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Hello again Lawrence

I take it when you say "ask" you mean "scan"?

Red is normal for CableCARD. It just means the channels are encrypted. That's not a problem, because you have the CableCARD to decrypt them.

...which means that TV Server thinks it can't receive the channels.
Did you set the "CAM enabled and present for this card" setting, as instructed in the tutorial and manual (wiki)?

Okay. I'd like to be able to help you, but "an error" is very non-specific. The problem could be one or more of many things. Therefore if you would like me to help you, please attach your TV Server log files in full:
Open TV Server Configuration.
Click "open log directory" in the top left corner.
Zip all the files in that folder.
Attach ("upload a file") the zip file here.

That all sounds good

As above:
Ensure you followed the setup guide correctly and in full.
Provide TV Server log files so I can help you properly.

Regards,
mm

<blockquote data-quote="mm1352000" data-source="post: 1169375" data-attributes="member: 82144">Hello again LawrenceI take it when you say &quot;ask&quot; you mean &quot;scan&quot;?Red is normal for CableCARD. It just means the channels are encrypted. That's not a problem, because you have the CableCARD to decrypt them....which means that TV Server thinks it can't receive the channels.Did you set the &quot;CAM enabled and present for this card&quot; setting, as instructed in the tutorial and manual (wiki)?Okay. I'd like to be able to help you, but &quot;an error&quot; is very non-specific. The problem could be one or more of many things. Therefore if you would like me to help you, please attach your TV Server log files in full:<ol>
<li data-xf-list-type="ol">Open TV Server Configuration.</li>
<li data-xf-list-type="ol">Click &quot;open log directory&quot; in the top left corner.</li>
<li data-xf-list-type="ol">Zip all the files in that folder.</li>
<li data-xf-list-type="ol">Attach (&quot;upload a file&quot;) the zip file here.</li>
</ol>That all sounds good <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite24" alt="(y)" title="Thumbs Up&nbsp; &nbsp; (y)" loading="lazy" data-shortname="(y)" />As above:<ol>
<li data-xf-list-type="ol">Ensure you followed the setup guide correctly and in full.</li>
<li data-xf-list-type="ol">Provide TV Server log files so I can help you properly.</li>
</ol>Regards,mm</blockquote>

[QUOTE="mm1352000, post: 1169375, member: 82144"] Hello again Lawrence I take it when you say "ask" you mean "scan"? Red is normal for CableCARD. It just means the channels are encrypted. That's not a problem, because you have the CableCARD to decrypt them. ...which means that TV Server thinks it can't receive the channels. Did you set the "CAM enabled and present for this card" setting, as instructed in the tutorial and manual (wiki)? Okay. I'd like to be able to help you, but "an error" is very non-specific. The problem could be one or more of many things. Therefore if you would like me to help you, please attach your TV Server log files in full: [LIST=1] [*]Open TV Server Configuration. [*]Click "open log directory" in the top left corner. [*]Zip all the files in that folder. [*]Attach ("upload a file") the zip file here. [/LIST] That all sounds good (y) As above: [LIST=1] [*]Ensure you followed the setup guide correctly and in full. [*]Provide TV Server log files so I can help you properly. [/LIST] Regards, mm [/QUOTE]