4K makes Problems. (1 Viewer)

[alien-man]

Hey, i am using the newest MP version and have some problems playing 4k Movies. The color saturation is too low and the contrast is also kind of low. I tryed Windows Mediaplayer (yes, the old one) and have the same Problem. Using the newer Player in Windows solves the problem but the movie is to dark.
i tried on an other client and it is working correctly, so the file is ok. Full HD movies are great and ther are no problems like this with 4K.
Any ideas?

 

[framug]

Hello,
Graphic card hardware dead and/or bad drivers ?

 

[alien-man]

Hey,
hmm, i don't think the hardware ist bad. Also the drives are up to date. As i wrote, everything is working, just the isues with 4k. It also play it smoth, just the colours and contrast. I think, maybe a codec problem, or some settings which i don't know.

My System is:
AMD Ryzen 3 3200G with Radeon Vega Graphics, 16GB RAM, WIn11 Pro, LAV Filters 0.77.2, M.2 SSD, MP is 1.31.0
Do i missed something important?

The Movies are on an Synology NAS, and the Network is 1Gbit, bis it doesen't metter, becouse this happens also when the file is on the ssd.
ANd i don't get any error messages or somethins like this...

 

[vuego]

Is this HDR movies? I think you need to enable HDR in Windows settings and use MadVR in MediaPortal as video renderer.

 

[alien-man]

Hey vuego,
thanks but it didn't help.

 

[Lehmden]

Hi.
It would be helpful to have the mediainfo output of the video making problems...

It could be e.g. a DolbyVision (DV) video without HDR10+ metadata. This is not correct as normally DV videos contains HDR10+ metadata too as a fallback for not DolbyVision compatible player/hardware. . But often the HDR metadata was stripped during ripping/modifying and after that the video only is playable in a full DV compatible chain.

But there are many other possibilities so without mediainfo it only is guessing...

 

[alien-man]

Hey Lehmden, here the infos. I Hope it helps.
I also uploaded 2 pics where you can see the differens. One is a litle bit pale (that is my MediaCenter with Mediaportal) the other pic is from my workstation where the video works perfect. I also checked my tv, but there is everything perfect if i connect an Client PC and play with VLC. So somewere on my Mediacenter is something wrong.

And here the Infos.

Unique ID : 249108528288070146224180613162054940162 (0xBB688EB1FA451606E08DC22D3ACB7602)
Complete name : W:\movie (2020).mkv
Format : Matroska
Format version : Version 4
File size : 66,0 GiB
Duration : 1 h 48 min
Overall bit rate mode : variabel
Overall bit rate : 86,9 Mb/s
Frame rate : 23,976 FPS
Encoded date : 2023-05-21 19:37:10 UTC
Writing application : mkvmerge v76.0 ('Celebration') 64-bit
Writing library : libebml v1.4.4 + libmatroska v1.7.1

Video
ID : 1
ID in the original source medium : 4113 (0x1011)
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main 10@L5.1@High
HDR format : Dolby Vision, Version 1.0, dvhe.07.06, BL+EL+RPU, Blu-ray compatible / SMPTE ST 2086, HDR10 compatible
Codec ID : V_MPEGH/ISO/HEVC
Duration : 1 h 48 min
Bit rate : 79,4 Mb/s
Width : 3 840 Pixel
Height : 2 160 Pixel
Display aspect ratio : 16:9
Frame rate mode : konstant
Frame rate : 23,976 (24000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0 (Type 2)
Bit depth : 10 bits
Bits/(Pixel*Frame) : 0.399
Stream size : 60,3 GiB (91%)
Language : byc
Default : Ja
Forced : Nein
Color range : Limited
Color primaries : BT.2020
Transfer characteristics : PQ
Matrix coefficients : BT.2020 non-constant
Mastering display color primaries : Display P3
Mastering display luminance : min: 0.0001 cd/m2, max: 1000 cd/m2
Maximum Content Light Level : 936 cd/m2
Maximum Frame-Average Light Level : 199 cd/m2
Original source medium : Blu-ray

Audio #1
ID : 2
ID in the original source medium : 4352 (0x1100)
Format : DTS XLL
Format/Info : Digital Theater Systems
Commercial name : DTS-HD Master Audio
Codec ID : A_DTS
Duration : 1 h 48 min
Bit rate mode : variabel
Bit rate : 3 783 kb/s
Channel(s) : 6 Kanäle
Channel layout : C L R Ls Rs LFE
Sampling rate : 48,0 kHz
Frame rate : 93,750 FPS (512 SPF)
Bit depth : 24 bits
Compression mode : Lossless
Stream size : 2,87 GiB (4%)
Title : Deutsch DTS-HD MA 5.1 (UHD Blu-ray)
Language : Deutsch
Default : Nein
Forced : Nein
Original source medium : Blu-ray

