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MediaPortal 1
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Watch / Listen Media
Television (MyTV frontend and TV-Server)
Watching TV on client
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<blockquote data-quote="mm1352000" data-source="post: 1152085" data-attributes="member: 82144"><p>Hello <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p><p></p><p>Thanks for providing the log files. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite24" alt="(y)" title="Thumbs Up (y)" loading="lazy" data-shortname="(y)" /></p><p></p><p></p><p>That's <strong>not </strong>a good idea. You want the IP address on the server to be "static" (ie. fixed - not changing/automatic).</p><p></p><p></p><p>That's generally a good idea. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite24" alt="(y)" title="Thumbs Up (y)" loading="lazy" data-shortname="(y)" /></p><p></p><p>And now regarding the log files...</p><p></p><p>First, I see a large delay in the log file:</p><p>[2015-09-13 15:22:30,123] [Log ] [MPMain ] [INFO ] - succeeded<img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite5" alt=":confused:" title="Confused :confused:" loading="lazy" data-shortname=":confused:" />ucceeded TvControl.VirtualCard</p><p>[2015-09-13 15:22:51,155] [Log ] [MPMain ] [INFO ] - tvhome:startplay</p><p></p><p>You can remove that delay by disabling IPv6 on the client and/or server. Sorry, I forget whether it needs to be done on both, or only one... and if only one, I also don't remember which one it needs to be. Safest is to disable it on both.</p><p><a href="https://support.microsoft.com/en-us/kb/929852" target="_blank">https://support.microsoft.com/en-us/kb/929852</a></p><p></p><p>The actual error in the log file appears to be:</p><p>[2015-09-13 15:22:51,404] [Log ] [MPMain ] [INFO ] - TSReaderPlayer: Open file: rtsp://Hoth:554/stream6.0</p><p>[2015-09-13 15:22:51,641] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [ERROR] - TvServer: Failed to execute remote TV server operation (IsAnyCardRecording) The operation has timed out after 3000.</p><p>[2015-09-13 15:22:52,702] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [INFO ] - RemoteControl - Connected</p><p>[2015-09-13 15:22:52,728] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [INFO ] - RemoteControl - Connected</p><p>[2015-09-13 15:22:52,745] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [INFO ] - RemoteControl - Connected</p><p>[2015-09-13 15:22:53,771] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [INFO ] - RemoteControl - Connected</p><p>[2015-09-13 15:22:54,793] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [INFO ] - RemoteControl - Connected</p><p>[2015-09-13 15:23:12,412] [Error ] [MPMain ] [ERROR] - TSReaderPlayer: Failed to open file:rtsp://Hoth:554/stream6.0 :0x80004005</p><p></p><p>As you can see, it appears like MediaPortal is still using the [host]name of the server ("hoth") to try to connect to it.</p><p></p><p>If you prefer to use the IP address rather than the hostname then you need to change the contents of c:\<strong>ProgramData</strong>\Team MediaPortal\<strong>MediaPortal TV Server</strong>\genle.config <strong>on the server</strong> and c:\<strong>ProgramData</strong>\Team MediaPortal\<strong>MediaPortal</strong>\genle.config on the client.</p><p>The ProgramData folder is normally hidden by Windows, so you may need to copy + paste the folder name into the address bar in Windows Explorer to get there.</p><p>The gentle.config files can be edited with any text editor (notepad, wordpad etc.).</p><p>Search for the line <em><DefaultProvider name="MySQL"</em> <em>connectionString="Server=Hoth;</em>... change Hoth to the IP address of your server, save, and close.</p><p></p><p>On the other hand, the hostname "Hoth" should work too... as long as you are able to ping "Hoth" from the client.</p><p></p><p>Finally, I'd like to take a look at the log files from the server too please. Assuming you have MediaPortal installed on the server too, please use the watchdog with <strong>option 3</strong> ("export...") to collect those logs.