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MediaPortal 1
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Television (MyTV frontend and TV-Server)
tv tuner Stopped getting signal
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<blockquote data-quote="mm1352000" data-source="post: 1219997" data-attributes="member: 82144"><p>[USER=138865]@pwh123[/USER] </p><p></p><p>Unfortunately your Windows application and system event log files start on the 30th, so there's a "window" of time during which the problem could have been introduced.</p><p></p><p></p><p>One strange thing I've noticed that both of you have in common is Avast anti-virus. Strangely Avast components (aswSnx) are listed in the driver stack for your tuners:</p><p>(pwh123)</p><p>[collapse]</p><p> FriendlyName: Hauppauge WinTV-7164 Analog Capture</p><p> Location: n/a</p><p> SymbolicLink: \\?\pci#ven_1131&dev_7164&subsys_f1200070&rev_81#4&1020e6d3&0&00e7#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bd5b5aea-2141-48a8-8758-f0cf5e0bc800}</p><p> Manufacturer: Hauppauge</p><p> HardwareID: PCI\VEN_1131&DEV_7164&SUBSYS_F1200070&REV_81,PCI\VEN_1131&DEV_7164&SUBSYS_F1200070,PCI\VEN_1131&DEV_7164&CC_048000,PCI\VEN_1131&DEV_7164&CC_0480</p><p> DriverDesc: Hauppauge WinTV-HVR-2205 (F120)</p><p> DriverProvider: Hauppauge</p><p> DriverVersion: 7.9.1.34216</p><p> DriverDateEnglish: 8/3/2016 00:00:00</p><p> DriverDateLocalized: 03-08-2016 00:00:00</p><p> Service: hcw89</p><p> Class: MEDIA</p><p> DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]</p><p> ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}</p><p> ProblemCode: No Problem</p><p> BusReportedDeviceDesc: Multimediekort</p><p> Parent: PCI\VEN_8086&DEV_A117&SUBSYS_86941043&REV_F1\3&11583659&0&E7</p><p> DriverProblemDesc: n/a</p><p> UpperFilters: n/a</p><p> LowerFilters: n/a</p><p> Stack: \FileSystem\aswSnx,\Driver\ksthunk,\Driver\hcw89,\Driver\ACPI,\Driver\pci</p><p> ContainerCategory: n/a[/collapse]</p><p></p><p>(wogboy112)</p><p>[collapse]</p><p> FriendlyName: Hauppauge WinTV 885 Video Capture</p><p> Location: n/a</p><p> SymbolicLink: \\?\pci#ven_14f1&dev_8852&subsys_6a280070&rev_03#6&1f95b742&0&000800d8#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{9f0e8b75-c677-11db-beb4-00a0c9f21fc7}</p><p> Manufacturer: Hauppauge</p><p> HardwareID: PCI\VEN_14F1&DEV_8852&SUBSYS_6A280070&REV_03,PCI\VEN_14F1&DEV_8852&SUBSYS_6A280070,PCI\VEN_14F1&DEV_8852&CC_040000,PCI\VEN_14F1&DEV_8852&CC_0400</p><p> DriverDesc: Hauppauge WinTV-quadHD (Model 1662xx-1, Dual DVB-T/T2/C, IR)</p><p> DriverProvider: Hauppauge</p><p> DriverVersion: 1.58.34237.0</p><p> DriverDateEnglish: 8/24/2016 00:00:00</p><p> DriverDateLocalized: 24/08/2016 12:00:00 AM</p><p> Service: HCW85BDA</p><p> Class: MEDIA</p><p> DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]</p><p> ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}</p><p> ProblemCode: No Problem</p><p> BusReportedDeviceDesc: Multimedia Video Controller</p><p> Parent: PCI\VEN_12D8&DEV_2304&SUBSYS_00000000&REV_05\5&1959547f&0&0800D8</p><p> DriverProblemDesc: n/a</p><p> UpperFilters: n/a</p><p> LowerFilters: n/a</p><p> Stack: \FileSystem\aswSnx,\Driver\ksthunk,\Driver\HCW85BDA,\Driver\pci</p><p> ContainerCategory: n/a[/collapse]</p><p></p><p>AFAIK that's not normal.</p><p></p><p>Can you please try to temporarily stop/disable Avast, close/stop all Hauppauge WinTV software (including the Hauppauge TV service), restart the MediaPortal TV service (open TV Server Config, go to the "manual control" section, click "stop service"... then "start service"), then try to scan/tune with MediaPortal.</p></blockquote><p></p>
