1.15.0 win10 march update KB4013429 , makes TVServer Unable to start graph on FireDtv cards (2 Viewers)

iosub

Portal Pro
April 26, 2006
573
30
San Sebastian
HI

I have just update my Windows 10 X64 build 14393.693 to march 2017 cumulative update KB4013429
I have 3 tuners cards, 1 PC1 and 2 FireDtv cards connected to a IEEE 1394 controler

The PC1 tuners is working as before but the FireDtv cards have stop working

everytime I try to use any of the cards I get
Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at TvControl.IController.IsRecording(IUser& user)
at TvService.EpgCard.IsCardIdle(Int32 cardId)
at TvService.EpgCard.GrabEpgForChannel(Channel channel, IChannel tuning, Card card)
at TvService.EpgCard.GrabEpg()
at TvService.EpgGrabber.GrabEpgOnCard(EpgCard epgCard)
at TvService.EpgGrabber._epgTimer_Elapsed(Object sender, ElapsedEventArgs e)

[2017-03-14 21:33:13,098] [Log ] [scheduler thread] [ERROR] - Exception :TvLibrary.TvException: Unable to start graph
at TvLibrary.Implementations.DVB.TvCardDvbBase.RunGraph(Int32 subChannel)
at TvLibrary.Implementations.DVB.TvCardDvbBase.DoTune(Int32 subChannelId, IChannel channel, Boolean ignorePMT)
at TvLibrary.Implementations.DVB.TvCardDVBC.Tune(Int32 subChannelId, IChannel channel)

[2017-03-14 21:33:13,125] [Log ] [scheduler thread] [ERROR] - Exception :TvLibrary.TvException: Unable to start graph
at TvLibrary.Implementations.DVB.TvCardDvbBase.RunGraph(Int32 subChannel)
at TvLibrary.Implementations.DVB.TvCardDvbBase.DoTune(Int32 subChannelId, IChannel channel, Boolean ignorePMT)
at TvLibrary.Implementations.DVB.TvCardDVBC.Tune(Int32 subChannelId, IChannel channel)
at TvService.CardTuner.Tune(IUser& user, IChannel channel, Int32 idChannel)

I have uninstall the cumulative update KB4013429. and the cards have start working again
 

mm1352000

Development Group
  • Team MediaPortal
  • September 1, 2008
    21,571
    8,218
    New Zealand New Zealand
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    Hello

    It sounds like this Windows update may have affected the Floppy/FireDTV or firewire controller drivers. If that's the case, there's nothing we can do about it.

    I can only suggest to try reinstalling the update, ensuring that the OS is still using the legacy firewire driver, and rebooting. If the tuner still doesn't work, you should attach full log files for us to take a look... but like I said, if the problem is a driver problem, there'll be nothing we can do about it.
     

    mm1352000

    Development Group
  • Team MediaPortal
  • September 1, 2008
    21,571
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    New Zealand New Zealand
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    Thanks.

    The log files do not convince me that the problem has anything to do with any Windows update.

    It seems to me that the first sign of the problem is here:
    [2017-03-14 21:23:42,542] [Log ] [FireDTV CiMenuHandler] [DEBUG] - FireDTV: error reading CI state.

    Then the problems really start after a suspend + resume cycle:
    [2017-03-14 21:32:13,662] [Log ] [PowerEventThread] [DEBUG] - TV service PowerEventThread received WM_POWERBROADCAST 4
    [2017-03-14 21:32:13,680] [Log ] [PowerEventThread] [DEBUG] - OnPowerEvent: PowerStatus: Suspend
    [2017-03-14 21:32:13,684] [Log ] [PowerEventThread] [DEBUG] - OnPowerEventHandler: PowerStatus: Suspend
    ...
    [2017-03-14 21:33:12,173] [Log ] [PowerEventThread] [DEBUG] - TV service PowerEventThread received WM_POWERBROADCAST 7
    [2017-03-14 21:33:12,268] [Log ] [PowerEventThread] [DEBUG] - OnPowerEvent: PowerStatus: ResumeSuspend
    [2017-03-14 21:33:12,358] [Log ] [PowerEventThread] [DEBUG] - OnPowerEventHandler: PowerStatus: ResumeSuspend

    As previously recommended: you should ensure that the legacy Firewire driver is still being used then reboot the PC. Additionally, check your CAM is okay.
     

    mm1352000

    Development Group
  • Team MediaPortal
  • September 1, 2008
    21,571
    8,218
    New Zealand New Zealand
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    Did you check the legacy firewire driver and reboot the PC as instructed?

    To be clear:
    1. Install the update.
    2. Ensure that the legacy Firewire driver is still being used.
    3. Reboot the PC.
    4. If not working, provide new log files.
     

    longjohn119

    Portal Member
    October 29, 2010
    19
    1
    Country flag
    I'm having a similar problem with the latest Win10 update on a dual tuner PCIe card. When I choose a channel from the guide it crashes however it works just fine in Kodi so the problem isn't likely the TV Server but the main interface ..... When I have time I'll throw up some logs but I really don't have time to screw around with this right now ....
     

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