Unable to connect to TV server on host ... (1 Viewer)

[willemx]

When trying to configure MP on one of my PC's (pcname:ASTERIX), I get the above error.
I have a multi-seat setup, see my system specs.
On the other PC that I use MP (pcname: MEDIAPC), there is no problem.
I have read the documentation (troubleshouting - TV server/Database) and tried everything in there, but to no avail.
I have even switched of the firewall completely. Nothing helps.
Pinging the TV server host (pcname: TVSERVER8) from the client PC is ok and I can access shares on the TV server host PC from the client PC.
Anything else I can try?

 

[Vasilich]

pls post logs as described in wiki http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/16_Support/3_Forums/2_Log_Files
have you tried to configure TVServer name in MP tv client as IP address?

 

[willemx]

Thanks for your quick reply!
I entered the IP address and now the Mediaportal Configuration can find the TV server and complains no more.
However, when I start Mediaportal, it cannot find the TV server and prompts me to specify the hostname / IP address (even while it displays the correct IP address that I just entered...)
Suggestion: can the problem have something to do with IPV6 vs IPV4 addresses?
I noticed when pinging that the TV server address was shown as fd00::6453:3c61:7c99:fba, as to my knowledge it was 192.168.178.28 (this was what I entered in Mediaport Configuration).
BTW: I would like to upload the correct logfiles, but I don't know how to do this on my Windows 8 PC; there is no start-menu with debug option as there is on Windows 7.

 

[Vasilich]

disable ipv6 on PC and try again

 

[willemx]

short version: disabled ipv6, now it works.

long version:
disabled ipv6 on one of the network adapters (my PC's motherboard has 2 network connections, only one of them is enabled).
MP still did not work, so also disabled ipv6 on other (disabled) network connection.
MP now did work, but only once. Next time I started MP: same problem reappeared.
I restarted the network DCHP server (Fritzbox).
MP seemed to work (could find TV server), but with strange problems: "missing label" in TV guide, hangs when starting live TV.
Restarted PC (again) and entered Mediaportal Configuration.
MediaPortal Configuration now recognized the TV server's host name, so no need anymore to specify the IP address.
Everything seems to work now.

Thanks again!
BTW: can you tell me how to generate proper MP logfiles on Windows 8 PC?

 

[harryzwo]

I have the same problem. IP6 ist disabled on TVServer and Client. But it dosen't work.

On TVServer is a new Installation Win8.1/MP1.7.1 and on Client Win8.1/Mp1.7.0

 

[Vasilich]

it dosen't work.

what exactly "DOesn't work"? i don't see any problem with connection to TV server from your logs. The only thing that CAN give some troubles is

[2014-04-29 11:32:41,812] [Log ] [FilterChecker] [INFO ] - FilterChecker: Found TsReader.ax from 03.04.2009 located at C:\Program Files (x86)\WinTV\WinTV7\HCWTSReader.ax

so please deinstall WinTV program or at least deregister that filter.

 

[harryzwo]

when i try to connect Client to Server in MP-Config i get the Message(Client01.png).

There is no Programm WINTV. How to derigister that Filter?? Only delete this Folder will do it??

 

[Vasilich]

in command prompt type

regsvr32 /u "C:\Program Files (x86)\WinTV\WinTV7\HCWTSReader.ax"

and after that delete this folder.

 

[harryzwo]

I have HCWTSReader.ax unregistered and delete the Folder. But no changing.
How can i test the connect from Client to Server. Ping ist OK. What does the connectiontest in MPConfig do??