why I can´t delete films with Mediaportal? (1 Viewer)

pe1976

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May 6, 2013
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Hello, I have windows 7 ultimate 32 bits, mediaportal 1.3.0., and SAF 6.
I use the skin titan, and enabled the File Menu in the MediaPortal interface.
Once you have enabled the File menu, I can Manage Folders and Files within MediaPortal, so in Mediaportal I can acces to the file menu, and I can choose "delete", but it doesn´t work, nothing, no delete, no error message.
When I instaled Mediaportal, at the end, Mediaportal says: "you have not enabled windows aero", could be this the problem?
It could be necesary other components like Microsoft netframeword, java, flash or other things? I only instaled windows 7 ultimate 32 bits, mediaportal 1.3.0. and saf 6, nothing else.
Please, help me!
 

mbuzina

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    Please provide some debugging logs - otherwise it is guesswork.
     

    pe1976

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    May 6, 2013
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    there is not debugging logs.. simply you choose delete and the menu disappear, and the film doesn´t disappear.
    I have got the films in a shared folder, it could be the problem?
    Thank you!
     

    mbuzina

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    @pe1976, the debugging logs is something you should make and post here. Start MP by using the "Media Portal Debug Mode" short cut in the start menu. Select option 1 (or 2 if you need a plugin), reproduce the problem & exit MP. Then a zip file with all your logs will be created on your desktop, which you can upload here.
     

    pe1976

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    googlembuzina, the folder wasn´t shared.
    This is the zip with the logs.
    Please, help me!! Mediaportal is wonderful, but I need to be able to delete files!
    Thank you very much, my friend.
     

    mbuzina

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    Media Portal logs an Access error in deleting the file: Acceso denegado a la ruta de acceso 'D:\PELICULAS\Cristiada.avi'. It looks like the user that is connecting to the shares does not have the right to delete. Can you delete from Explorer using the same account?
     

    pe1976

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    solved! the folder was in "only read" mode.
    and the permissions wasn't "Total Control"
    thank you very much.
     

    pe1976

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    pd: great job the mediaportal, I love it.
     

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