Animated circular icon persists in centre of screen.

Discussion in 'General' started by tonewheelkev, January 16, 2020 at 12:03.

  1. tonewheelkev

    tonewheelkev Portal Pro

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    Using Titanium Extended / Blue Vision.
    When selecting TV....the blue 'activity ring' (?)....animated circular icon!...continues to persist on the screen.
    Sometimes it disappears...but at time of writing this meassage, has continued for at least 5 minutes.

    I've included a typical screenshot below

    upload_2020-1-16_12-0-6.png upload_2020-1-16_12-0-6.png



    How can I remove this please??
     
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  3. HTPCSourcer
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    I don't know - it is not happening here. Please provide DEBUG logs and indicate the time of the problem happening.

    Did you try to stop TV in this particular situation and restart it?
     
  4. tonewheelkev

    tonewheelkev Portal Pro

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    Logs included this time...time was 11:04
    Stopping/starting TV doesn't have a predictable effect...sometimes worls, sometimes doesn't!!
     

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  5. HTPCSourcer
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    Thanks, still in INFO mode.

    There are errors in your client log

    [2020-01-17 11:03:59,466] [65708 ] [AMQ 'VideoPlayerModel'] [ERROR] - Unhandled exception in message handler of async message queue 'VideoPlayerModel' when handling a message of type 'StatePushed'
    MediaPortal.UI.Presentation.Workflow.WorkflowManagerLockException: The workflow manager cannot be locked for read operation 'CurrentNavigationContext' (deadlock?)

    • Something is taking much longer than it should. Have you excluded MediaPortal uitself and the timeshift directory from being scanned by MS Defender?
    • The other thing is this error in the event log. Probably unrelated but nonetheless not normal:
    You could run a sfc /scannow in an adminstrative command window to check if your system files are still OK.​

    If the above doesn't help then I don't really have a clue why this is happening for you. Since I don't know any better could also try a reinstall as last resort:
    • Disconnect the client form server in the settings
    • Run the installer and select 'Uninstall'
    • Run the installer again and do a fresh install.
     
  6. tonewheelkev

    tonewheelkev Portal Pro

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    sfc /scannow finds no violations.
    ...please tell me more!
    I'm not aware of making any exclusion....how can I check this please???
     
  7. HTPCSourcer
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  8. tonewheelkev

    tonewheelkev Portal Pro

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    Last edited: January 17, 2020 at 14:05
  9. HTPCSourcer
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    Alright, more step by step info required ;)
    1. Have you been able to open the Defender part where you can define your exceptions?
    2. If yes, then add
      • C:\Program Files (x86)\Team MediaPortal
      • C:\ProgramData\Team MediaPortal
      • Your Timeshift directory - I don't know where this resides. You have defined it in TV Configuraiton.
     
  10. tonewheelkev

    tonewheelkev Portal Pro

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    Bullets 1 and 2 already excluded....Timeshift (Ramdisk) now added to exclusions...let's see if that helps! :)
    Thanks again.
     
  11. HTPCSourcer
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    Does it?
     
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