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When only the built-in receiver is connected, if you definitely do not have an entry for "Microsoft eHome Infrared Transceiver" in the "Human Interface Devices" section of "Device Manager", I think that we must conclude that the built-in receiver is not compatible with the MCE remote control.

So what is it compatible with? I don't know, but Microsoft have in the past produced IR keyboards, so perhaps it is intended to be used with one of those, and doesn't include the extra support needed to work with the additional buttons on the remote control.

I did have a look at your log files, but I am not an expert in reading log files, and I did not find anything that might shed light on this problem.

If you purchased a complete HTPC, and are reluctant to open the case to disconnect the built-in IR receiver, you could probably stick some aluminium foil over the IR window in the case, to prevent it picking up the IR signals from the remote. Use sticky tape or blu-tack to fix the foil to the case. The disadvantage is that it might look a bit inelegant.

-- from CyberSimian in the UK

<blockquote data-quote="CyberSimian" data-source="post: 1148191" data-attributes="member: 141969">When only the built-in receiver is connected, if you definitely do not have an entry for &quot;Microsoft eHome Infrared Transceiver&quot; in the &quot;Human Interface Devices&quot; section of &quot;Device Manager&quot;, I think that we must conclude that the built-in receiver is not compatible with the MCE remote control. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite3" alt=":(" title="Frown&nbsp; &nbsp; :(" loading="lazy" data-shortname=":(" />So what is it compatible with?&nbsp; I don't know, but Microsoft have in the past produced IR keyboards, so perhaps it is intended to be used with one of those, and doesn't include the extra support needed to work with the additional buttons on the remote control.I did have a look at your log files, but I am not an expert in reading log files, and I did not find anything that might shed light on this problem. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite3" alt=":(" title="Frown&nbsp; &nbsp; :(" loading="lazy" data-shortname=":(" />If you purchased a complete HTPC, and are reluctant to open the case to disconnect the built-in IR receiver, you could probably stick some aluminium foil over the IR window in the case, to prevent it picking up the IR signals from the remote.&nbsp; Use sticky tape or blu-tack to fix the foil to the case.&nbsp; The disadvantage is that it might look a bit inelegant. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite3" alt=":(" title="Frown&nbsp; &nbsp; :(" loading="lazy" data-shortname=":(" />-- from CyberSimian in the UK</blockquote>

[QUOTE="CyberSimian, post: 1148191, member: 141969"] When [b]only[/b] the built-in receiver is connected, if you definitely [b]do not[/b] have an entry for "Microsoft eHome Infrared Transceiver" in the "Human Interface Devices" section of "Device Manager", I think that we must conclude that the built-in receiver is [b]not compatible[/b] with the MCE remote control. :( So what is it compatible with? I don't know, but Microsoft have in the past produced IR keyboards, so perhaps it is intended to be used with one of those, and doesn't include the extra support needed to work with the additional buttons on the remote control. I did have a look at your log files, but I am not an expert in reading log files, and I did not find anything that might shed light on this problem. :( If you purchased a complete HTPC, and are reluctant to open the case to disconnect the built-in IR receiver, you could probably stick some aluminium foil over the IR window in the case, to prevent it picking up the IR signals from the remote. Use sticky tape or blu-tack to fix the foil to the case. The disadvantage is that it might look a bit inelegant. :( -- from CyberSimian in the UK [/QUOTE]