, Symbol: 27500, H, 2/3. Also know as TV station "Rai Uno"

    Can you please help in solving this mystery?

    Kind regards,
    John
     

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  5. mm1352000
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    Hello again John

    Thank you for the logs and screenshot (y)
    So, from the screenshot it looks like DiSEqC port B is meant to be Hotbird. I can see MediaPortal TV Server scanning this port + frequency and finding channels from Astra 19.2 11856V DVB-S (QPSK) 27500 3/4:
    Show Spoiler

    [2014-01-26 18:37:39,164] [Log ] [3 ] [INFO ] - dvbs: Scan:DVBS:tv: Freq:10992000 ONID:-1 TSID:-1 SID:-1 PMT:0xFFFFFFFF FTA:False LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AB band:Universal Pilot:NotSet RollOff:NotSet
    [2014-01-26 18:37:39,164] [Log ] [3 ] [INFO ] - dvbs: Tune:DVBS:tv: Freq:10992000 ONID:-1 TSID:-1 SID:-1 PMT:0xFFFFFFFF FTA:False LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AB band:Universal Pilot:NotSet RollOff:NotSet
    [2014-01-26 18:37:39,179] [Log ] [3 ] [INFO ] - LNB low:0 hi:0 switch:0
    [2014-01-26 18:37:39,179] [Log ] [3 ] [INFO ] - dvbs:channel modulation is set to ModNotSet
    [2014-01-26 18:37:39,179] [Log ] [3 ] [INFO ] - dvbs:channel FECRate is set to Rate2_3
    [2014-01-26 18:37:39,179] [Log ] [3 ] [INFO ] - GenericBDAS: Level1AB - SendDiSEqCCommand(0x01)
    [2014-01-26 18:37:39,179] [Log ] [3 ] [INFO ] - GenericBDAS: SendDiSEqC Command 1
    [2014-01-26 18:37:39,179] [Log ] [3 ] [INFO ] - GenericBDAS: put_Range:1 success:0
    [2014-01-26 18:37:39,195] [Log ] [3 ] [INFO ] - GenericBDAS: CommitChanges() Succeeded
    [2014-01-26 18:37:39,304] [Log ] [3 ] [INFO ] - dvb:confused:ubmiting tunerequest Channel: subChannel:0
    [2014-01-26 18:37:39,304] [Log ] [3 ] [INFO ] - dvb:using existing subchannel:0
    [2014-01-26 18:37:39,320] [Log ] [3 ] [INFO ] - dvb:confused:ubmit tunerequest size:1 new:0
    [2014-01-26 18:37:39,320] [Log ] [3 ] [INFO ] - subch:0 OnBeforeTune
    [2014-01-26 18:37:39,335] [Log ] [3 ] [INFO ] - dvb:confused:ubmit tunerequest calling put_TuneRequest
    [2014-01-26 18:37:39,991] [Log ] [3 ] [INFO ] - dvb:confused:ubmit tunerequest done calling put_TuneRequest
    [2014-01-26 18:37:39,991] [Log ] [3 ] [INFO ] - subch:0 OnAfterTune
    [2014-01-26 18:37:40,006] [Log ] [3 ] [INFO ] - RunGraph
    [2014-01-26 18:37:40,022] [Log ] [3 ] [INFO ] - dvb: LockInOnSignal ok
    [2014-01-26 18:37:40,022] [Log ] [3 ] [INFO ] - subch:0 OnGraphStart
    [2014-01-26 18:37:40,022] [Log ] [3 ] [INFO ] - subch:0 Graph already running - WaitForPMT
    [2014-01-26 18:37:40,022] [Log ] [3 ] [INFO ] - subch:0 SetupPmtGrabber:pid FFFFFFFF sid:FFFFFFFF
    [2014-01-26 18:37:40,037] [Log ] [3 ] [INFO ] - subch:0 SetupPmtGrabber:pid FFFFFFFF sid:FFFFFFFF
    [2014-01-26 18:37:40,115] [Log ] [3 ] [INFO ] - Scan: tuner locked:True signal:94 quality:71
    [2014-01-26 18:38:00,161] [Log ] [3 ] [INFO ] - 0) 0x1 0x430 0x2009 0x64 CANAL+ type:1
    [2014-01-26 18:38:00,161] [Log ] [3 ] [INFO ] - Found: DVBS:tv:CSAT CANAL+ Freq:10992000 ONID:1 TSID:1072 SID:8201 PMT:0x64 FTA:False LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AB band:Universal Pilot:NotSet RollOff:NotSet
    [2014-01-26 18:38:00,177] [Log ] [3 ] [INFO ] - 1) 0x1 0x430 0x200A 0xC8 I>TELE type:1
