Cannot watch TV after Update "Graph building failed" (1 Viewer)

jimbeam128

Portal Pro
December 16, 2008
169
19
Home Country
Germany Germany
Hello,

I came from MediaPortal 1.30 and wanted to Update on 1.32 x64 Edition.

I cleanly uninstalled 1.30 first and then installed 1.32 x64.

After the installation Live TV does not start. It tells "Graph could not be started".

Here the relevant log from Mediaportal:

[2023-12-19 09:41:44,878] [Error ] [MPMain ] [ERROR] - TexturePacker: Cleanup Ein Teil des Pfades "C:\ProgramData\Team MediaPortal\MediaPortal\Cache\Titan" konnte nicht gefunden werden.
[2023-12-19 09:41:48,322] [Error ] [FilterChecker] [ERROR] - TVHome: * WARNING * Unable to detect registered filter: TsReader.ax!

Here the relevant log from TV Server:

[2023-12-19 09:42:13,250] [Log ] [10 ] [ERROR] - Exception :TvLibrary.TvExceptionGraphBuildingFailed: Graph building failed ---> System.Runtime.InteropServices.COMException: Die COM-Klassenfactory für die Komponente mit CLSID {FC50BED6-FE38-42D3-B831-771690091A6E} konnte aufgrund des folgenden Fehlers nicht abgerufen werden: 80040154 Klasse nicht registriert (Ausnahme von HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).
bei System.Runtime.Remoting.RemotingServices.AllocateUninitializedObject(RuntimeType objectType)
bei System.Runtime.Remoting.Activation.ActivationServices.CreateInstance(RuntimeType serverType)
bei System.Runtime.Remoting.Activation.ActivationServices.IsCurrentContextOK(RuntimeType serverType, Object[] props, Boolean bNewObj)
bei TvLibrary.Implementations.DVB.TvCardDvbBase.AddTsWriterFilterToGraph()
bei TvLibrary.Implementations.DVB.TvCardDVBS.BuildGraph()
--- Ende der internen Ausnahmestapelüberwachung ---
bei TvLibrary.Implementations.DVB.TvCardDVBS.BuildGraph()
bei TvLibrary.Implementations.DVB.TvCardDVBS.BeforeTune(Int32& subChannelId, IChannel channel)
bei TvLibrary.Implementations.DVB.TvCardDVBS.Tune(Int32 subChannelId, IChannel channel)
bei TvService.CardTuner.Tune(IUser& user, IChannel channel, Int32 idChannel)


I already tried to register the TsReader.ax file with regsvr32 but this fails with a error that it cannot be registered.

I also tried to reinstall the visual c++ Redistributables but this also does not help.

Has anyone the same issue and a solution for this?
 

CyberSimian

Test Group
  • Team MediaPortal
  • June 10, 2013
    2,875
    1,804
    Southampton
    Home Country
    United Kingdom United Kingdom
    I came from MediaPortal 1.30 and wanted to Update on 1.32 x64 Edition.
    I cleanly uninstalled 1.30 first and then installed 1.32 x64.
    After the installation Live TV does not start. It tells "Graph could not be started".
    Unfortunately, MP 1.32 is known to be "flakey" :(. Rather than spending time trying to get it to work, I would recommend uninstalling MP 1.32, and re-installing MP 1.30.

    MP 1.33 should fix most or all of the problems associated with MP 1.32, and I would suggest waiting for that release of MP (not sure when it will become available -- a few weeks perhaps?).

    -- from CyberSimian in the UK
     

    Pablik

    Development Group
  • Team MediaPortal
  • August 19, 2010
    680
    1,089
    Home Country
    Czech Republic Czech Republic
    I came from MediaPortal 1.30 and wanted to Update on 1.32 x64 Edition.
    I cleanly uninstalled 1.30 first and then installed 1.32 x64.
    After the installation Live TV does not start. It tells "Graph could not be started".
    Hi,
    it wasn't absolutely necessary to uninstall version 1.30. If you do a New or Clean installation, the current MediaPortal application data folder is renamed to BACKUP_xxxx. So you can later copy the data to current folder or use them as backup.
    This is same for TvServer (except the database).

    For the TV server installation/upgrade, please use x86 version. In the x64 installator, select the Client mode to avoid installation of the TvServer (there is a mess with DS filters).

    It is true, that MP 1.33 Pre fixes some issues, but unfortunately not your problem. It seems, that you are suffering from the same problem like @horned_reaper had recently. Please can you post the list of your VC++ currently installed applications? I'd like to simulate your problem.
     

    jimbeam128

    Portal Pro
    December 16, 2008
    169
    19
    Home Country
    Germany Germany
    OK,

    so here is the list of installed VC++ with Versions:

    2008 x86:
    2008 x64: 9.0.30729.6161
    2010 x86: 10.0.30319
    2010 x64:
    2013 x86:12.0.21005
    2013 x64: 12.0.30501
    2015 x64: 14.0.24212
    2017 x86: 14.11.25325

    you said:

    For the TV server installation/upgrade, please use x86 version. In the x64 installator, select the Client mode to avoid installation of the TvServer (there is a mess with DS filters).


    So I should install the x86 Version of TV Server and the 64 Bit Version of the MediaPortal Client? - I just thought it would be all 64 bit supported now...
     

    Pablik

    Development Group
  • Team MediaPortal
  • August 19, 2010
    680
    1,089
    Home Country
    Czech Republic Czech Republic
    OK,

    so here is the list of installed VC++ with Versions:

    2008 x86:
    2008 x64: 9.0.30729.6161
    2010 x86: 10.0.30319
    2010 x64:
    2013 x86:12.0.21005
    2013 x64: 12.0.30501
    2015 x64: 14.0.24212
    2017 x86: 14.11.25325

    you said:

    For the TV server installation/upgrade, please use x86 version. In the x64 installator, select the Client mode to avoid installation of the TvServer (there is a mess with DS filters).

    So I should install the x86 Version of TV Server and the 64 Bit Version of the MediaPortal Client? - I just thought it would be all 64 bit supported now...

    So, try to install this VC++ 2015-2022 x64 14.38.33130.0 from this MP link.
    The 2015 x64: 14.0.24212 is insufficient. We have to improve the detection of the installed VC++ in the DeployTool.

    The x64 TV server is in delevelopment state. The x64 MP installator includes x86 TvServer (with a wrong DS filters).
     
    Last edited:

    horned_reaper

    Test Group
  • Team MediaPortal
  • January 7, 2011
    1,233
    461
    Munich
    Home Country
    Germany Germany
    OK,

    so here is the list of installed VC++ with Versions:

    2008 x86:
    2008 x64: 9.0.30729.6161
    2010 x86: 10.0.30319
    2010 x64:
    2013 x86:12.0.21005
    2013 x64: 12.0.30501
    2015 x64: 14.0.24212
    2017 x86: 14.11.25325

    you said:

    For the TV server installation/upgrade, please use x86 version. In the x64 installator, select the Client mode to avoid installation of the TvServer (there is a mess with DS filters).

    So I should install the x86 Version of TV Server and the 64 Bit Version of the MediaPortal Client? - I just thought it would be all 64 bit supported now...

    How to fix the DS filters issue when the official MP 1.32 x64 setup file was used?
     

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