TVService error: "CreateTileThumb: Your skin does not find first image to create CreateTileThumb!"

Discussion in 'Installation, configuration support' started by onetoomany, February 15, 2015.

  1. onetoomany

    onetoomany Portal Pro

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    Hi,

    My TVService and TVService-Error logs are identical and are full of the same error message. I've not seen it before (and nor has Google by the looks of things!). None of the other log files have any action around the same timestamp. As such, not sure what to do to solve it - or even if I need to worry about solving it!

    Running MP 1.9.0 (with freesat EPG patch). I've uninstalled and reinstalled, and still seeing it.

    Thanks



    Richard

    Code (Text):
    1. [2015-02-15 21:52:42,131] [Log    ] [16       ] [ERROR] - CreateTileThumb: Your skin does not find first image to create CreateTileThumb!
    2. [2015-02-15 21:53:34,473] [Log    ] [16       ] [ERROR] - CreateTileThumb: Your skin does not find first image to create CreateTileThumb!
    3. [2015-02-15 21:53:37,293] [Log    ] [16       ] [ERROR] - CreateTileThumb: Your skin does not find first image to create CreateTileThumb!
    4. [2015-02-15 21:53:40,807] [Log    ] [16       ] [ERROR] - CreateTileThumb: Your skin does not find first image to create CreateTileThumb!
    5. [2015-02-15 21:53:49,626] [Log    ] [16       ] [ERROR] - CreateTileThumb: Your skin does not find first image to create CreateTileThumb!
    6. [2015-02-15 21:53:58,950] [Log    ] [16       ] [ERROR] - CreateTileThumb: Your skin does not find first image to create CreateTileThumb!
    7. [2015-02-15 21:54:02,798] [Log    ] [16       ] [ERROR] - CreateTileThumb: Your skin does not find first image to create CreateTileThumb!
    8. [2015-02-15 21:54:04,886] [Log    ] [16       ] [ERROR] - CreateTileThumb: Your skin does not find first image to create CreateTileThumb!
    9. [2015-02-15 21:54:11,859] [Log    ] [16       ] [ERROR] - CreateTileThumb: Your skin does not find first image to create CreateTileThumb!
    10. [2015-02-15 21:54:14,254] [Log    ] [16       ] [ERROR] - CreateTileThumb: Your skin does not find first image to create CreateTileThumb!
    11. [2015-02-15 21:54:16,651] [Log    ] [16       ] [ERROR] - CreateTileThumb: Your skin does not find first image to create CreateTileThumb!
    12. [2015-02-15 21:54:17,728] [Log    ] [16       ] [ERROR] - CreateTileThumb: Your skin does not find first image to create CreateTileThumb!
    13. [2015-02-15 22:10:30,567] [Log    ] [16       ] [ERROR] - CreateTileThumb: Your skin does not find first image to create CreateTileThumb!
     

    Attached Files:

    • TsWriter.zip
      File size:
      6 KB
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      February 15, 2015
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  3. mm1352000
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  4. onetoomany

    onetoomany Portal Pro

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    Thanks for the fast reply - I'll see if I can find the culprit(s)!
     
  5. regeszter
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    regeszter Retired Team Member

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    Please upload all logs.
     
  6. onetoomany

    onetoomany Portal Pro

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    Which logs are you missing - the zip file should contain all of the MP server logs (I just didn't bother renaming it from the default that Windows gives it)?
     
  7. regeszter
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    regeszter Retired Team Member

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    Only errors are logged. Please switch to debug logging mode and upload the logs again.
     
  8. onetoomany

    onetoomany Portal Pro

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    I've run the tvservice in debug mode, and attached the logs. It doesn't seem to give any more detail around this particular issue.
     
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  9. regeszter
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    regeszter Retired Team Member

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    [INFO ] - Set loglevel to: Warning

    It is not debug. Please check the setting and restart your tvservice.
     
  10. onetoomany

    onetoomany Portal Pro

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    That's odd - I disabled the service, and restarted with "TVService /debug".
     
  11. onetoomany

    onetoomany Portal Pro

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    Having reverted back to 1.6.0, debug mode now seems to work.
    I found that the filenames causing the problem were only 100k in size (presumably because of MP crashing during the recording) so I guess not long enough to find a thumbnail - deleted all guilty files and error message now gone.

    Thanks Regeszter and mm for the advice.
     
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