[confirm] TV Server Setup freezes on channel/scheudle export (1 Viewer)

[Herr R aus B]

Very friendly reply...

 

[elliottmc]

Very friendly reply...

Well, one user has confirmed that this happens when trying to export channels that were imported from an older database version.

You have not confirmed whether this happened with channels imported from previous versions or a fresh scan.

jojo1411 has not provided any logs at all.

We do need the information I have requested in order to find out whether this is a bug, or whether the two people who are reporting this have corrupted databases. I have tried to be helpful and let you know what information we need in order to reproduce this. Unfortunately if you don't then provide that information, there isn't much we can do.

For what it is worth, I cannot reproduce this problem.

Mark

 

[Daniel82]

And if you do a complete new install of RC6 and scan for channels rather than importing them, does it still have the problem? Could it be because some of the data you are importing is corrupt/incompatible (which it should not be of course)?

Mark

The clean install of RC6 works and i can export the channels.
I don´t think that the data ist corrupted. If I delete all channels from the updated RC6 (update from RC4 -> RC5 -> RC6) and make a complete new scan the export don´t work.

 

[Herr R aus B]

No change after Upgrade to RC6 - still Null Pointer Exception:

2010-07-14 19:29:05.000000 [SetupTv(1)]: Exception ystem.NullReferenceException: Der Objektverweis wurde nicht auf eine Objektinstanz festgelegt.
bei SetupTv.Sections.ImportExport.Export(String fileName, Boolean exporttv, Boolean exporttvgroups, Boolean exportradio, Boolean exportradiogroups, Boolean exportschedules)
bei SetupTv.Sections.ImportExport.exportButton_Click(Object sender, EventArgs e)
bei System.Windows.Forms.Control.OnClick(EventArgs e)
bei System.Windows.Forms.Button.OnClick(EventArgs e)
bei System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
bei System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
bei System.Windows.Forms.Control.WndProc(Message& m)
bei System.Windows.Forms.ButtonBase.WndProc(Message& m)
bei System.Windows.Forms.Button.WndProc(Message& m)
bei System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
bei System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
bei System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

 

[elliottmc]

No change after Upgrade to RC6 - still Null Pointer Exception:

2010-07-14 19:29:05.000000 [SetupTv(1)]: Exception ystem.NullReferenceException: Der Objektverweis wurde nicht auf eine Objektinstanz festgelegt.
bei SetupTv.Sections.ImportExport.Export(String fileName, Boolean exporttv, Boolean exporttvgroups, Boolean exportradio, Boolean exportradiogroups, Boolean exportschedules)
bei SetupTv.Sections.ImportExport.exportButton_Click(Object sender, EventArgs e)
bei System.Windows.Forms.Control.OnClick(EventArgs e)
bei System.Windows.Forms.Button.OnClick(EventArgs e)
bei System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
bei System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
bei System.Windows.Forms.Control.WndProc(Message& m)
bei System.Windows.Forms.ButtonBase.WndProc(Message& m)
bei System.Windows.Forms.Button.WndProc(Message& m)
bei System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
bei System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
bei System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Please provide complete logs if you expect anyone to take the time to look at this issue.

Sorry if this offends you, but we need the information (as I have previously explained) in order to have a clue what might be going on with your system.

Mark

 

[elliottmc]

And please check whether exporting channels from a clean install of RC6 without channels having been imported from an older version has the problem.

Mark

 

[Herr R aus B]

Obviously I am not able to make myself understandable... There are NO MORE logs! I deleted all logs befor reproducing this error. All I get then is this error.log I appended to the post. Anyways - I am now using the MySQL backup tools and that works fine for me.

 

[elliottmc]

Obviously I am not able to make myself understandable... There are NO MORE logs! I deleted all logs befor reproducing this error. All I get then is this error.log I appended to the post. Anyways - I am now using the MySQL backup tools and that works fine for me.

So when you delete all of the logs, and the do the export, only the error.log is produced, no other logs ? Apologies, but this was not clear to me.

I will try once again to reproduce this issue. However, when I tried, everything worked fine.

That is not to say that I think there is not a bug. But if it is only seen by some people under some circumstances, it is much harder to find the cause and fix it.

Mark