- September 1, 2008
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There's no need to apologise. I'm not offended; just a little perplexed.Sorry, i'm not trying to offend anyone.
W10 = Windows 10This 'W10' update you speak of has me intrigued though because that is about the time this problem occurred. Do you know what W10 is?
Windows automatically installs updates.
The recent ones I can see [in your Windows system event log]:
"7/18/2016 3:17:53 AM";"Microsoft-Windows-WindowsUpdateClient";"(1)";"Information";"Installation Successful: Windows successfully installed the following update: Cumulative Update for Windows 10 Version 1511 (KB3172985)";"19"
"7/20/2016 9:51:54 AM";"Microsoft-Windows-WindowsUpdateClient";"(1)";"Information";"Installation Started: Windows has started installing the following update: OneNote";"43"
"7/20/2016 9:51:59 AM";"Microsoft-Windows-WindowsUpdateClient";"(1)";"Information";"Installation Successful: Windows successfully installed the following update: OneNote";"19"
"7/20/2016 9:55:58 AM";"Microsoft-Windows-WindowsUpdateClient";"(1)";"Information";"Installation Started: Windows has started installing the following update: Mail and Calendar";"43"
"7/20/2016 9:56:04 AM";"Microsoft-Windows-WindowsUpdateClient";"(1)";"Information";"Installation Successful: Windows successfully installed the following update: Mail and Calendar";"19"
"7/21/2016 6:25:36 AM";"Microsoft-Windows-WindowsUpdateClient";"(1)";"Information";"Installation Started: Windows has started installing the following update: 3D Builder";"43"
"7/21/2016 6:25:36 AM";"Microsoft-Windows-WindowsUpdateClient";"(1)";"Information";"Installation Successful: Windows successfully installed the following update: 3D Builder";"19"
"7/22/2016 8:05:12 AM";"Microsoft-Windows-WindowsUpdateClient";"(1)";"Information";"Installation Started: Windows has started installing the following update: Windows Voice Recorder";"43"
"7/22/2016 8:05:12 AM";"Microsoft-Windows-WindowsUpdateClient";"(1)";"Information";"Installation Successful: Windows successfully installed the following update: Windows Voice Recorder";"19"
"7/22/2016 8:05:51 AM";"Microsoft-Windows-WindowsUpdateClient";"(1)";"Information";"Installation Started: Windows has started installing the following update: Microsoft People";"43"
"7/22/2016 8:05:51 AM";"Microsoft-Windows-WindowsUpdateClient";"(1)";"Information";"Installation Successful: Windows successfully installed the following update: Microsoft People";"19"
[edit: Have you tried simply rebooting the PC?]