[Usability] WatchDog improvements (3 Viewers)

azzuro

Test Group
  • Team MediaPortal
  • May 10, 2007
    9,984
    5,663
    France - IDF
    Home Country
    France France
    hello,
    after few hours for understand how should work Watchdog with remote tve.
    the server firewall was bad set, Watchdog service was checked on public network instead of private.
    after correct this issue, i can start/stop TV service ,and clear TVE logs,
    but i have bad result when i try to clear event logs on remote
    upload_2014-9-1_23-28-42.png


    but on my remote system, i have this screenshot
    upload_2014-9-1_23-33-52.png

    and the event seems to be removed.
    but when i try to colect logs from client & remote server; i have this next dialog popup ... but nothing apears in watchdog logs
    upload_2014-9-1_23-37-55.png

    "the server had internal error, for more informatioon, deactive customerrors in .config file on the server"

    i hope this can help you.
     

    azzuro

    Test Group
  • Team MediaPortal
  • May 10, 2007
    9,984
    5,663
    France - IDF
    Home Country
    France France
    sorry,
    was tired ....
    but i have bad result when i try to clear event logs on remote
    =
    but i have an error popup, when i use the action : " Remove event logs on remote server" from the Client.
    additional information : Event logs of the Server are not added to Zipped log ( and also Log )

    it's ok for you ?
     

    regeszter

    Retired Team Member
  • Premium Supporter
  • October 29, 2005
    5,335
    4,954
    Home Country
    Hungary Hungary
    The application and the system eventlog are in the zip but the watchdogservicelog is not. I think this is the issue. Can you check if you have a watchdogservicelog event log?
     

    azzuro

    Test Group
  • Team MediaPortal
  • May 10, 2007
    9,984
    5,663
    France - IDF
    Home Country
    France France
    Can you check if you have a watchdogservicelog event log?
    i can't now,
    but you can't find also TVE logs, none TVE logs are available in Zip.
    so, i think logs are not taken correctly ( but this, it's your area :giggle: )

    where i can find Watchdogservice log ? in windows event viewer ?
     

    azzuro

    Test Group
  • Team MediaPortal
  • May 10, 2007
    9,984
    5,663
    France - IDF
    Home Country
    France France
    same, issue for watchdogservicelog, i don't find it in Event viewer.
    and the zip file, don't contain logs from remote server.


    PS : after each MP setup ( installation); the firewall is set on Public network, instead of private.
     

    regeszter

    Retired Team Member
  • Premium Supporter
  • October 29, 2005
    5,335
    4,954
    Home Country
    Hungary Hungary
    PS : after each MP setup ( installation); the firewall is set on Public network, instead of private.

    Can you check if the firewall rule of TV server is private or public. A screenshot from your firewall settings can help me.

    Do the stop/start TV service and the clean eventlog on TV server work?
     

    azzuro

    Test Group
  • Team MediaPortal
  • May 10, 2007
    9,984
    5,663
    France - IDF
    Home Country
    France France
    Do the stop/start TV service and the clean eventlog on TV server work?
    yes this work fine.
    only clean events don't work. ( but appear cleaned on remote, but wrong return from Watchdog )

    Can you check if the firewall rule of TV server is private or public. A screenshot from your firewall settings can help me.

    after each installation, rules are created only for public,not private; like this image. ( sorry i can't take screenshot, now )
    For Mediaportal : all rules are Public. if i edit the rules, for have Private, an new instalation create new rules, with public acces.
    Autoriser-un-programme-ou-une-fonctionnalit%C3%A9-via-le-Pare-feu.jpg
     

    Users who are viewing this thread

    Top Bottom