Audio #2
ID : 3
ID in the original source medium : 4353 (0x1101)
Format : DTS XLL
Format/Info : Digital Theater Systems
Commercial name : DTS-HD Master Audio
Codec ID : A_DTS
Duration : 1 h 48 min
Bit rate mode : variabel
Bit rate : 3 707 kb/s
Channel(s) : 6 Kanäle
Channel layout : C L R Ls Rs LFE
Sampling rate : 48,0 kHz
Frame rate : 93,750 FPS (512 SPF)
Bit depth : 24 bits
Compression mode : Lossless
Stream size : 2,82 GiB (4%)
Title : English DTS-HD MA 5.1 (UHD Blu-ray)
Language : Englisch
Default : Nein
Forced : Nein
Original source medium : Blu-ray

Text #1
ID : 4
ID in the original source medium : 4769 (0x12A1)
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 1 h 29 min
Bit rate : 654 b/s
Frame rate : 0,009 FPS
Count of elements : 50
Stream size : 428 KiB (0%)
Title : Deutsch Forced (PGS)
Language : Deutsch
Default : Nein
Forced : Ja
Original source medium : Blu-ray

Text #2
ID : 5
Format : VobSub
Codec ID : S_VOBSUB
Codec ID/Info : Picture based subtitle format used on DVDs
Duration : 1 h 29 min
Bit rate : 158 b/s
Frame rate : 0,005 FPS
Count of elements : 25
Stream size : 103 KiB (0%)
Title : Deutsch Forced (VobSub)
Language : Deutsch
Default : Nein
Forced : Ja

Text #3
ID : 6
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Duration : 1 h 29 min
Bit rate : 1 b/s
Frame rate : 0,005 FPS
Count of elements : 25
Stream size : 859 Bytes (0%)
Title : Deutsch Forced (SRT)
Language : Deutsch
Default : Nein
Forced : Ja

Text #4
ID : 7
ID in the original source medium : 4768 (0x12A0)
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 1 h 46 min
Bit rate : 23,2 kb/s
Frame rate : 0,312 FPS
Count of elements : 1990
Stream size : 17,6 MiB (0%)
Title : Deutsch (PGS)
Language : Deutsch
Default : Nein
Forced : Nein
Original source medium : Blu-ray

Text #5
ID : 8
Format : VobSub
Codec ID : S_VOBSUB
Codec ID/Info : Picture based subtitle format used on DVDs
Duration : 1 h 46 min
Bit rate : 5 575 b/s
Frame rate : 0,156 FPS
Count of elements : 995
Stream size : 4,24 MiB (0%)
Title : Deutsch (VobSub)
Language : Deutsch
Default : Nein
Forced : Nein

 

[Lehmden]

Hi.
This Video is coded in a slightly older Version of Dolby Vision. It isn't even HDR10+ compatible. Just a guess, but this could be the reason..

"HDR format : Dolby Vision, Version 1.0, dvhe.07.06, BL+EL+RPU, Blu-ray compatible / SMPTE ST 2086, HDR10 compatible"
vs.
"HDR format : Dolby Vision, Version 1.0, dvhe.08.06, BL+RPU, HDR10 compatible / SMPTE ST 2094 App 4, Version 1, HDR10+ Profile B compatible".

from a more recent video (2022)

Probably the screen on your HTPC isn't able to understand this special version of DV and your PC screen can. Or the player on your PC is converting the DV format during playback. VLC is known for doing things like this to always guarantee a nice video playback. Can you install VLC on your Media Center and see, if the video is playing well then? If not, the possibility is high, that your TV isn't able to show this video properly.

Aside this I can't see any relevant differences that could explain your issue. And the issue definitely is based on the HDR side. Your screenshots are a proof that this is a HDR issue.

 

[alien-man]

Hey, thanks for your info. After looking and trying different things, it works now and i feel a litle bit like an idiot
MadVR helps here as already told but i thought i have to configure it somwere in codecs and i didn't see, that the config is in video renderer. After choosing "Madshi's Video Renderer" and "Use EVR for LiveTV" it works now.
Thanks for your help!

 

[azzuro]

Hello,
one question your hdmi port from motherboard is HDMI2.0 at least ?