Unable to start timeshifting Unknown error occured (1 Viewer)


Portal Member
April 6, 2009
TV-Server Version: 1.0
MediaPortal Version: 1.0
MediaPortal Skin: Blue
Windows Version: Vista 64
CPU Type: ES200 @ 2.5GHZ
HDD: 1 Terabyte
Memory: 8 Gig Ram
Motherboard: Asus P5Qe
Video Card: Palit 285
Video Card Driver: Palit latest
Sound Card: Soundblaster 7.1
Sound Card AC3:
Sound Card Driver: Latest off website
1. TV Card: Hauppauge WinTV Nova 500
1. TV Card Type: Digital Terrestial
1. TV Card Driver: Hauppaguge 1.3
2. TV Card: LG 42 " Full HD
2. TV Card Type:
2. TV Card Driver:
3. TV Card:
3. TV Card Type:
3. TV Card Driver:
4. TV Card:
4. TV Card Type:
4. TV Card Driver:
MPEG2 Video Codec: Cyberlink Video/SP BD-HD Decoder (PDvD8)
MPEG2 Audio Codec: MPA Decoder Filter
h.264 Video Codec: Cyberlink H 264 AVC Decoder (PdV8)
Satelite/CableTV Provider: Freeview New Zealand
HTPC Case:
Power Supply: ACBEll 850 Watt
Remote: Hauppauge
TV - HTPC Connection:

When I turn on the TV function I keep getting this error "Unable to start timeshifting.. Unknown error occured"

The error is random but happens most of the time... I restart the PC and it (TV)sometimes goes sometimes not.. would really like some help.... as I new to this game and this is media portal is not working.. I have tried to install and reinstall a couple of times but it has made no difference.

i Have added my logs .. but this is about my technical expertise at its limits.. any help would be appreciated.


  • Team MediaPortal
  • December 21, 2005
    Home Country
    Norway Norway
    One post is enough....

    How to start a support or bugreport thread:
    1. Choose a meaningful title for your thread.
    2. Report only one problem per thread.
    3. At the moment you start a new thread in the support forums, the hardwarespecification template will be added automatically. If the template is empty, then you have not filled out your specifications in the usercp yet.
      Note: Your report MUST include a complete hardwarespecification!
    4. Add a detailed, step by step description of your problem.
    5. If your problem occurs inside MediaPortal or the configuration program, then run the "MediaPortal Logs Collector" from your Windows Start Menu (Team MediaPortal/MediaPortal) and ATTACH the exported log.zip file to your thread/post.
      Without logs it is IMPOSSIBLE for us to help you!

      To create clean and conclusive logs you should use the "MediaPortal Debug" shortcut which will start MediaPortal in a special debug mode. Then you reproduce the issue and close MediaPortal. A log.zip will be created automatically which you then attach to your thread/post
      If you are using the TV-Server and it is installed on a different PC, then you have to attach its logs by hand.
      To do that open your Windows StartMenu and click at "TV-Server Logs Folder" in Team MediaPortal/TV-Server.
      Attach all these files to your thread/post.
    6. Do NOT copy/paste your logfiles (or large parts of them) in your post.
    Please note that support threads, which are missing the required information posted above will not be processed and maybe also deleted.

    Logs and system specs should always be added - just in case


    New Member
    August 1, 2009
    Home Country
    Ever since this morning I was getting this error on my MP box also. I tried a few things but after looking at the tv log thought maybe something was up with the database as it seemed unable to read from the "program" table. So I logged in remotely to the MySQL server and the table "program" in the mptvdb database appeared to be corrupt (marked as "crashed" and in need of repair), so I repaired it, and it became readable again. However, I was still getting the "Unable to start time shifting - unknown error" message. So, I googled it and found a very old thread on here that suggested changing the date back a day helped some, and funnily enough doing just that worked. I changed the date back to normal and now its all working again. Time sync issue?

    TV-Server Version:
    MediaPortal Version:
    MediaPortal Skin: Blue-Wide
    Windows Version: Windows XP SP2
    CPU Type: Intel P4 3Ghz
    HDD: Seagate 600Gb SATA2
    Memory: 1Gb DDR2 Dual Channel
    Motherboard: ASRock 775-Dual-880Pro
    Video Card: nVidia GeForce 7600GS
    Video Card Driver: 182.06
    Sound Card: Creative SB Audigy 5.1
    Sound Card AC3: Multi-Channel Analog
    Sound Card Driver:
    1. TV Card: Leadtek Winfast DTV2000H
    1. TV Card Type: DVB-T
    1. TV Card Driver:
    2. TV Card:
    2. TV Card Type:
    2. TV Card Driver:
    3. TV Card:
    3. TV Card Type:
    3. TV Card Driver:
    4. TV Card:
    4. TV Card Type:
    4. TV Card Driver:
    MPEG2 Video Codec: nVidia PureVideo 1.02.233
    MPEG2 Audio Codec: AC3Filter 1.51a
    h.264 Video Codec: ffdshow rev2715_20090222
    Satelite/CableTV Provider:
    HTPC Case: Silverstone LC13-E
    Power Supply: Superflower 500w
    Remote: Hauppauge MCE Remote
    TV: Samsung PS50A550S - 50'' Plasma
    TV - HTPC Connection: DVI-HDMI


    Portal Member
    March 25, 2007
    London, Canada
    Home Country
    Canada Canada
    I was receiving similar errors on analog channels. The scanned channels were Ok but the guide channels would give error messages, but not all the time. As it turned out, the channels were mapped to the wrong card when they were downloaded by the Schedules Direct plugin. Editing the channels individually on the Channel List tab to map them to the correct card fixed the errors. If there are many channels, deleting and recreating with the plugin set to map them to the correct card also works. I would guess that may of these errors are due to incorrect channel mapping or configuration. To check, right click on the channel on the Channel List tab, select edit and check the channel parameters. Mine appeared to be Ok when viewed on the Channel Mapping tab but the underlying values in the channel list were incorrect. I'm guessing that this might be a bug since the individual channel info and the Channel Mapping tab should match, but they don't

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