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MediaPortal 1
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Television (MyTV frontend and TV-Server)
Tuners not finding any channels
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<blockquote data-quote="mm1352000" data-source="post: 1160018" data-attributes="member: 82144"><p>Hello again</p><p></p><p></p><p>Sounds like signal problems, or perhaps overheating (significantly less likely).</p><p></p><p></p><p>Another sign of signal problems. I strongly suggest you check the condition of your aerial, cabling and terminations.</p><p></p><p>I also recommend you fully shutdown and disconnect power from all devices connected to the aerial before "fiddling". If you don't, you may damage stuff.</p><p></p><p></p><p>Remember that overly strong signal can be just as much of a problem as signal that is too weak. Single cable doesn't equate to better.</p><p></p><p></p><p>Hmmm, as I very often say: uninstalling and reinstalling almost never helps and often makes problems worse. Please let us help you!</p><p></p><p></p><p>There are no obvious errors in the log files, which indicates the problem probably has nothing to do with MediaPortal.</p><p></p><p>If the problem were to be a MediaPortal TV Server problem, the only thing that is likely to be worth trying is changing the "preferred network provider" and "when card enters idle state..." settings.</p><p><a href="http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/141_Configuration/TV-Server_Configuration/02_TV_Servers#Edit_Tuner_Settings" target="_blank">http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/141_Configuration/TV-Server_Configuration/02_TV_Servers#Edit_Tuner_Settings</a></p><p></p><p>I notice the tune times are <strong>extremely </strong>long:</p><p>[2015-11-09 20:56:05,562] [Log ] [18 ] [INFO ] - dvb<img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite5" alt=":confused:" title="Confused :confused:" loading="lazy" data-shortname=":confused:" />ubmit tunerequest calling put_TuneRequest</p><p>[2015-11-09 20:56:40,493] [Log ] [18 ] [INFO ] - dvb<img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite5" alt=":confused:" title="Confused :confused:" loading="lazy" data-shortname=":confused:" />ubmit tunerequest done calling put_TuneRequest</p><p></p><p>[2015-11-09 20:56:45,540] [Log ] [18 ] [INFO ] - dvb<img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite5" alt=":confused:" title="Confused :confused:" loading="lazy" data-shortname=":confused:" />ubmit tunerequest calling put_TuneRequest</p><p>[2015-11-09 20:57:20,509] [Log ] [18 ] [INFO ] - dvb<img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite5" alt=":confused:" title="Confused :confused:" loading="lazy" data-shortname=":confused:" />ubmit tunerequest done calling put_TuneRequest</p><p></p><p>That could be another sign of signal problems... or perhaps driver issues (have you rebooted the PC recently - if not, might be a good idea).</p><p></p><p></p><p>As above: I suggest you don't attempt to deal with either the current or original problems by yourself.</p><p></p><p>Regards,</p><p>mm</p></blockquote><p></p>
[QUOTE="mm1352000, post: 1160018, member: 82144"] Hello again Sounds like signal problems, or perhaps overheating (significantly less likely). Another sign of signal problems. I strongly suggest you check the condition of your aerial, cabling and terminations. I also recommend you fully shutdown and disconnect power from all devices connected to the aerial before "fiddling". If you don't, you may damage stuff. Remember that overly strong signal can be just as much of a problem as signal that is too weak. Single cable doesn't equate to better. Hmmm, as I very often say: uninstalling and reinstalling almost never helps and often makes problems worse. Please let us help you! There are no obvious errors in the log files, which indicates the problem probably has nothing to do with MediaPortal. If the problem were to be a MediaPortal TV Server problem, the only thing that is likely to be worth trying is changing the "preferred network provider" and "when card enters idle state..." settings. [URL]http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/141_Configuration/TV-Server_Configuration/02_TV_Servers#Edit_Tuner_Settings[/URL] I notice the tune times are [B]extremely [/B]long: [2015-11-09 20:56:05,562] [Log ] [18 ] [INFO ] - dvb:Submit tunerequest calling put_TuneRequest [2015-11-09 20:56:40,493] [Log ] [18 ] [INFO ] - dvb:Submit tunerequest done calling put_TuneRequest [2015-11-09 20:56:45,540] [Log ] [18 ] [INFO ] - dvb:Submit tunerequest calling put_TuneRequest [2015-11-09 20:57:20,509] [Log ] [18 ] [INFO ] - dvb:Submit tunerequest done calling put_TuneRequest That could be another sign of signal problems... or perhaps driver issues (have you rebooted the PC recently - if not, might be a good idea). As above: I suggest you don't attempt to deal with either the current or original problems by yourself. Regards, mm [/QUOTE]
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