TVSetup problem. (1 Viewer)

[wjw]

Completely new install of MP 1.5 (been running for several years but needed to seriously tidy up PC). Everything installs OK and then runs OK - with the exception that I now cannot get to configure TVServer. If you look at the attached screen shot you should see the problem. All I have done is started the TVSetup.exe program.

I also attach a zip file of the logs in the TVServer log folder.

Can anyone please offer any idea as to what might be going on here?

 

[mm1352000]

Hello wjw

Are the attachments coming?

mm

 

[wjw]

Oops! Sorry about that, really thought I'd uploaded them. Try again.....

 

[mm1352000]

Okay, so I understand what is wrong. Just not sure how this could happen with a completely clean install. Did you uninstall MySQL as well?
In any case, the best way to fix this is probably to do as follows:
1. In Windows device manager, disable your tuners.
2. After doing that I think you should be able to open TV Server configuration (if not let me know).
3. Go to the import/export section and click "export now" with only the "settings" option ticked.
4. Post the xml file here and I'll attempt to fix the broken settings for you.

 

[wjw]

Thanks for very quick response.

Settings.xml attached. No, I didn't explicitly uninstall MYSQL, but I did do a total uninstall of MP after saving all the settings etc. I also brought Windows up to date with about 6 months of updates (amongst other things) before doing a clean install of 1.5

 

[mm1352000]

