'unknown error' in My TV and Channel Preview

Discussion in 'General Support' started by John Bowyer, November 17, 2014.

  1. John Bowyer

    John Bowyer New Member

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    Primary Issue: Unknown Error

    I receive the same unknown error in my tv and channel preview. See thread below
    https://forum.team-mediaportal.com/threads/unknown-error-in-my-tv-and-channel-preview.83876/

    I went through steps according to email but could not get the issue resolved. I repaired database and restarted service.

    Note this appears to only be occurring on premium channels. I was able to previous view and record premium channels.

    Additional Issue: Restarting Service does not always recognize my tuner

    I have to often stop and restart the service many times for it to recognize my tuner card. Additionally sometimes it recognizes the card but fails to set the type correctly as ATSC.

    Any suggestions are appreciated.

    Thanks,



    jb
     
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  3. mm1352000
    • Team MediaPortal

    mm1352000 Development Group

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    Hello and welcome John :)

    I suggest you follow the instructions in the CableCARD thread:
    https://forum.team-mediaportal.com/threads/cablecard-tuner-support-for-mediaportal-1.112585/

    Particularly:
    1. Install the UPnP patch.
    That should at least fix this:


    2. Post log files with channel names, dates/times etc.
    As it says in the CableCARD thread:

    I can't help you with the premium channels unless you can supply these details.

    Regards,
    mm
     
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