Can't play recorded programs (1 Viewer)

[Johncmug]

A week or so ago I suddenly couldn't play recorded programs. I go to the recordings, select them to play it flashes and then back to the Recordings list. I am also (out of the blue ) having issues viewing live TV. Not sure if they are connected but for now, I'm trying to get the recordings to work.

Any ideas? Thanks in advance!

 

[mm1352000]

Hello

Thanks for the log files
They show that MP is receiving an error/abort message from the playback engine almost immediately after trying to start playback:
[2017-05-04 20:23:04,857] [Log ] [MPMain ] [INFO ] - TSReaderPlayer: event:ErrorAbort param1:-2004353023 param2:0 param1:0x88880001 param2:0x0

Unfortunately the error/abort message doesn't specify what's wrong or exactly where it's coming from. All I'm able to say is that it comes from one of the playback engine components (video renderer, audio renderer, codecs, splitter). With that in mind, I checked the splitter (TsReader) and video renderer log files. They don't seem to be the source of the error. Therefore I suspect the cause may be one of the LAV codecs.

Please attach screenshots showing your LAV video and LAV audio configuration.

 

[Johncmug]

Yes, it seems to abort as soon as it displays the first frame of video. Attached are the LAV video/audio configurations... Thank you for your assistance!!

 

[mm1352000]

Okay, bit of a stab in the dark here, but I think there's a >70% chance that this could be the problem...

We've had a few reports recently of Avast anti-virus software causing various problems with MediaPortal TV functions:
[solved] - tv tuner Stopped getting signal
All tuners on one card fail to tune
Upgrade broke live TV

I see that you also use Avast, and so I suspect you may well be experiencing the same problem.
In short: try updating, disabling or uninstalling Avast.

 

[Johncmug]

Excellent, I hope that's it! I've been using both together for a while... but who knows, maybe Avast just provided an update.

Pretty sure I actually read through the beginning of that thread but didn't read through to the resolution. Shame on me! I'll give it a shot tonight and report back. Thanks again!

 

[Johncmug]

I uninstalled Avast and installed Avira. Rebooted and tried playing recordings. No luck. However, in the initial post, I mentioned I had two problems... can't play recordings and live TV no longer works. Uninstalling Avast fixed live TV... except there was no audio. I closed mediaportal and opened up an mp3 on the pc and there was no Audio. I went to my audio settings and noticed there are now 4 devices name 'TOSHIBA-TV', Intel(R) Display Audio. I tested the default and nothing. I tested the other 3 and they worked. I disabled all but one and made one of the devices my default. Eureka!!! I opened Mediaportal and tried live TV... Success! Video and Audio. I tried recordings and it worked as well.

Thanks so much for your help! Not sure how I got 4 Audio devices... probably some sort of automatic update.

 

[mm1352000]

Sounds like a combination of problems there - Avast + the audio thing.
Thanks for reporting your solution.