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Message: <blockquote data-quote="spar1grep" data-source="post: 691338" data-attributes="member: 68691">@porky996t : Yeah I saw your thread about having problems, and lots of others reporting tv client freezes but many never seem to have a conclusive resolution or even a method to diagnose the freeze except to put the log files up here and hope that somebody else knows what is going on, this is my bug bear about MP that the Wiki etc needs a lot more work done to it so that people can find out how to diagnose problems and find out to use the other useful problem diagnosis tools (i.e. GraphEdit).  My thoughts are that maybe MP Devs should take a 6 month feature/development freeze and concentrate on the support aspect by producing a lot more information so that we can all access resources on how the components fit together and how to fix problems?  I think if people are able to find the information themselves to resolve the problems that occur the takeup of this product is going to be far higher which means more resources can be invested in making this a far superior product to it's only real competitor (MCE).@mm1320000 : That would be excellent as I cannot find a thing wrong during my testing last night, the only possible issue I found was one of the logs reporting consistent frame drops which lead me onto the other thread about the 1.02 SVN which didnt really come up with a conclusion on the cause and how to resolve it.@pilehave : I have not made any recordings to test, but good idea I will try to record a program and play it back tonight.  Re the Codecs, I have KLite Codec Pack installed  in the Codecs section I tried using WinTV PCI Decoder for the MPEG2 Codec, the default Gabest based MPEG2 Codec and also FFMPEG.  The WinTV PCI Decoder Codec is probably the best quality but none of them resolve the problem.  I stated KLite Codec Pack as the MPEG2 Audio Codec as the Codecs section does not display what Codec is being used for the MPEG2 audio stream and I am not sure if I choose for example the WinTV PCI Decoder for the MPEG 2 video codec does that mean that same decoder is used for the MPEG 2 Audio stream as I thought that was the point of seperating the Video and Audio aspects of a multimedia format file so that you could use different codecs for the audio and video streams?OK the post was strong, and you can make your own choice to help (I am grateful you looked over my rant and decided to help anyway), and that is my point the knowledge about how MediaPortal works and how to diagnose problems is I feel closed off to only those people who develop the product so you have to rely on others to provide a solution to a problem.  One of the core principles behind Open Source (that I understand) is that everybody acts as a community and information is propergated, yet I see that the way these forums work is that people such as yoursleves are relied upon because the information needed to for example debug a log file is not available to anybody but those who know the product and it's design so people post a log file and if your lucky you get a response that says, OK disable this setting in MP, then the response is great that worked thanks, but if we knew why that setting needed to be disabled and why that error occurred it could help in the future with other problems.  That is the context of my whinging post, and as you can see from the response I posted as you posted your second response I feel the lack of design documentation and information on how to use the utilities available to try and figure out common problems is what lets the product down.  I see the only way based on the content of the MP site that I can find to know how MP works and how a TV freeze occurs is to learn the language the product was written in so you can look at the source code, thats too big a job for many people, which is why in IT you have layers of (i.e. Users, Helpdesk, Infrastructure, Developer), we seem to have a Users straight to Developer support system.  I understand that you do a lot and contribute to MP and boy I wish I could help and contribute too and help others with problems as I love this software but it is a catch 22 situation, in order to be able to help others as the policy is to upload log files and if the information on how to use log files to be able to resolve a problem is not there then how can somebody who is outside of the dev environment help?  The software has a ton of features and settings which I feel the Wiki does not go into enough depth to explain the setting and it's effect.  To be able to contribute to MP forums I need to be able to move from the User to Helpdesk stage but the information I feel is not available on the MP site to be able to do that.I did downgrade to 1.1.1 last night to rule out it being a a 1.1.2 issue and the same happened, thanks for the offer of putting a debug version togethor but for fear of saying again 'see what I mean' and I apologise if it annoys you but why is a special debug version not available to download so that we can progress ourselves diagnosing a problem?</blockquote>

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