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MediaPortal 1
Support
Watch / Listen Media
Television (MyTV frontend and TV-Server)
Upgraded my TV server now have live tv stuttering/pixelation
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<blockquote data-quote="mm1352000" data-source="post: 1156100" data-attributes="member: 82144"><p>Okay.</p><p></p><p>Regarding your earlier problems...</p><p>Our recommendation is and always has been to use matched versions of MediaPortal and TV Server. We don't test or provide support for non-matched configurations. Of course you can choose to try to only upgrade TV Server (or only upgrade MediaPortal) as you did... but that is at your own risk. Please be aware there's a very real possibility of fundamental incompatibilities, especially when using very different versions (eg. 1.5 and 1.12) as you were trying to do. Considering that the only change you made was to upgrade the server, I suspect incompatibilities were at the root of your earlier problems.</p><p></p><p>Regarding your current problems...</p><p>I agree that it appears that the server side seems likely to be okay, at least in terms of signal strength/quality (because there are no server-side continuity errors in the TsWriter log).</p><p></p><p>The symptoms you described (getting a blank screen and just the audio, and more issues with HD than SD) are typical of network issues - either connectivity (bandwidth, latency etc. - typically issues with wireless or powerline connections) or configuration (firewall and security software <u>on client or server</u>). Since you have a gigabit connection which according to you was working fine previously and hasn't changed as part of your upgrades, I'm inclined to discount the possibility of connectivity issues. Security software sometimes responds weirdly to updates, so I'd advise you to check that stuff.</p><p></p><p>I see that you are using RTSP (default configuration) for the streaming connection. I take it that has always been the case too (ie. you weren't previously using UNC paths AKA SMB shares)?</p></blockquote><p></p>
[QUOTE="mm1352000, post: 1156100, member: 82144"] Okay. Regarding your earlier problems... Our recommendation is and always has been to use matched versions of MediaPortal and TV Server. We don't test or provide support for non-matched configurations. Of course you can choose to try to only upgrade TV Server (or only upgrade MediaPortal) as you did... but that is at your own risk. Please be aware there's a very real possibility of fundamental incompatibilities, especially when using very different versions (eg. 1.5 and 1.12) as you were trying to do. Considering that the only change you made was to upgrade the server, I suspect incompatibilities were at the root of your earlier problems. Regarding your current problems... I agree that it appears that the server side seems likely to be okay, at least in terms of signal strength/quality (because there are no server-side continuity errors in the TsWriter log). The symptoms you described (getting a blank screen and just the audio, and more issues with HD than SD) are typical of network issues - either connectivity (bandwidth, latency etc. - typically issues with wireless or powerline connections) or configuration (firewall and security software [U]on client or server[/U]). Since you have a gigabit connection which according to you was working fine previously and hasn't changed as part of your upgrades, I'm inclined to discount the possibility of connectivity issues. Security software sometimes responds weirdly to updates, so I'd advise you to check that stuff. I see that you are using RTSP (default configuration) for the streaming connection. I take it that has always been the case too (ie. you weren't previously using UNC paths AKA SMB shares)? [/QUOTE]
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MediaPortal 1
Support
Watch / Listen Media
Television (MyTV frontend and TV-Server)
Upgraded my TV server now have live tv stuttering/pixelation
Contact us
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