Here's the problem:
[collapse] <setting tag="dvbt6Country" value="NOTFOUND" />
<setting tag="dvbt6creategroups" value="NOTFOUND" />
<setting tag="dvbs6LNB3" value="NOTFOUND" />
<setting tag="dvbs6LNB3" value="NOTFOUND" />
<setting tag="dvbs6LNB4" value="NOTFOUND" />
<setting tag="dvbs6creategroups" value="NOTFOUND" />
<setting tag="dvbs6creategroupssat" value="NOTFOUND" />
<setting tag="dvbs6createsignalgroup" value="NOTFOUND" />
<setting tag="dvbs6enabledvbs2" value="NOTFOUND" />
<setting tag="dvbs6limitsEnabled" value="NOTFOUND" />
<setting tag="dvbs6motorEnabled" value="NOTFOUND" />
<setting tag="dvbs6motorStepSize" value="NOTFOUND" />
<setting tag="dvbs6selectedMotorSat" value="NOTFOUND" />
<setting tag="dvbip6Service" value="NOTFOUND" />
<setting tag="dvbip6creategroups" value="NOTFOUND" />
<setting tag="analog6Country" value="NOTFOUND" />
<setting tag="analog6Source" value="NOTFOUND" />
<setting tag="atsc6supportsqam" value="NOTFOUND" />
<setting tag="dvbc6Country" value="NOTFOUND" />
<setting tag="dvbc6creategroups" value="NOTFOUND" />
<setting tag="dvbs6SatteliteContext1" value="NOTFOUND" />
<setting tag="dvbs6SatteliteContext2" value="NOTFOUND" />
<setting tag="dvbs6SatteliteContext3" value="NOTFOUND" />
<setting tag="dvbs6SatteliteContext4" value="NOTFOUND" />
<setting tag="dvbs6DisEqc1" value="NOTFOUND" />
<setting tag="dvbs6DisEqc2" value="NOTFOUND" />
<setting tag="dvbs6DisEqc3" value="NOTFOUND" />
<setting tag="dvbs6DisEqc4" value="NOTFOUND" />
<setting tag="dvbs6band1" value="NOTFOUND" />
<setting tag="dvbs6band2" value="NOTFOUND" />
<setting tag="dvbs6band3" value="NOTFOUND" />
<setting tag="dvbs6band4" value="NOTFOUND" />
<setting tag="dvbs6LNB1" value="NOTFOUND" />
<setting tag="dvbs6LNB2" value="NOTFOUND" />
<setting tag="dvbip5creategroups" value="NOTFOUND" />
<setting tag="dvbip5Service" value="NOTFOUND" />
<setting tag="analog3Country" value="NOTFOUND" />
<setting tag="analog3Source" value="NOTFOUND" />
<setting tag="atsc3supportsqam" value="NOTFOUND" />
<setting tag="dvbc3Country" value="NOTFOUND" />
<setting tag="dvbc3creategroups" value="NOTFOUND" />
<setting tag="dvbt3Country" value="NOTFOUND" />
<setting tag="dvbt3creategroups" value="NOTFOUND" />
<setting tag="dvbip3Service" value="NOTFOUND" />
<setting tag="dvbip3creategroups" value="NOTFOUND" />
<setting tag="analog9Country" value="NOTFOUND" />
<setting tag="analog9Source" value="NOTFOUND" />
<setting tag="atsc9supportsqam" value="NOTFOUND" />
<setting tag="dvbc9Country" value="NOTFOUND" />
<setting tag="dvbc9creategroups" value="NOTFOUND" />
<setting tag="dvbs9SatteliteContext1" value="NOTFOUND" />
<setting tag="dvbs9SatteliteContext2" value="NOTFOUND" />
<setting tag="dvbs9SatteliteContext3" value="NOTFOUND" />
<setting tag="dvbs9SatteliteContext4" value="NOTFOUND" />
<setting tag="dvbs9DisEqc1" value="NOTFOUND" />
<setting tag="dvbs9DisEqc2" value="NOTFOUND" />
<setting tag="dvbs9DisEqc3" value="NOTFOUND" />
<setting tag="dvbs9DisEqc4" value="NOTFOUND" />
<setting tag="dvbs9band1" value="NOTFOUND" />
<setting tag="dvbs9band2" value="NOTFOUND" />
<setting tag="dvbs9band3" value="NOTFOUND" />
<setting tag="dvbs9band4" value="NOTFOUND" />
<setting tag="dvbs9LNB1" value="NOTFOUND" />
<setting tag="dvbs9LNB2" value="NOTFOUND" />
<setting tag="dvbs9LNB3" value="NOTFOUND" />
<setting tag="dvbs9LNB4" value="NOTFOUND" />
<setting tag="dvbs9creategroups" value="NOTFOUND" />
<setting tag="dvbs9creategroupssat" value="NOTFOUND" />
<setting tag="dvbs9createsignalgroup" value="NOTFOUND" />
<setting tag="dvbs9limitsEnabled" value="NOTFOUND" />
<setting tag="dvbs9motorEnabled" value="NOTFOUND" />
<setting tag="dvbs9motorStepSize" value="NOTFOUND" />
<setting tag="dvbs9selectedMotorSat" value="NOTFOUND" />
<setting tag="dvbip9Service" value="NOTFOUND" />
<setting tag="dvbip9creategroups" value="NOTFOUND" />
<setting tag="analog1Country" value="NOTFOUND" />
<setting tag="analog1Source" value="NOTFOUND" />
<setting tag="atsc1supportsqam" value="NOTFOUND" />
<setting tag="dvbc1Country" value="NOTFOUND" />
<setting tag="dvbc1creategroups" value="NOTFOUND" />
<setting tag="dvbs1SatteliteContext1" value="NOTFOUND" />
<setting tag="dvbs1SatteliteContext2" value="NOTFOUND" />
<setting tag="dvbs1SatteliteContext3" value="NOTFOUND" />
<setting tag="dvbs1SatteliteContext4" value="NOTFOUND" />
<setting tag="dvbs1DisEqc1" value="NOTFOUND" />
<setting tag="dvbs1DisEqc2" value="NOTFOUND" />
<setting tag="dvbs1DisEqc3" value="NOTFOUND" />
<setting tag="dvbs1DisEqc4" value="NOTFOUND" />
<setting tag="dvbs1band1" value="NOTFOUND" />
<setting tag="dvbs1band2" value="NOTFOUND" />
<setting tag="dvbs1band3" value="NOTFOUND" />
<setting tag="dvbs1band4" value="NOTFOUND" />
<setting tag="dvbs1LNB1" value="NOTFOUND" />
<setting tag="dvbs1LNB2" value="NOTFOUND" />
<setting tag="dvbs1LNB3" value="NOTFOUND" />
<setting tag="dvbs1LNB4" value="NOTFOUND" />
<setting tag="dvbs1creategroups" value="NOTFOUND" />
<setting tag="dvbs1creategroupssat" value="NOTFOUND" />
<setting tag="dvbs1createsignalgroup" value="NOTFOUND" />
<setting tag="dvbs1enabledvbs2" value="NOTFOUND" />
<setting tag="dvbs1limitsEnabled" value="NOTFOUND" />
<setting tag="dvbs1motorEnabled" value="NOTFOUND" />
<setting tag="dvbs1motorStepSize" value="NOTFOUND" />
<setting tag="dvbs1selectedMotorSat" value="NOTFOUND" />
<setting tag="dvbt1Country" value="NOTFOUND" />
<setting tag="dvbt1creategroups" value="NOTFOUND" />
<setting tag="analog2Country" value="NOTFOUND" />
<setting tag="analog2Source" value="NOTFOUND" />
<setting tag="atsc2supportsqam" value="NOTFOUND" />
<setting tag="dvbc2Country" value="NOTFOUND" />
<setting tag="dvbc2creategroups" value="NOTFOUND" />
<setting tag="dvbs2SatteliteContext1" value="NOTFOUND" />
<setting tag="dvbs2SatteliteContext2" value="NOTFOUND" />
<setting tag="dvbs2SatteliteContext3" value="NOTFOUND" />
<setting tag="dvbs2SatteliteContext4" value="NOTFOUND" />
<setting tag="dvbs2DisEqc1" value="NOTFOUND" />
<setting tag="dvbs2DisEqc2" value="NOTFOUND" />
<setting tag="dvbs2DisEqc3" value="NOTFOUND" />
<setting tag="dvbs2DisEqc4" value="NOTFOUND" />
<setting tag="dvbs2band1" value="NOTFOUND" />
<setting tag="dvbs2band2" value="NOTFOUND" />
<setting tag="dvbs2band3" value="NOTFOUND" />
<setting tag="dvbs2band4" value="NOTFOUND" />
<setting tag="dvbs2LNB1" value="NOTFOUND" />
<setting tag="dvbs2LNB2" value="NOTFOUND" />
<setting tag="dvbs2LNB3" value="NOTFOUND" />
<setting tag="dvbs2LNB4" value="NOTFOUND" />
<setting tag="dvbs2creategroups" value="NOTFOUND" />
<setting tag="dvbs2creategroupssat" value="NOTFOUND" />
<setting tag="dvbs2createsignalgroup" value="NOTFOUND" />
<setting tag="dvbs2enabledvbs2" value="NOTFOUND" />
<setting tag="dvbs2limitsEnabled" value="NOTFOUND" />
<setting tag="dvbs2motorEnabled" value="NOTFOUND" />
<setting tag="dvbs2motorStepSize" value="NOTFOUND" />
<setting tag="dvbs2selectedMotorSat" value="NOTFOUND" />
<setting tag="dvbip2Service" value="NOTFOUND" />
<setting tag="dvbip2creategroups" value="NOTFOUND" />
<setting tag="analog5Country" value="NOTFOUND" />
<setting tag="analog5Source" value="NOTFOUND" />
<setting tag="atsc5supportsqam" value="NOTFOUND" />
<setting tag="dvbc5Country" value="NOTFOUND" />
<setting tag="dvbc5creategroups" value="NOTFOUND" />
<setting tag="dvbs5limitsEnabled" value="NOTFOUND" />
<setting tag="dvbs5motorEnabled" value="NOTFOUND" />
<setting tag="dvbs5motorStepSize" value="NOTFOUND" />
<setting tag="dvbs5selectedMotorSat" value="NOTFOUND" />
<setting tag="dvbt5Country" value="NOTFOUND" />
<setting tag="dvbt5creategroups" value="NOTFOUND" />
[/collapse]

