Configuration closes on channel scan (1 Viewer)

[Pete4000uk]

Hi all,

I have (for my sins) a new installation of Windows 10. I have a TBS 6221 DVB-T2/T DBA Tuner (PCI) and have downloaded the latest version of TV Portal. When I select UK - Wenvoe to scan for channels it pauses for about 10 seconds before just closing. This also happens when running as administrator. If I try to run the Configuration programme again I get an error message that goes on about sockets and IP addresses (of my PC) (I don't know if I can attach a image here)

Kind of stumped really??

 

[mrj]

Hi Pete
If you supply log files it is much more likely that you get help.
You can attach images if you wish to do so.
mrj

 

[Pete4000uk]

Hello

Where would I find the log files?

Thanks

 

[joecrow]

This here should be some help, after collecting the logs use the "Upload a File" button when you reply.

 

[mrj]

C:\ProgramData\Team MediaPortal\MP2-Server\Log

 

[Pete4000uk]

MediaPortal 2 Version: 2.2.1

Description
TV Configuration programme closes without warning or error during channel scan. This happens about five or so minutes after the scan has started and before any channels are found.

Hope the logs are uploaded OK, wasn't sure about what was needed to be uploaded

Steps to Reproduce:
Open TV configuration, go to scan channels (DVB-T2 PCI), select UK then Wenvoe, click 'Scan for channels'

 

[Pete4000uk]

OK, thanks all, I have hopefully uploaded everything OK in the bug reports section

 

[HTPCSourcer]

I have hopefully uploaded everything OK in the bug reports section

I moved your posting into this thread for the moment.

 

[Pete4000uk]

Thanks Admin!

 

[HTPCSourcer]

As nobody bothered to answer so far: such issues are usually related to the TV card driver. Unfortuately the server log is still at INFO level. Can you change the log level in the client settings part to DEBUG (Settings/System/...) and repeat the operation? Then post a new set of logs please.