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<blockquote data-quote="mm1352000" data-source="post: 1219975" data-attributes="member: 82144">Now I'm confused. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile&nbsp; &nbsp; :)" loading="lazy" data-shortname=":)" />Right now it looks like you only have a quadHD connected to your system.The quad driver was first installed at 5:13:30 PM on 1 May... then installed again at 6:37:27 PM on 1 May.If the problem started immediately prior to that, the cause was not a Windows update. The most recent updates prior to 5:13 PM on 1 May were installed on 28 April:[collapse]&quot;25/04/2017 5:12:27 PM&quot;;&quot;Microsoft-Windows-WindowsUpdateClient&quot;;&quot;(1)&quot;;&quot;Information&quot;;&quot;Installation Successful: Windows successfully installed the following update: Windows Voice Recorder&quot;;&quot;19&quot;&quot;25/04/2017 6:01:02 PM&quot;;&quot;Microsoft-Windows-WindowsUpdateClient&quot;;&quot;(1)&quot;;&quot;Information&quot;;&quot;Installation Successful: Windows successfully installed the following update: Mail and Calendar&quot;;&quot;19&quot;&quot;26/04/2017 2:53:35 PM&quot;;&quot;Microsoft-Windows-WindowsUpdateClient&quot;;&quot;(1)&quot;;&quot;Information&quot;;&quot;Installation Successful: Windows successfully installed the following update: Skype&quot;;&quot;19&quot;&quot;27/04/2017 1:04:02 PM&quot;;&quot;Microsoft-Windows-WindowsUpdateClient&quot;;&quot;(1)&quot;;&quot;Information&quot;;&quot;Installation Successful: Windows successfully installed the following update: Windows Alarms &amp; Clock&quot;;&quot;19&quot;&quot;28/04/2017 9:54:27 AM&quot;;&quot;Microsoft-Windows-WindowsUpdateClient&quot;;&quot;(1)&quot;;&quot;Information&quot;;&quot;Installation Successful: Windows successfully installed the following update: OneNote&quot;;&quot;19&quot;&quot;28/04/2017 9:55:13 AM&quot;;&quot;Microsoft-Windows-WindowsUpdateClient&quot;;&quot;(1)&quot;;&quot;Information&quot;;&quot;Installation Successful: Windows successfully installed the following update: Groove Music&quot;;&quot;19&quot;[/collapse]These look harmless enough to me.Perhaps rather than me trying to guess it would be better if both of you could tell me the date and time when you first noticed there was a problem. You may not know the exact time; approximate is fine, but the more accurate the better.</blockquote>

[QUOTE="mm1352000, post: 1219975, member: 82144"] Now I'm confused. :) Right now it looks like you only have a quadHD connected to your system. The quad driver was first installed at 5:13:30 PM on 1 May... then installed again at 6:37:27 PM on 1 May. If the problem started immediately prior to that, the cause was not a Windows update. The most recent updates prior to 5:13 PM on 1 May were installed on 28 April: [collapse]"25/04/2017 5:12:27 PM";"Microsoft-Windows-WindowsUpdateClient";"(1)";"Information";"Installation Successful: Windows successfully installed the following update: Windows Voice Recorder";"19" "25/04/2017 6:01:02 PM";"Microsoft-Windows-WindowsUpdateClient";"(1)";"Information";"Installation Successful: Windows successfully installed the following update: Mail and Calendar";"19" "26/04/2017 2:53:35 PM";"Microsoft-Windows-WindowsUpdateClient";"(1)";"Information";"Installation Successful: Windows successfully installed the following update: Skype";"19" "27/04/2017 1:04:02 PM";"Microsoft-Windows-WindowsUpdateClient";"(1)";"Information";"Installation Successful: Windows successfully installed the following update: Windows Alarms & Clock";"19" "28/04/2017 9:54:27 AM";"Microsoft-Windows-WindowsUpdateClient";"(1)";"Information";"Installation Successful: Windows successfully installed the following update: OneNote";"19" "28/04/2017 9:55:13 AM";"Microsoft-Windows-WindowsUpdateClient";"(1)";"Information";"Installation Successful: Windows successfully installed the following update: Groove Music";"19"[/collapse] These look harmless enough to me. Perhaps rather than me trying to guess it would be better if both of you could tell me the date and time when you first noticed there was a problem. You may not know the exact time; approximate is fine, but the more accurate the better. [/QUOTE]

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