    [2014-01-26 18:38:00,177] [Log ] [3 ] [INFO ] - Found: DVBS:tv:CSAT I>TELE Freq:10992000 ONID:1 TSID:1072 SID:8202 PMT:0xC8 FTA:True LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AB band:Universal Pilot:NotSet RollOff:NotSet
    [2014-01-26 18:38:00,193] [Log ] [3 ] [INFO ] - 2) 0x1 0x430 0x200B 0x12C CANAL+ CINEMA type:1
    [2014-01-26 18:38:00,193] [Log ] [3 ] [INFO ] - Found: DVBS:tv:CSAT CANAL+ CINEMA Freq:10992000 ONID:1 TSID:1072 SID:8203 PMT:0x12C FTA:False LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AB band:Universal Pilot:NotSet RollOff:NotSet
    [2014-01-26 18:38:00,208] [Log ] [3 ] [INFO ] - 3) 0x1 0x430 0x200C 0x190 CANAL+ SPORT type:1
    [2014-01-26 18:38:00,208] [Log ] [3 ] [INFO ] - Found: DVBS:tv:CSAT CANAL+ SPORT Freq:10992000 ONID:1 TSID:1072 SID:8204 PMT:0x190 FTA:False LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AB band:Universal Pilot:NotSet RollOff:NotSet
    [2014-01-26 18:38:00,208] [Log ] [3 ] [INFO ] - 4) 0x1 0x430 0x200D 0x1F4 CINE+ PREMIER type:1
    [2014-01-26 18:38:00,224] [Log ] [3 ] [INFO ] - Found: DVBS:tv:CSAT CINE+ PREMIER Freq:10992000 ONID:1 TSID:1072 SID:8205 PMT:0x1F4 FTA:False LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AB band:Universal Pilot:NotSet RollOff:NotSet
    [2014-01-26 18:38:00,224] [Log ] [3 ] [INFO ] - 5) 0x1 0x430 0x200E 0x258 NRJ 12 type:1
    [2014-01-26 18:38:00,224] [Log ] [3 ] [INFO ] - Found: DVBS:tv:CSAT NRJ 12 Freq:10992000 ONID:1 TSID:1072 SID:8206 PMT:0x258 FTA:False LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AB band:Universal Pilot:NotSet RollOff:NotSet
    [2014-01-26 18:38:00,224] [Log ] [3 ] [INFO ] - 6) 0x1 0x430 0x200F 0x2BC LCI type:1
    [2014-01-26 18:38:00,239] [Log ] [3 ] [INFO ] - Found: DVBS:tv:CSAT LCI Freq:10992000 ONID:1 TSID:1072 SID:8207 PMT:0x2BC FTA:False LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AB band:Universal Pilot:NotSet RollOff:NotSet
    [2014-01-26 18:38:00,239] [Log ] [3 ] [INFO ] - 7) 0x1 0x430 0x2010 0x320 FRANCE 3 type:1
    [2014-01-26 18:38:00,239] [Log ] [3 ] [INFO ] - Found: DVBS:tv:CSAT FRANCE 3 Freq:10992000 ONID:1 TSID:1072 SID:8208 PMT:0x320 FTA:False LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AB band:Universal Pilot:NotSet RollOff:NotSet
    [2014-01-26 18:38:00,255] [Log ] [3 ] [INFO ] - 8) 0x1 0x430 0x2011 0x384 FRANCE 2 type:1
    [2014-01-26 18:38:00,255] [Log ] [3 ] [INFO ] - Found: DVBS:tv:CSAT FRANCE 2 Freq:10992000 ONID:1 TSID:1072 SID:8209 PMT:0x384 FTA:False LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AB band:Universal Pilot:NotSet RollOff:NotSet
    [2014-01-26 18:38:00,255] [Log ] [3 ] [INFO ] - 9) 0x1 0x430 0x2012 0x3E8 PLANETE+ type:1
    [2014-01-26 18:38:00,271] [Log ] [3 ] [INFO ] - Found: DVBS:tv:CSAT PLANETE+ Freq:10992000 ONID:1 TSID:1072 SID:8210 PMT:0x3E8 FTA:False LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AB band:Universal Pilot:NotSet RollOff:NotSet
    [2014-01-26 18:38:00,271] [Log ] [3 ] [INFO ] - 10) 0x1 0x430 0x2013 0x44C TMC type:1
    [2014-01-26 18:38:00,271] [Log ] [3 ] [INFO ] - Found: DVBS:tv:CSAT TMC Freq:10992000 ONID:1 TSID:1072 SID:8211 PMT:0x44C FTA:False LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AB band:Universal Pilot:NotSet RollOff:NotSet
    [2014-01-26 18:38:00,271] [Log ] [3 ] [INFO ] - 11) 0x1 0x430 0x2014 0x4B0 MEZZO type:1
    [2014-01-26 18:38:00,286] [Log ] [3 ] [INFO ] - Found: DVBS:tv:CSAT MEZZO Freq:10992000 ONID:1 TSID:1072 SID:8212 PMT:0x4B0 FTA:False LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AB band:Universal Pilot:NotSet RollOff:NotSet
