windows 10 upgrade TV tuner issue (1 Viewer)

Thomas Hanauer

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I wanted to thank you for your help but nothing is working and I wonder if you have seen my log and someone is working on it....Thanks again
Please ignore my ignorance
 

spachti

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Hi Thomas,
please be patient. I'm sure somebody is checking your logs. But it may take a while, so just hang in there, ok?
 

morpheus_xx

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    I wanted to thank you for your help but nothing is working and I wonder if you have seen my log and someone is working on it...
    Please don't forget the very different time zones (me UTC+2, mm135200 UTC+12 or like this).

    In your log there are graph building errors, because a MPEG muxer cannot be found:
    [2015-08-02 14:31:12,870] [46538 ] [27 ] [INFO ] - analog:Found VBI Codec filter
    [2015-08-02 14:31:12,886] [46554 ] [27 ] [ERROR] -
    TvLibrary.TvException: Cyberlink MPEG Muxer filter (mpgmux.ax) not installed The system cannot find the file specified. (Exception from HRESULT: 0x80070002)
    at TvLibrary.Implementations.Analog.Components.Encoder.AddMpegMuxer(IFilterGraph2 _graphBuilder, Capture _capture)
    at TvLibrary.Implementations.Analog.Components.Encoder.CreateFilterInstance(IFilterGraph2 _graphBuilder, Tuner _tuner, TvAudio _tvAudio, Crossbar _crossbar, Capture _capture)
    at TvLibrary.Implementations.Analog.TvCardAnalog.BuildGraph()
    [2015-08-02 14:31:12,886] [46554 ] [27 ] [INFO ] - tvcard:FreeAllSubChannels
    [2015-08-02 14:31:12,886] [46554 ] [27 ] [ERROR] -
    TvLibrary.TvExceptionGraphBuildingFailed: Graph building failed ---> TvLibrary.TvException: Cyberlink MPEG Muxer filter (mpgmux.ax) not installed The system cannot find the file specified. (Exception from HRESULT: 0x80070002)
    at TvLibrary.Implementations.Analog.Components.Encoder.AddMpegMuxer(IFilterGraph2 _graphBuilder, Capture _capture)
    at TvLibrary.Implementations.Analog.Components.Encoder.CreateFilterInstance(IFilterGraph2 _graphBuilder, Tuner _tuner, TvAudio _tvAudio, Crossbar _crossbar, Capture _capture)
    at TvLibrary.Implementations.Analog.TvCardAnalog.BuildGraph()
    --- End of inner exception stack trace ---
    at TvLibrary.Implementations.Analog.TvCardAnalog.BuildGraph()
    at TvLibrary.Implementations.Analog.TvCardAnalog.Tune(Int32 subChannelId, IChannel channel)
    at TvService.CardTuner.Tune(IUser& user, IChannel channel, Int32 idChannel)

    A question @mm1352000, does TVE3 still require a 3rd party encoder to be delivered by us?
     

    mm1352000

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    Please understand: multiplexer != encoder (!!!).
    TVE 3 supplies the muxer. User has to supply the encoder - either hardware or software. Thomas's card has hardware encoders. It should "just work"... except that the MP2 installation seems to still be broken.
     

    morpheus_xx

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    Please understand: multiplexer != encoder (!!!).
    I know this difference, only missed it in typing ;)

    It should "just work"... except that the MP2 installation seems to still be broken.
    That's why I ask. If I check the code for adding muxers, there are only references to non-MP filters:
    https://github.com/MediaPortal/Medi...ions/Analog/Components/Encoder.cs#L1911-L1995
    And even the exception message is referring to a non-MP component:
    C#:
    throw new TvException("Cyberlink MPEG Muxer filter (mpgmux.ax) not installed " + ex.Message);

    If there is something missing inside MP2 package, I'd like to get this fixed a.s.a.p.
     

    morpheus_xx

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    In general it seems like you failed to test anything other than DVB-C/S/T tuning. CableCARD, analog and DVB-IP tuning are or were all broken. This has given a very bad impression for the many people who have been trying to migrate away from WMC.
    Yes, this is very unfortunate. But even our testers could not find those issues yet. Now that they have been reported, we know them and fix(ed) them already within a few days.
    This evening a new installer will be ready.
     

    morpheus_xx

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    Hi @Thomas Hanauer
    if you have the latest test build installed (Aug. 1 or newer), the required filter is present already, but not registered. To fix your tuning issue you can either download this snapshot or run following command from and admin-console:
    Code:
    regsvr32 "C:\Program Files (x86)\Team MediaPortal\MP2-Server\Plugins\SlimTv.Service3\PDMpgMux.ax"

    For users who have TvServer installed already, this issue wouldn't have been noticed, because filter is registered then.
     
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    Thomas Hanauer

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    Thanks, when I get home tonight I will give the download you listed a try. Is there anything else I can try like the new installer you mentioned?
     

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