</p><p></p><p></p><p>Summary of recommendations and actions:</p><ol> <li data-xf-list-type="ol">Recommendation: use a static IP address on the server for best reliability.</li> <li data-xf-list-type="ol">Strong recommendation: disable IPv6 on client and/or server to avoid random delays.</li> <li data-xf-list-type="ol">Update the gentle.config file on both client and server to use the server's IP address <strong>OR</strong> ensure the client can ping the server.</li> <li data-xf-list-type="ol">Post log files from the server.</li> </ol><p></p><p>Don't hesitate to ask if any of the above is not clear. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p><p></p><p>Regards,</p><p>mm</p></blockquote><p></p>
[QUOTE="mm1352000, post: 1152085, member: 82144"] Hello :) Thanks for providing the log files. (y) That's [B]not [/B]a good idea. You want the IP address on the server to be "static" (ie. fixed - not changing/automatic). That's generally a good idea. (y) And now regarding the log files... First, I see a large delay in the log file: [2015-09-13 15:22:30,123] [Log ] [MPMain ] [INFO ] - succeeded:Succeeded TvControl.VirtualCard [2015-09-13 15:22:51,155] [Log ] [MPMain ] [INFO ] - tvhome:startplay You can remove that delay by disabling IPv6 on the client and/or server. Sorry, I forget whether it needs to be done on both, or only one... and if only one, I also don't remember which one it needs to be. Safest is to disable it on both. [URL]https://support.microsoft.com/en-us/kb/929852[/URL] The actual error in the log file appears to be: [2015-09-13 15:22:51,404] [Log ] [MPMain ] [INFO ] - TSReaderPlayer: Open file: rtsp://Hoth:554/stream6.0 [2015-09-13 15:22:51,641] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [ERROR] - TvServer: Failed to execute remote TV server operation (IsAnyCardRecording) The operation has timed out after 3000. [2015-09-13 15:22:52,702] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [INFO ] - RemoteControl - Connected [2015-09-13 15:22:52,728] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [INFO ] - RemoteControl - Connected [2015-09-13 15:22:52,745] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [INFO ] - RemoteControl - Connected [2015-09-13 15:22:53,771] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [INFO ] - RemoteControl - Connected [2015-09-13 15:22:54,793] [Log ] [TvClient-TvHome: HeartBeat transmitter thread] [INFO ] - RemoteControl - Connected [2015-09-13 15:23:12,412] [Error ] [MPMain ] [ERROR] - TSReaderPlayer: Failed to open file:rtsp://Hoth:554/stream6.0 :0x80004005 As you can see, it appears like MediaPortal is still using the [host]name of the server ("hoth") to try to connect to it. If you prefer to use the IP address rather than the hostname then you need to change the contents of c:\[B]ProgramData[/B]\Team MediaPortal\[B]MediaPortal TV Server[/B]\genle.config [B]on the server[/B] and c:\[B]ProgramData[/B]\Team MediaPortal\[B]MediaPortal[/B]\genle.config on the client. The ProgramData folder is normally hidden by Windows, so you may need to copy + paste the folder name into the address bar in Windows Explorer to get there. The gentle.config files can be edited with any text editor (notepad, wordpad etc.). Search for the line [I]<DefaultProvider name="MySQL"[/I] [I]connectionString="Server=Hoth;[/I]... change Hoth to the IP address of your server, save, and close. On the other hand, the hostname "Hoth" should work too... as long as you are able to ping "Hoth" from the client. Finally, I'd like to take a look at the log files from the server too please. Assuming you have MediaPortal installed on the server too, please use the watchdog with [B]option 3[/B] ("export...") to collect those logs. Summary of recommendations and actions: [LIST=1] [*]Recommendation: use a static IP address on the server for best reliability. [*]Strong recommendation: disable IPv6 on client and/or server to avoid random delays. [*]Update the gentle.config file on both client and server to use the server's IP address [B]OR[/B] ensure the client can ping the server. [*]Post log files from the server. [/LIST] Don't hesitate to ask if any of the above is not clear. :) Regards, mm [/QUOTE]
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