    [2014-01-26 18:38:00,286] [Log ] [3 ] [INFO ] - 12) 0x1 0x430 0x201D 0x65 CANAL+ type:1
    [2014-01-26 18:38:00,286] [Log ] [3 ] [INFO ] - Found: DVBS:tv:CSAT CANAL+ Freq:10992000 ONID:1 TSID:1072 SID:8221 PMT:0x65 FTA:False LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AB band:Universal Pilot:NotSet RollOff:NotSet
    [2014-01-26 18:38:00,302] [Log ] [3 ] [INFO ] - 13) 0x1 0x430 0x201E 0xC9 I>TELE type:1
    [2014-01-26 18:38:00,302] [Log ] [3 ] [INFO ] - Found: DVBS:tv:CSAT I>TELE Freq:10992000 ONID:1 TSID:1072 SID:8222 PMT:0xC9 FTA:True LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AB band:Universal Pilot:NotSet RollOff:NotSet
    [2014-01-26 18:38:00,302] [Log ] [3 ] [INFO ] - 14) 0x1 0x430 0x2020 0x191 CANAL+ SPORT type:1
    [2014-01-26 18:38:00,302] [Log ] [3 ] [INFO ] - Found: DVBS:tv:CSAT CANAL+ SPORT Freq:10992000 ONID:1 TSID:1072 SID:8224 PMT:0x191 FTA:False LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AB band:Universal Pilot:NotSet RollOff:NotSet
    [2014-01-26 18:38:00,302] [Log ] [3 ] [INFO ] - 15) 0x1 0x430 0x2021 0x1F5 type:0
    [2014-01-26 18:38:00,302] [Log ] [3 ] [INFO ] - Found: DVBS:tv: Unknown 2021 Freq:10992000 ONID:1 TSID:1072 SID:8225 PMT:0x1F5 FTA:False LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AB band:Universal Pilot:NotSet RollOff:NotSet
    [2014-01-26 18:38:00,317] [Log ] [3 ] [INFO ] - 16) 0x1 0x430 0x2022 0x259 NRJ 12 type:1
    [2014-01-26 18:38:00,317] [Log ] [3 ] [INFO ] - Found: DVBS:tv:CSAT NRJ 12 Freq:10992000 ONID:1 TSID:1072 SID:8226 PMT:0x259 FTA:False LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AB band:Universal Pilot:NotSet RollOff:NotSet
    [2014-01-26 18:38:00,317] [Log ] [3 ] [INFO ] - 17) 0x1 0x430 0x2024 0x321 FRANCE 3 type:1
    [2014-01-26 18:38:00,317] [Log ] [3 ] [INFO ] - Found: DVBS:tv:CSAT FRANCE 3 Freq:10992000 ONID:1 TSID:1072 SID:8228 PMT:0x321 FTA:False LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AB band:Universal Pilot:NotSet RollOff:NotSet
    [2014-01-26 18:38:00,317] [Log ] [3 ] [INFO ] - 18) 0x1 0x430 0x2025 0x385 FRANCE 2 type:1
    [2014-01-26 18:38:00,333] [Log ] [3 ] [INFO ] - Found: DVBS:tv:CSAT FRANCE 2 Freq:10992000 ONID:1 TSID:1072 SID:8229 PMT:0x385 FTA:False LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AB band:Universal Pilot:NotSet RollOff:NotSet
    [2014-01-26 18:38:00,333] [Log ] [3 ] [INFO ] - 19) 0x1 0x430 0x2027 0x44D TMC type:1
    [2014-01-26 18:38:00,333] [Log ] [3 ] [INFO ] - Found: DVBS:tv:CSAT TMC Freq:10992000 ONID:1 TSID:1072 SID:8231 PMT:0x44D FTA:False LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AB band:Universal Pilot:NotSet RollOff:NotSet
    [2014-01-26 18:38:00,333] [Log ] [3 ] [INFO ] - 20) 0x1 0x430 0x2028 0x4B0 MEZZO type:1
    [2014-01-26 18:38:00,333] [Log ] [3 ] [INFO ] - Found: DVBS:tv:CSAT MEZZO Freq:10992000 ONID:1 TSID:1072 SID:8232 PMT:0x4B0 FTA:False LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AB band:Universal Pilot:NotSet RollOff:NotSet
    [2014-01-26 18:38:00,349] [Log ] [3 ] [INFO ] - 21) 0x1 0x430 0x2031 0x66 CANAL+ type:1
    [2014-01-26 18:38:00,349] [Log ] [3 ] [INFO ] - Found: DVBS:tv:CSAT CANAL+ Freq:10992000 ONID:1 TSID:1072 SID:8241 PMT:0x66 FTA:False LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AB band:Universal Pilot:NotSet RollOff:NotSet
    [2014-01-26 18:38:00,349] [Log ] [3 ] [INFO ] - Scan Got 22 from 22 channels


