Complete crash while watching/starting tv (1 Viewer)

[chrisonline]

Sometimes MP crashes completly while watching/starting tv with an "Windows Error Dialog".
Only complete close and restart did help.

Can anyone analyze the logs i've attached?

The error occured approx. at 7 p.m. (19.00) and immediately afterwards i created the logs!

MediaPortal Version: 1.2.3
Operating System: Windows 7 64 bit

Or should i open a bug report?

 

[mm1352000]

Hello chrisonline

Thanks for reporting.
According to your logs, the component causing the crash is dshowhelper.dll.
I suggest you try the updated versions of that component available from -->here<--.

mm

 

[chrisonline]

Hi!

Thanks for the info.
I will try it.

 

[Owlsroost]

From the logs, it looks like the crash happened when you stopped live TV (there is a channel change, then live TV was stopped about a minute later) - is this what happened ?

Tony

 

[chrisonline]

No, this time i startet live TV (automatic fullscreen start) and it has crashed.
I heard the sound and it still playing but saw only a black screen and the error message dialog from Windows 7.

Afterwards i created the logs.

 

[Owlsroost]

Is this something that has recently started to happen ?

Did it happen with older versions of MP ?

Tony

 

[chrisonline]

It is very hard to say because i recently changed my hardware (except tv cards) with the MP 1.2.2 release i think.
Before i had no problems in live TV.

The error occurs only sometimes.
And as of now after a wake up from hibernate/standby.

For example:
Wake up of HTPC and i start live TV --> crash !
I close MP, quit the Windows error message and start MP again (no reboot of HTPC) and it works again.

 

[Owlsroost]

OK, so it feels like it's a resume from standby problem - what are your startup/resume settings ? ( http://wiki.team-mediaportal.com/1_...guration/11_General/5_Startup_Resume_Settings )

Tony

 

[chrisonline]

Here we go:

 

[The_Stig]

Did you try to enable "Restart MP on resume"? Solved quite a few issues for me...