Upgrade to MP 1.12.0 fails after Windows 10 upgrade

Discussion in 'General Support' started by philster, October 24, 2015.

  1. philster

    philster Portal Member

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    Hi

    I have been running MP 1.11.x on my laptop for months. Last week I upgraded to windows 10 and tried using MP for the first time. It seemed a little buggy, so noticed a new version on the website 1.12.0. I downloaded and ran the install. The install however fails when trying to install Visual C++ 2010, and the installer exits.

    Is there a way around this?



    Regards
    Philster
     
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  3. mm1352000
    • Team MediaPortal

    mm1352000 Development Group

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    Hello Philster

    Sorry to hear you're having trouble. MediaPortal definitely installs and runs fine on W10.

    Is there an error message of some kind? If so, could you please attach a screenshot of it.
    Also, have you tried installing the Visual C++ redistributable manually (this is the one you need - yes, you need the x86 32 bit version even if you're using a 64 bit version of Windows)? If so, what happens?
     
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