[Bug] [fixed] Unhandled Exception on exiting program and occasional system error on starting program (1 Viewer)

UKMusicLover

Portal Member
November 9, 2020
10
1
United Kingdom United Kingdom
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MP2 Version
2.3
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Describe the Problem you encounter as detailed as possible! "It does not work" won't help the team to understand the problem.
Description:
After upgrading to Version 2.3 I find that on exiting the program I always get an Unhanded Exception error (see attachment). Sometimes when I start the program I get a System Error. I have tried repairing the installation, uninstalling and cleaning the Registry and reinstalling to no avail. The previous version of MediaPortal worked flawlessly on the same machine.

Also, how can I avoid the UAC prompt from appearing when I start MP?

Thanks.





Describe as detailed as possible the steps that are required to encounter the issue. This info is critical for the team to understand the problem.
Steps to Reproduce:

Start and exit program.





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Attachments

morpheus_xx

Lead Dev MP2
  • Team MediaPortal
  • March 24, 2007
    11,703
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    Thanks for your report.

    Can you check if the following file exists in your installation?
    C:\Program Files (x86)\Team MediaPortal\MP2-Client\Plugins\BassLibraries\x64\Plugins\OptimFROG.dll

    The 2nd message is only a subsequent error of the "missing library".
     

    morpheus_xx

    Lead Dev MP2
  • Team MediaPortal
  • March 24, 2007
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    Could you expand on this issue and the fix for it? Thank you.
    In short, this one you can ignore. It's just trying to write a log message while the application itself closes...

    I can imagine that some libraries are missing on your system. Can you try to download this tool: lucasg/Dependencies. Start it and open the C:\Program Files (x86)\Team MediaPortal\MP2-Client\Plugins\BassLibraries\x64\Plugins\OptimFROG.dll

    Then please post a screenshot here. If some reference is missing I think it's highlighted red.
     

    morpheus_xx

    Lead Dev MP2
  • Team MediaPortal
  • March 24, 2007
    11,703
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    Germany Germany
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    Here is a test build: https://tinyurl.com/y3mtetpu .

    I recommend to uninstall current 2.3 version first (data and config will remain untouched) and then try this new 2.3.1 test build
     

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