Can't start TVServer Config (1 Viewer)

[Alexh]

Hi,

I have been using the live TV function for many months, no change to my system. Microsoft Windows update on 5/11 but I have used the system since then.
Now I can't get any Live TV and TV-Server Config has the following error on startup

I'm using internal Hauppage tuner cards. Tried rebooting with no luck.
This machine is a server but I also have a client on it for testing and that is what I'm referring to.
Running ver 1.15.

P.S. Long story but when I installed these tuner cards from another PC running media center the latest Win 7 drivers on hauppage would not work. I had saved the older working driver but fully updated windows 7 would not allow me to install it. So I had to reinstall windows and before applying all updates, I installed the old driver. This allowed the tuner drivers to function. It looks like the drivers are now the latest from hauppage so they may have auto updated. However my tuner cards are reporting no driver issues. Driver version is 7.9.1.34216.

 

[mm1352000]

TV Server Configuration Fails To Start - get_Cards() error - MediaPortal 1 - MediaPortal Wiki

 

[wakkawakka]

I was getting the same error, and fixed it with the above link. However now I'm getting the below error:

 

[mm1352000]

I was getting the same error, and fixed it with the above link. However now I'm getting the below error:

This is a sign that your fix was unsuccessful.

 

[wakkawakka]

This is a sign that your fix was unsuccessful.

The TV service gets stuck in starting state. What would suggest I next try?

edit - Now this:

 

[mm1352000]

The TV service gets stuck in starting state.

...then it's no wonder TV Server Config can't start. The screenshot in your previous reply is basically TV Server Config's way of saying "I can't connect to the TV service - panic panic PANIC!".

What would suggest I next try?

Focus on figuring out why the TV service isn't starting successfully. If you feel unable to figure that out yourself, provide log files for other people to analyse on your behalf.

 

[wakkawakka]

SetupTv-Error.log

[2017-05-17 20:13:08,676] [Log ] [SetupTv ] [ERROR] - ServiceHelper: Starting TvService failed. Please check your installation.
Error: System.ServiceProcess.TimeoutException: Time out has expired and the operation has not been completed.
at System.ServiceProcess.ServiceController.WaitForStatus(ServiceControllerStatus desiredStatus, TimeSpan timeout)
at SetupTv.ServiceHelper.Start(String aServiceName)
[2017-05-17 20:14:22,071] [Log ] [SetupTv ] [ERROR] - ServiceHelper: Starting TvService failed. Please check your installation.
Error: System.ServiceProcess.TimeoutException: Time out has expired and the operation has not been completed.
at System.ServiceProcess.ServiceController.WaitForStatus(ServiceControllerStatus desiredStatus, TimeSpan timeout)
at SetupTv.ServiceHelper.Start(String aServiceName)

SetupTv.log

[2017-05-17 20:12:06,219] [Log ] [SetupTv ] [INFO ] - ---- SetupTv v1.16.0.0 is starting up on Windows 10 [10.0.10240.0]
[2017-05-17 20:12:06,250] [Log ] [SetupTv ] [INFO ] - ---- check connection with database ----
[2017-05-17 20:12:06,812] [Log ] [SetupTv ] [INFO ] - SetupDatabaseForm: Added dependency for TvService - MySQL
[2017-05-17 20:12:06,812] [Log ] [SetupTv ] [INFO ] - ---- check if database needs to be updated/created ----
[2017-05-17 20:12:06,844] [Log ] [SetupTv ] [INFO ] - ---- upgrade database schema ----
[2017-05-17 20:12:06,844] [Log ] [SetupTv ] [INFO ] - ---- check if tvservice is running ----
[2017-05-17 20:12:06,859] [Log ] [SetupTv ] [INFO ] - ---- tvservice is not running ----
[2017-05-17 20:12:08,641] [Log ] [SetupTv ] [INFO ] - ---- start tvservice----
[2017-05-17 20:13:08,676] [Log ] [SetupTv ] [ERROR] - ServiceHelper: Starting TvService failed. Please check your installation.
Error: System.ServiceProcess.TimeoutException: Time out has expired and the operation has not been completed.
at System.ServiceProcess.ServiceController.WaitForStatus(ServiceControllerStatus desiredStatus, TimeSpan timeout)
at SetupTv.ServiceHelper.Start(String aServiceName)
[2017-05-17 20:13:18,942] [Log ] [SetupTv ] [DEBUG] - RemoteControl: RegisterChannel first called in Domain SetupTv.exe for thread SetupTv with id 1
[2017-05-17 20:13:22,036] [Log ] [SetupTv ] [INFO ] - ---- restart tvservice----
[2017-05-17 20:14:22,071] [Log ] [SetupTv ] [ERROR] - ServiceHelper: Starting TvService failed. Please check your installation.
Error: System.ServiceProcess.TimeoutException: Time out has expired and the operation has not been completed.
at System.ServiceProcess.ServiceController.WaitForStatus(ServiceControllerStatus desiredStatus, TimeSpan timeout)
at SetupTv.ServiceHelper.Start(String aServiceName)
[2017-05-17 20:14:32,071] [Log ] [SetupTv ] [INFO ] - ---- Unable to restart tv service----
[2017-05-17 20:14:32,071] [Log ] [SetupTv ] [ERROR] - Exception ystem.Runtime.Remoting.RemotingException: Requested Service not found

Server stack trace:
at System.Runtime.Remoting.Channels.BinaryServerFormatterSink.ProcessMessage(IServerChannelSinkStack sinkStack, IMessage requestMsg, ITransportHeaders requestHeaders, Stream requestStream, IMessage& responseMsg, ITransportHeaders& responseHeaders, Stream& responseStream)

Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at TvControl.IController.get_Cards()
at SetupTv.Startup.Main(String[] arguments)

Hopefully these are the correct logs and format

 

[mm1352000]

Hopefully these are the correct logs and format

Thanks for trying... but these are no good for me.
Please zip [together] then attach ("upload a file") all the TV Server log files. In other words: I'm asking for one zip file containing all the TV Server log files.

 

[wakkawakka]

Attached

 

[mm1352000]

Wow, you really have managed to mess up your installation there - good and proper.
It's not going to be time-efficient for me to explain how to fix what you have going on there.
Your options are:

1. Run up a TeamViewer session and ask me to connect and fix up the mess. I'll be happy to help with this.
2. Do a complete MP and MySQL uninstallation and clean up (ie. delete all databases) and start over.