[QUOTE="mm1352000, post: 1219997, member: 82144"] [USER=138865]@pwh123[/USER] Unfortunately your Windows application and system event log files start on the 30th, so there's a "window" of time during which the problem could have been introduced. One strange thing I've noticed that both of you have in common is Avast anti-virus. Strangely Avast components (aswSnx) are listed in the driver stack for your tuners: (pwh123) [collapse] FriendlyName: Hauppauge WinTV-7164 Analog Capture Location: n/a SymbolicLink: \\?\pci#ven_1131&dev_7164&subsys_f1200070&rev_81#4&1020e6d3&0&00e7#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bd5b5aea-2141-48a8-8758-f0cf5e0bc800} Manufacturer: Hauppauge HardwareID: PCI\VEN_1131&DEV_7164&SUBSYS_F1200070&REV_81,PCI\VEN_1131&DEV_7164&SUBSYS_F1200070,PCI\VEN_1131&DEV_7164&CC_048000,PCI\VEN_1131&DEV_7164&CC_0480 DriverDesc: Hauppauge WinTV-HVR-2205 (F120) DriverProvider: Hauppauge DriverVersion: 7.9.1.34216 DriverDateEnglish: 8/3/2016 00:00:00 DriverDateLocalized: 03-08-2016 00:00:00 Service: hcw89 Class: MEDIA DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF} ProblemCode: No Problem BusReportedDeviceDesc: Multimediekort Parent: PCI\VEN_8086&DEV_A117&SUBSYS_86941043&REV_F1\3&11583659&0&E7 DriverProblemDesc: n/a UpperFilters: n/a LowerFilters: n/a Stack: \FileSystem\aswSnx,\Driver\ksthunk,\Driver\hcw89,\Driver\ACPI,\Driver\pci ContainerCategory: n/a[/collapse] (wogboy112) [collapse] FriendlyName: Hauppauge WinTV 885 Video Capture Location: n/a SymbolicLink: \\?\pci#ven_14f1&dev_8852&subsys_6a280070&rev_03#6&1f95b742&0&000800d8#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{9f0e8b75-c677-11db-beb4-00a0c9f21fc7} Manufacturer: Hauppauge HardwareID: PCI\VEN_14F1&DEV_8852&SUBSYS_6A280070&REV_03,PCI\VEN_14F1&DEV_8852&SUBSYS_6A280070,PCI\VEN_14F1&DEV_8852&CC_040000,PCI\VEN_14F1&DEV_8852&CC_0400 DriverDesc: Hauppauge WinTV-quadHD (Model 1662xx-1, Dual DVB-T/T2/C, IR) DriverProvider: Hauppauge DriverVersion: 1.58.34237.0 DriverDateEnglish: 8/24/2016 00:00:00 DriverDateLocalized: 24/08/2016 12:00:00 AM Service: HCW85BDA Class: MEDIA DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF} ProblemCode: No Problem BusReportedDeviceDesc: Multimedia Video Controller Parent: PCI\VEN_12D8&DEV_2304&SUBSYS_00000000&REV_05\5&1959547f&0&0800D8 DriverProblemDesc: n/a UpperFilters: n/a LowerFilters: n/a Stack: \FileSystem\aswSnx,\Driver\ksthunk,\Driver\HCW85BDA,\Driver\pci ContainerCategory: n/a[/collapse] AFAIK that's not normal. Can you please try to temporarily stop/disable Avast, close/stop all Hauppauge WinTV software (including the Hauppauge TV service), restart the MediaPortal TV service (open TV Server Config, go to the "manual control" section, click "stop service"... then "start service"), then try to scan/tune with MediaPortal. [/QUOTE]
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