    I can see the same sort of mixups with other transponders too.

    So, I ask again: are you 100% sure that MediaPortal is able to control the DiSEqC switch? I'm wondering if it is possible that you changed the DiSEqC port in other software and then MP was able to scan the channels from that position.
    What happens if you try to view two channels from different satellites one after another - does this work?

    Best regards,
    mm
     
  6. John2014

    John2014 Portal Member

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    Hi mm,

    Again many thanks for your insights, it looks like you hit the spot:


    I have checked the actual channels per satellite reported by MediaPortal closely and it seems ineed that MediaPortal does not separate the different DiseqC options and showing random positions.

    I did a check with both MediaPortal and MediaCenter running dual boot and running CNO to see what the anysee E30S2 is actually doing. Please see screenshots attached. As you can see MediaPortal runs both channels from the same LNB (being LNB1) and CNO tells me there is absolutely no DiseQc command being send. MediaCenter on the other hand does show an actual channel from LNB2 (DiseqC AB) and CNO tells me that a DiseqC command is begin send.

    Does this mean I need to replace my Anysee E30S2 to be able to migrate to MediaPortal? If so which one is the best in my situation (using encrypted channels via Dutch Provider Canaldigitaal (Mediaguard) and a 4 dual-LNB Multytenne dish.

    Kind regards,
    John
     

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    Last edited: January 28, 2014
  7. John2014

    John2014 Portal Member

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    Unfortunately I did not get any further so will look for a Terratec S7. Would you reccomend that DVBS USB decoder?
     
  8. John2014

    John2014 Portal Member

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    I bought the Terratec S7, however that also gives problems in watching scrambled channels after idle time. I create a new tread for this.

    Many thanks,
     
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