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MediaPortal 2
Submit: Bug Reports
WMC Skin not displaying correctly after upgrade from V2.4 to V2.4.1
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<blockquote data-quote="bondradcot" data-source="post: 1290494" data-attributes="member: 166797"><p>Before you create this bug report:</p><ol> <li data-xf-list-type="ol">Make sure that your system <em>(Windows, codecs and drivers)</em> is up to date, matching the <a href="https://www.team-mediaportal.com/wiki/display/MediaPortal2/Installing+MediaPortal+2" target="_blank"><strong>Requirements</strong></a> and you've filled in your <a href="http://forum.team-mediaportal.com/account/systemspecs" target="_blank"><strong>System Specs.</strong></a></li> <li data-xf-list-type="ol">Have a look at our <a href="https://www.team-mediaportal.com/wiki/display/MediaPortal2" target="_blank"><strong>MediaPortal Wiki!</strong></a> Maybe the solution is already there.</li> <li data-xf-list-type="ol">Have a look at our <strong><a href="https://issues.team-mediaportal.com/issues/?jql=project%20%3D%20MP2%20AND%20resolution%20%3D%20Unresolved%20ORDER%20BY%20priority%20DESC%2C%20updated%20DESC" target="_blank">Jira (Bug and Issue Tracker)</a></strong>and the threads in this section, maybe your problem is already known.</li> <li data-xf-list-type="ol">Search the forums for your problem, it's very likely that someone else already encountered the same problem.</li> </ol><p></p><p><strong><em><span style="color: rgb(243, 121, 52)">Please always include log files with your Bug Report!</span></em></strong></p><p>Check out our Wiki: <a href="https://www.team-mediaportal.com/wiki/display/MediaPortal2/Bug+Reports+and+Log+Files" target="_blank"><strong>Bug Reports and Log Files</strong></a></p><p></p><p>==================================================================</p><p></p><p><span style="font-size: 12px"><em>Describe the Problem you encounter as detailed as possible! "It does not work" won't help the team to understand the problem. </em></span></p><p><strong> Description: </strong></p><p>After updating from Mediaportal2 V2.4 to V2.4.1, I have found that all screens in the WMC skin are displaying incorrectly. It would appear to be a problem regarding the selection of aspect ratio or screen resolution as all screen items are too large with portions of the display off the screen and it not being possible to move the highlighted area to certain menu selections on the Home Screen. The two attached screen shots show the Home Screen as it should be using V2.4 and the incorrect Home Screen that is shown using V2.4.1.</p><p></p><p>I have tried using the default skin rather than the WMC skin and this appeared to work correctly so it would appear that the fault is inherent in the WMC skin rather than the Mediaportal2 program generally.</p><p></p><p>I have tried uninstalling and re-installing the new version but the fault persists.</p><p></p><p>I am running Mediaportal2 on Windows 11 on a 64 bit Intel I7 processor using a display with a screen resolution of 1280 X 1024. I am using the 64 bit version of the client program.</p><p></p><p>Error Logs for V2.4.1 are attached.</p><p></p><p></p><p></p><p></p><p><em><span style="font-size: 12px">Describe as detailed as possible the steps that are required to encounter the issue. This info is critical for the team to understand the problem. </span></em></p><p><strong> Steps to Reproduce: </strong></p><p></p><p>Install Mediaportal2 V2.4.1 on a 64 bit processor with a 1280 X 1024 display. Using the 64 bit client program, first select the WMC skin and then select the Home Screen. It should look like the incorrect display shown in my screen shot labelled V2.4.1.</p><p></p><p></p><p></p><p></p><p></p><p>.</p></blockquote><p></p>
[QUOTE="bondradcot, post: 1290494, member: 166797"] Before you create this bug report: [LIST=1] [*]Make sure that your system [I](Windows, codecs and drivers)[/I] is up to date, matching the [URL='https://www.team-mediaportal.com/wiki/display/MediaPortal2/Installing+MediaPortal+2'][B]Requirements[/B][/URL] and you've filled in your [URL='http://forum.team-mediaportal.com/account/systemspecs'][B]System Specs.[/B][/URL] [*]Have a look at our [URL='https://www.team-mediaportal.com/wiki/display/MediaPortal2'][B]MediaPortal Wiki![/B][/URL] Maybe the solution is already there. [*]Have a look at our [B][URL='https://issues.team-mediaportal.com/issues/?jql=project%20%3D%20MP2%20AND%20resolution%20%3D%20Unresolved%20ORDER%20BY%20priority%20DESC%2C%20updated%20DESC']Jira (Bug and Issue Tracker)[/URL][/B]and the threads in this section, maybe your problem is already known. [*]Search the forums for your problem, it's very likely that someone else already encountered the same problem. [/LIST] [B][I][COLOR=rgb(243, 121, 52)]Please always include log files with your Bug Report![/COLOR][/I][/B] Check out our Wiki: [URL='https://www.team-mediaportal.com/wiki/display/MediaPortal2/Bug+Reports+and+Log+Files'][B]Bug Reports and Log Files[/B][/URL] ================================================================== [SIZE=3][I]Describe the Problem you encounter as detailed as possible! "It does not work" won't help the team to understand the problem. [/I][/SIZE] [B] Description: [/B] After updating from Mediaportal2 V2.4 to V2.4.1, I have found that all screens in the WMC skin are displaying incorrectly. It would appear to be a problem regarding the selection of aspect ratio or screen resolution as all screen items are too large with portions of the display off the screen and it not being possible to move the highlighted area to certain menu selections on the Home Screen. The two attached screen shots show the Home Screen as it should be using V2.4 and the incorrect Home Screen that is shown using V2.4.1. I have tried using the default skin rather than the WMC skin and this appeared to work correctly so it would appear that the fault is inherent in the WMC skin rather than the Mediaportal2 program generally. I have tried uninstalling and re-installing the new version but the fault persists. I am running Mediaportal2 on Windows 11 on a 64 bit Intel I7 processor using a display with a screen resolution of 1280 X 1024. I am using the 64 bit version of the client program. Error Logs for V2.4.1 are attached. [I][SIZE=3]Describe as detailed as possible the steps that are required to encounter the issue. This info is critical for the team to understand the problem. [/SIZE][/I] [B] Steps to Reproduce: [/B] Install Mediaportal2 V2.4.1 on a 64 bit processor with a 1280 X 1024 display. Using the 64 bit client program, first select the WMC skin and then select the Home Screen. It should look like the incorrect display shown in my screen shot labelled V2.4.1. . [/QUOTE]
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MediaPortal 2
Submit: Bug Reports
WMC Skin not displaying correctly after upgrade from V2.4 to V2.4.1
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