Attached are settings that you should be able to import to fix the problem

@huha
I've seen these symptoms a few times recently, but this is the first time I've been able to get access to the DB content and get an idea of the source of the problem. I suspect this may be caused in some way by your Backup Settings plugin as I can only find references to "NOTFOUND" in your code. Could you please investigate. Thanks.

 

[wjw]

mm,

many, many thanks for fixing my problem. Everything now works as it used to. One happy user.



Only comment would be that I don't use the backup settings plugin, I just used the "standard" import/export function built into TV Server setup.

 

[mm1352000]

many, many thanks for fixing my problem. Everything now works as it used to. One happy user.

Fantastic, and you're welcome - any time.

Only comment would be that I don't use the backup settings plugin, I just used the "standard" import/export function built into TV Server setup.

Hmmm, I definitely see references to it in your database setting export:

<setting tag="BackupSettings_MachineName" value="LOUNGEPC" />
<setting tag="BackupSettings_TV_USER_FOLDER" value="E:\ProgramData\Team MediaPortal\MediaPortal TV server" />
<setting tag="BackupSettings_ListView_001" value="" />
etc.

...so maybe you tried it some time in the dim and misty past?

 

[huha]

mm1352000,
I am looking at it right now. I think it is coming from the Backupsettings plugin. I have not touched this part of the code for a long time, so i will need a few days to investigate.

 

[wjw]

mm,

You're absolutely right, as usual. I did try it once some time ago but decided that for the last rebuild and re-install the standard function gave me all I needed, so that was the export route is used. Haven't even got the backupsettings plugin installed.