Australia channel 9 group not working since upgrade (1 Viewer)

MartyW

Portal Member
June 24, 2014
5
1
46
Australia Australia
Hi,
Until recently I was running MP 1.7.1 with windows 7 on my HTPC without any issues. All channels tuned and working fine. I decided to upgrade to Windows 10 and went the fresh install option. I then decided to try MP2 but there were some things I didn't like so I uninstalled it and installed MP 1.13. I had to tune my tuners in using the "Australia all regions safe" option as the MP settings for my area (Gold Coast) are incorrect since the channel frequencies changed last year. The tuners found the channels and I set up WebEPG. I then went into MP to test it all and discovered all the programs are working fine except the the channel 9 ones, including channel 9 Gold Coast, GEM, GO, 9LIFE. Also not working are those programs in the NBN group (a subsidiary of channel 9) which are on a totally different frequency.

I'm at a loss as to why since there have been no hardware changes to the HTPC and those channels were working fine on MP 1.7.1. It's not a signal problem as all those channels work fine on every other TV in the house.

At this stage I'm tempted to do a system restore back to before I installed MP2 since I suspect that installing and uninstalling that may have caused issues, but I thought I'd give here a try first. Help would be greatly appreciated.
 

mm1352000

Development Group
  • Team MediaPortal
  • September 1, 2008
    21,571
    8,218
    New Zealand New Zealand
    Country flag
    Hello

    I think the issue may be something to do with tuning details. The scan log shows that the Channel 9 channels were found twice on 2 different frequencies:
    [collapse]
    [2016-02-06 07:49:46,907] [Log ] [22 ] [INFO ] - dvbt: Scan:DVBT:tv: Freq:578500 ONID:-1 TSID:-1 SID:-1 PMT:0xFFFFFFFF FTA:False LCN:10000 BandWidth:7
    [2016-02-06 07:49:46,907] [Log ] [22 ] [INFO ] - dvb:confused:ubmiting tunerequest Channel: subChannel:0
    [2016-02-06 07:49:46,917] [Log ] [22 ] [INFO ] - dvb:using existing subchannel:0
    [2016-02-06 07:49:46,917] [Log ] [22 ] [INFO ] - dvb:confused:ubmit tunerequest size:1 new:0
    [2016-02-06 07:49:46,927] [Log ] [22 ] [INFO ] - subch:0 OnBeforeTune
    [2016-02-06 07:49:46,927] [Log ] [22 ] [INFO ] - dvb:confused:ubmit tunerequest calling put_TuneRequest
    [2016-02-06 07:49:47,457] [Log ] [22 ] [INFO ] - dvb:confused:ubmit tunerequest done calling put_TuneRequest
    [2016-02-06 07:49:47,467] [Log ] [22 ] [INFO ] - subch:0 OnAfterTune
    [2016-02-06 07:49:47,477] [Log ] [22 ] [INFO ] - RunGraph
    [2016-02-06 07:49:47,487] [Log ] [22 ] [INFO ] - dvb: LockInOnSignal ok
    [2016-02-06 07:49:47,497] [Log ] [22 ] [INFO ] - subch:0 OnGraphStart
    [2016-02-06 07:49:47,497] [Log ] [22 ] [INFO ] - subch:0 Graph already running - WaitForPMT
