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<blockquote data-quote="mm1352000" data-source="post: 1188161" data-attributes="member: 82144">HiLet's take the question first:The service is not losing the tuner config. Rather, it's losing contact with the tuners themselves.It's not possible to give an answer to the &quot;what would cause...&quot; part without log files and more details. The possibilities - ranging from network issues, firewall configuration issues, tuner issues, TV Server issues... and the list goes on - are just too numerous to give a specific and correct response.As previously hinted, this means that TV Server has lost contact with those tuners.When you say &quot;restart&quot; do you mean restart via TV Server config -&gt; &quot;manual control&quot; section or Windows service managment... or do you mean TV Server's automatic restart which occurs when you change configuration?(There's a subtle but important difference.)Also, are you aware that it can take up to 1 minute (10 minutes if you haven't installed --&gt;<a href="https://forum.team-mediaportal.com/threads/cablecard-tuner-support-for-mediaportal-1.112585/page-63#post-1056643" target="_blank">this</a>&lt;-- patch) for TV Server to detect CableCARD tuners after restarting?While the tuners are being detected they'll be marked as &quot;unknown&quot;. If you wait one minute then restart TV Server Configuration (because the tuner list under servers doesn't update on-the-fly) you may well see that the tuners have been detected (ie. changed from &quot;unknown&quot; to &quot;ATSC&quot;) in that time.Again, there are several possible explanations for this. Log files would be needed in order to begin trying to understand what's going on.</blockquote>

[QUOTE="mm1352000, post: 1188161, member: 82144"] Hi Let's take the question first: The service is not losing the tuner config. Rather, it's losing contact with the tuners themselves. It's not possible to give an answer to the "what would cause..." part without log files and more details. The possibilities - ranging from network issues, firewall configuration issues, tuner issues, TV Server issues... and the list goes on - are just too numerous to give a specific and correct response. As previously hinted, this means that TV Server has lost contact with those tuners. When you say "restart" do you mean restart via TV Server config -> "manual control" section or Windows service managment... or do you mean TV Server's automatic restart which occurs when you change configuration? (There's a subtle but important difference.) Also, are you aware that it can take up to 1 minute (10 minutes if you haven't installed -->[URL='https://forum.team-mediaportal.com/threads/cablecard-tuner-support-for-mediaportal-1.112585/page-63#post-1056643']this[/URL]<-- patch) for TV Server to detect CableCARD tuners after restarting? While the tuners are being detected they'll be marked as "unknown". If you wait one minute then restart TV Server Configuration (because the tuner list under servers doesn't update on-the-fly) you may well see that the tuners have been detected (ie. changed from "unknown" to "ATSC") in that time. Again, there are several possible explanations for this. Log files would be needed in order to begin trying to understand what's going on. [/QUOTE]

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