back to back recordings-same channel-2nd show only 4 minutes?

Discussion in 'General Support' started by Hefe, November 24, 2013.

  1. Hefe

    Hefe Portal Member

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    wow.. this one is driving me nuts!

    single computer acting as server and client
    2 colossus cards, 2 Directv stb's

    everything is working ok when the shows are on different channels, but when they are on the same station the 2nd recording stops at exactly 4 minutes.
    that is also the same spot in the show that the first one ends (4 minutes after the first episode ends)
    so the 2nd episode shows a minute or 2 of the end of the first and a couple minutes of the 2nd and bam... 4 minutes it stops..

    I have been using History to test..
    record "Pawn Stars" (30 minute show)
    the first recording is around 34 minutes because of a 2 minute before and 2 minute after buffer
    the 2nd one... EXACTLY 4 minutes long..

    it has to be something simple I am missing..

    any suggestions?


     
    • Missing System Logs and/or Specs Missing System Logs and/or Specs x 1
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  3. mm1352000
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  4. Hefe

    Hefe Portal Member

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    Sorry for the long delay
    Since I am able to repeat the error easily, should I clear all the logs and make it mess up, then post that log?
    And.... How would I go about doing that?[DOUBLEPOST=1392520607][/DOUBLEPOST]Oh, forgot to mention, I did the 1.6 upgrade and the problem remains the same
     
  5. mm1352000
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    It would be fine to export full log files as long as the zip file is not too big. If you want, you can clear the logs by:
    1. Open TV Server configuration.
    2. Click "open log directory".
    3. Delete all the files you find there.

    If you're going to do that, please restart the TV service after doing it. That's just to make sure I get all the information I need.

    As above. Not necessary, but instructions provided.

    Okay.
     
  6. Hefe

    Hefe Portal Member

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    awesome..
    I will do that soon

    clear the logs, set it to record back-to-back shows, let it fail, and save the logs..

    thanks!

    Jeff
     
  7. Hefe

    Hefe Portal Member

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    alright I finally got around to posting my log files. as you can see, I asked it to record 2 shows on history channel both being 30 min long, but the second one is actually only 4min. feel free to ask questions and thanks in advance
     
  8. mm1352000
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    Hi Jeff

    First, could you please disable the DVB EPG grabber. It is giving your ATSC tuners an unnecessary workout and makes the logs longer and harder to read.
    http://wiki.team-mediaportal.com/1_...figuration/TV-Server_Configuration/05_DVB_EPG

    Untick idle and timeshifting EPG grabbers.

    Now to the actual problem...
    First recording starts:
    Second recording starts:
    First recording stops:
    Note the time: 4 minutes after the second recording starts. Not a coincidence. I'll come back to this. In any case, TV Server knows you've got the other recording still which is why it says "continuing graph".

    Second recording stops:
    So TV Server thinks it recorded the second show correctly.

    What is wrong here?
    I think the culprit is the DirecTV SHEF plugin. When the first recording finishes:
    That would kill your second recording very nicely. I think disabling the "power receivers on and off as required" option might need to be unticked, as clearly it is not correctly tracking when it is safe to send the power-off command.

    mm
     
  9. Hefe

    Hefe Portal Member

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    thank you, I will try that and report back
     
  10. Hefe

    Hefe Portal Member

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    you absolutely rock!

    that fixed it smooth as silk!

    thanks so much
     
  11. mm1352000
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    No problem - always happy to help. :)
     
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