    [2016-02-06 07:49:47,497] [Log ] [22 ] [INFO ] - subch:0 SetupPmtGrabber:pid FFFFFFFF sid:FFFFFFFF
    [2016-02-06 07:49:47,507] [Log ] [22 ] [INFO ] - subch:0 SetupPmtGrabber:pid FFFFFFFF sid:FFFFFFFF
    [2016-02-06 07:49:47,507] [Log ] [22 ] [INFO ] - dvbt: tune: Graph running. Returning TvLibrary.Implementations.DVB.TvDvbChannel
    [2016-02-06 07:49:47,547] [Log ] [22 ] [INFO ] - Scan: tuner locked:True signal:86 quality:49
    [2016-02-06 07:49:52,758] [Log ] [22 ] [INFO ] - 0) 0x1012 0x441 0x471 0x100 Channel 9 Gold Coast type:1
    [2016-02-06 07:49:52,768] [Log ] [22 ] [INFO ] - Found: DVBT:tv:Nine Network Australia Channel 9 Gold Coast Freq:578500 ONID:4114 TSID:1089 SID:1137 PMT:0x100 FTA:True LCN:9 BandWidth:7
    [2016-02-06 07:49:52,778] [Log ] [22 ] [INFO ] - 1) 0x1012 0x441 0x472 0x101 9HD Gold Coast type:19
    [2016-02-06 07:49:52,788] [Log ] [22 ] [INFO ] - Found: DVBT:tv:Nine Network Australia 9HD Gold Coast Freq:578500 ONID:4114 TSID:1089 SID:1138 PMT:0x101 FTA:True LCN:90 BandWidth:7
    [2016-02-06 07:49:52,798] [Log ] [22 ] [INFO ] - 2) 0x1012 0x441 0x473 0x102 9Go! type:1
    [2016-02-06 07:49:52,808] [Log ] [22 ] [INFO ] - Found: DVBT:tv:Nine Network Australia 9Go! Freq:578500 ONID:4114 TSID:1089 SID:1139 PMT:0x102 FTA:True LCN:99 BandWidth:7
    [2016-02-06 07:49:52,808] [Log ] [22 ] [INFO ] - 3) 0x1012 0x441 0x474 0x103 9Life type:1
    [2016-02-06 07:49:52,818] [Log ] [22 ] [INFO ] - Found: DVBT:tv:Nine Network Australia 9Life Freq:578500 ONID:4114 TSID:1089 SID:1140 PMT:0x103 FTA:True LCN:94 BandWidth:7
    [2016-02-06 07:49:52,818] [Log ] [22 ] [INFO ] - 4) 0x1012 0x441 0x475 0x104 Extra type:1
    [2016-02-06 07:49:52,828] [Log ] [22 ] [INFO ] - Found: DVBT:tv:Nine Network Australia Extra Freq:578500 ONID:4114 TSID:1089 SID:1141 PMT:0x104 FTA:True LCN:95 BandWidth:7
    [2016-02-06 07:49:52,828] [Log ] [22 ] [INFO ] - 5) 0x1012 0x441 0x476 0x105 Channel 9 Gold Coast type:1
    [2016-02-06 07:49:52,838] [Log ] [22 ] [INFO ] - Found: DVBT:tv:Nine Network Australia Channel 9 Gold Coast Freq:578500 ONID:4114 TSID:1089 SID:1142 PMT:0x105 FTA:True LCN:91 BandWidth:7
    [2016-02-06 07:49:52,838] [Log ] [22 ] [INFO ] - 6) 0x1012 0x441 0x477 0x106 9Gem type:1
    [2016-02-06 07:49:52,838] [Log ] [22 ] [INFO ] - Found: DVBT:tv:Nine Network Australia 9Gem Freq:578500 ONID:4114 TSID:1089 SID:1143 PMT:0x106 FTA:True LCN:92 BandWidth:7
    [2016-02-06 07:49:52,848] [Log ] [22 ] [INFO ] - 7) 0x1012 0x441 0x478 0x107 9Go! type:1
    [2016-02-06 07:49:52,848] [Log ] [22 ] [INFO ] - Found: DVBT:tv:Nine Network Australia 9Go! Freq:578500 ONID:4114 TSID:1089 SID:1144 PMT:0x107 FTA:True LCN:93 BandWidth:7
    [2016-02-06 07:49:52,848] [Log ] [22 ] [INFO ] - Scan Got 8 from 8 channels[/collapse]

