Can't find ci module / unscramble channels in TV-Server (1 Viewer)


Portal Pro
January 2, 2007
Home Country
Netherlands Netherlands
Got a problem with my newly build setup:

TV-Server Version: 1.3 Alpha
MediaPortal Version: 1.3 Alpha
MediaPortal Skin: Default Wide
Windows Version: Windows 8 Pro
CPU Type: Intel i3-3225
HDD: Crucial M4 mSATA SSD 64GB
Memory: 8GB 1.35v Kingston
Motherboard: Intel DH77EB
Video Card: HD4000
Video Card Driver:
Sound Card: Auzentech Forte 7.1 with OPA637SM upgrade
Sound Card AC3:
Sound Card Driver: 1.35
1. TV Card: Digital Device Duoflex DVB-C/T PCI-e
1. TV Card Type: DVB-C
1. TV Card Driver:
MPEG2 Video Codec:
MPEG2 Audio Codec:
h.264 Video Codec:
Satelite/CableTV Provider: Ziggo
HTPC Case: Streacom FC5
Cooling: Passive
Power Supply: Openframe 80 Watts, passively cooled by case
Remote: Philips SRM-9100
TV: Philips 9606
TV - HTPC Connection: HDMI

Within TV server I can scan and find all channels on the dualtuner card, however I cannot see the cam menu like I always could with my FloppyDTV on my old setup and it doesn't descramble any channels.
I made sure I have everything the same as here;

- I tried all combinations of Windows 8 and 7 with both 1.3 alpha and 1.2.3, logs attached.

- I swapped the cables on the octopus module, to no avail

- I swapped out the cam module (Mascom Alphacrypt Classic) and paycard with a 2nd I had from my old dual tuner setup to no avail. Both sets are confirmed working in both FloppyDTV + TV.

- I followed these threads: and to no avail

- I changed the cam support to none, hoping that it would be done through hardware support instead

- I changed the number of decoding streams support between 0,1 and 2

- I changed the card to be preloaded in the settings

- I changed the card order

- I disabled all the redundant (DVB-T + MCE) cards

Really got no clue anymore what else to try or why it doesn't work the way it always has with numerous tv cards.
Logs for the TV server attached which include all the steps taken.
Last edited:


Portal Pro
January 2, 2007
Home Country
Netherlands Netherlands
I don't seem to have that installed, downloaded the latest driver from
My cards didn't came with a driver cd.
Googling for just the tool doesn't get much results, so I"ll check again if I really didn't get a driver cd.


Portal Member
May 27, 2005
Vienna (Austria)
Home Country
Austria Austria
I am on DVB-S (DD Cine S2), maybe it's different with your DuoFlex card but for me this tool was installed automatically when I installed the drivers... You should find it in C:\Programs\DigitalDevices\DVB-Utils\


Portal Pro
January 2, 2007
Home Country
Netherlands Netherlands
Here there's only the folder DVB-Driver, that was the first place I've been looking.
It doesn't seem to be installed, and I can't download it stand-alone from the website.


I've looked some more and re-read the manuals.
There's nothing about such a tool and it might be for the cine s2 only.
In fact there's nothing on how the drivers at all, just how to install it in your case.
It's probably copyrighted content so can't ask you to upload the tool.
Last edited:


Retired Team Member
  • Premium Supporter
  • September 1, 2008
    Home Country
    New Zealand New Zealand
    2012-11-11 22:24:19.307793 [(7)]: dvb: DigitalDevices CI: connection to [demux] successful, CI not available or configured for this tuner.
    Bitkeeper is right. You need the configuration tool. The tool is not Cine S2 only. I think it should be installed with the driver.


    Portal Pro
    January 2, 2007
    Home Country
    Netherlands Netherlands
    Indeed you need the tool.
    But somehow on my new win8 htpc it on't install.
    I checked with my old htpc and everything installled just fine.
    Did a recheck and somehow it's greyed out and that couldn't be changed.
    Will retry in a few days as my SSD died after just 3 days, waiting for a replacement now.

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