Watchdog opening when mediaportal starting.

Discussion in 'General Support' started by Timberwolf99, November 1, 2016.

  1. Timberwolf99

    Timberwolf99 Portal Pro

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    Hi guys i am having an issue where when i start mediaportal the watchdog window opens hidden, this i think started when i disabled showtimes grabber is it has stopped working and i have now enabled it again but still i get the same symptoms. Also is HWC control supposed to be open when media portal is running because if i so an Alt Tab I see HWC Control and watchdog there.

    I think this may also be affecting my mouse as it has been freezing on me during this time also.

    Logs Attached.


     
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  3. mm1352000
    • Team MediaPortal

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    Hi

    Why do you consider this to be an issue?
    This is normal behaviour when you enable the Watchdog monitoring function. Your config file shows that you've enabled that function, so MP appears to be operating as intended.

    As above. Nothing to do with showtimes grabber... whatever that is. :)

    I have no idea what "HWC control" is, so I can't answer this question.

    The Watchdog won't affect the mouse.
    If you have a wireless mouse, perhaps the battery is going flat or there's interference in the communication between the mouse and computer.
    Alternatively, perhaps the mouse's sensor is dirty.
    ...or maybe your system has a more general problem (eg. CPU is running at 100%).
    Many many possibilities...

    Regards,
    mm
     
  4. Timberwolf99

    Timberwolf99 Portal Pro

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    Thankyou for your reply very much appreciated.

    I think i have fixed my mouse problem (Driver Issue), touch wood. i think while i was trying to work out why it was working funky and seemed to get better after closing watchdog.

    Ok so thats good that it running is expected behavior, how do i only let it run when a crash happens.

    Showtimes grabber (MTSA.exe) for showtimes plugin is crashing for me and a few other people and every time i come to my computer i have a MTSA.exe has stopped responding dialogue and always have to close it very annoying so decided to disable MTSA.exe in the hope of getting rid of the dialogue. Then noticed my mouse freezing up.

    HWC Control is this, i think it has something to do with Tray Launcher, not positive though.

    upload_2016-11-2_16-42-30.png
     
  5. mm1352000
    • Team MediaPortal

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    You're welcome. :)

    Great (y)

    Simply disable/untick the "Watchdog enabled - monitor crashes" setting that I previously pointed you to:
    http://wiki.team-mediaportal.com/1_...al_Configuration/11_General#Watchdog_settings

    Of course if you do that, MP will no longer automatically restart when a crash happens.

    No comment. As previously indicated, I know nothing about this, so I can't help you with it.

    Ahhh, HCW Control, not HWC Control. ;)
    HCW Control is the MP utility that picks up input from Hauppauge (HCW = Hauppauge Computer Works) remote controls. You appear to have a Hauppauge tuner, and I assume you enabled MP's Hauppauge remote handler because you're using the remote control that came with that tuner. HCW Control is enabling that remote control to work. Therefore you can't get rid of it. If you did, your remote control would no longer work.

    In other words, everything you're seeing is 100% normal and expected.
     
  6. Timberwolf99

    Timberwolf99 Portal Pro

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    Ok so that's good to know, must have checked it a while ago and forgot about it.

    My bad on the mixed up acronym.

    Once again thanx for the prompt response.
     
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