    [collapse]
    [2016-02-06 07:53:57,023] [Log ] [22 ] [INFO ] - dvbt: Scan:DVBT:tv: Freq:648500 ONID:-1 TSID:-1 SID:-1 PMT:0xFFFFFFFF FTA:False LCN:10000 BandWidth:7
    [2016-02-06 07:53:57,023] [Log ] [22 ] [INFO ] - dvb:confused:ubmiting tunerequest Channel: subChannel:0
    [2016-02-06 07:53:57,023] [Log ] [22 ] [INFO ] - dvb:using existing subchannel:0
    [2016-02-06 07:53:57,033] [Log ] [22 ] [INFO ] - dvb:confused:ubmit tunerequest size:1 new:0
    [2016-02-06 07:53:57,033] [Log ] [22 ] [INFO ] - subch:0 OnBeforeTune
    [2016-02-06 07:53:57,033] [Log ] [22 ] [INFO ] - dvb:confused:ubmit tunerequest calling put_TuneRequest
    [2016-02-06 07:53:57,523] [Log ] [22 ] [INFO ] - dvb:confused:ubmit tunerequest done calling put_TuneRequest
    [2016-02-06 07:53:57,533] [Log ] [22 ] [INFO ] - subch:0 OnAfterTune
    [2016-02-06 07:53:57,533] [Log ] [22 ] [INFO ] - RunGraph
    [2016-02-06 07:53:57,543] [Log ] [22 ] [INFO ] - dvb: LockInOnSignal ok
    [2016-02-06 07:53:57,553] [Log ] [22 ] [INFO ] - subch:0 OnGraphStart
    [2016-02-06 07:53:57,563] [Log ] [22 ] [INFO ] - subch:0 Graph already running - WaitForPMT
    [2016-02-06 07:53:57,563] [Log ] [22 ] [INFO ] - subch:0 SetupPmtGrabber:pid FFFFFFFF sid:FFFFFFFF
    [2016-02-06 07:53:57,573] [Log ] [22 ] [INFO ] - subch:0 SetupPmtGrabber:pid FFFFFFFF sid:FFFFFFFF
    [2016-02-06 07:53:57,583] [Log ] [22 ] [INFO ] - dvbt: tune: Graph running. Returning TvLibrary.Implementations.DVB.TvDvbChannel
    [2016-02-06 07:53:57,613] [Log ] [22 ] [INFO ] - Scan: tuner locked:True signal:83 quality:49
    [2016-02-06 07:54:02,644] [Log ] [22 ] [INFO ] - 0) 0x1012 0x441 0x471 0x100 Channel 9 Gold Coast type:1
    [2016-02-06 07:54:02,654] [Log ] [22 ] [INFO ] - Found: DVBT:tv:Nine Network Australia Channel 9 Gold Coast Freq:648500 ONID:4114 TSID:1089 SID:1137 PMT:0x100 FTA:True LCN:9 BandWidth:7
    [2016-02-06 07:54:02,664] [Log ] [22 ] [INFO ] - 1) 0x1012 0x441 0x472 0x101 9HD Gold Coast type:19
    [2016-02-06 07:54:02,674] [Log ] [22 ] [INFO ] - Found: DVBT:tv:Nine Network Australia 9HD Gold Coast Freq:648500 ONID:4114 TSID:1089 SID:1138 PMT:0x101 FTA:True LCN:90 BandWidth:7
    [2016-02-06 07:54:02,684] [Log ] [22 ] [INFO ] - 2) 0x1012 0x441 0x473 0x102 9Go! type:1
    [2016-02-06 07:54:02,684] [Log ] [22 ] [INFO ] - Found: DVBT:tv:Nine Network Australia 9Go! Freq:648500 ONID:4114 TSID:1089 SID:1139 PMT:0x102 FTA:True LCN:99 BandWidth:7
    [2016-02-06 07:54:02,694] [Log ] [22 ] [INFO ] - 3) 0x1012 0x441 0x474 0x103 9Life type:1
    [2016-02-06 07:54:02,694] [Log ] [22 ] [INFO ] - Found: DVBT:tv:Nine Network Australia 9Life Freq:648500 ONID:4114 TSID:1089 SID:1140 PMT:0x103 FTA:True LCN:94 BandWidth:7
    [2016-02-06 07:54:02,704] [Log ] [22 ] [INFO ] - 4) 0x1012 0x441 0x475 0x104 Extra type:1
    [2016-02-06 07:54:02,704] [Log ] [22 ] [INFO ] - Found: DVBT:tv:Nine Network Australia Extra Freq:648500 ONID:4114 TSID:1089 SID:1141 PMT:0x104 FTA:True LCN:95 BandWidth:7
    [2016-02-06 07:54:02,714] [Log ] [22 ] [INFO ] - 5) 0x1012 0x441 0x476 0x105 Channel 9 Gold Coast type:1
    [2016-02-06 07:54:02,714] [Log ] [22 ] [INFO ] - Found: DVBT:tv:Nine Network Australia Channel 9 Gold Coast Freq:648500 ONID:4114 TSID:1089 SID:1142 PMT:0x105 FTA:True LCN:91 BandWidth:7
    [2016-02-06 07:54:02,714] [Log ] [22 ] [INFO ] - 6) 0x1012 0x441 0x477 0x106 9Gem type:1
    [2016-02-06 07:54:02,724] [Log ] [22 ] [INFO ] - Found: DVBT:tv:Nine Network Australia 9Gem Freq:648500 ONID:4114 TSID:1089 SID:1143 PMT:0x106 FTA:True LCN:92 BandWidth:7
    [2016-02-06 07:54:02,724] [Log ] [22 ] [INFO ] - 7) 0x1012 0x441 0x478 0x107 9Go! type:1
    [2016-02-06 07:54:02,724] [Log ] [22 ] [INFO ] - Found: DVBT:tv:Nine Network Australia 9Go! Freq:648500 ONID:4114 TSID:1089 SID:1144 PMT:0x107 FTA:True LCN:93 BandWidth:7
    [2016-02-06 07:54:02,734] [Log ] [22 ] [INFO ] - Scan Got 8 from 8 channels[/collapse]

    Presumably only one of those is actually correct... or maybe the second frequency is a weak signal from an adjacent/nearby region?
     

    MartyW

    Portal Member
    June 24, 2014
    5
    1
    46
    Australia Australia
    Yes, we also pick up Brisbane signals here on the Gold Coast. Never caused an issue before though. There are double ups for just about every channel group. If this is an issue what can I do about it?
     

    mm1352000

    Development Group
  • Team MediaPortal
  • September 1, 2008
    21,571
    8,218
    New Zealand New Zealand
    Country flag
    Unfortunately it looks like the Brisbane versions overwrite the Gold Coast versions in this case. So, try doing a manual scan of the Gold Coast frequency (578500 kHz, bandwidth = 7 MHz), then try viewing the channels again.
     

    MartyW

    Portal Member
    June 24, 2014
    5
    1
    46
    Australia Australia
    Yep, that fixed it. There were still a few channels left that caused freeze ups so I deleted all channels and manually scanned each channel frequency for the Gold Coast from a list I found on the net. Thanks for your help

    Unfortunately now the EPG has stopped working. Anyway, that's a separate issue and hopefully not too hard for me to figure out.
     

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