Error message: Program/channel not found (1 Viewer)

[kpatch]

Hello:

When I start the TV feature, I get the message "Program/channel not found."

I am using a Hauppauge HD PVR. Its capture software is able to display the video/audio from my satellite box. I'm stumped so any assistance would be greatly appreciated.

Thanks

P

 

[kpatch]

How do I get the system logs?

 

[RonD]

the following message shows how to get support for Media Portal problems.

Don't forget to include Logs and fill in System Specs for Support!
https://forum.team-mediaportal.com/...-and-fill-in-system-specs-for-support.118424/

direct link to the Log File wiki page
http://wiki.team-mediaportal.com/Forum/How_to_post_logs

 

[kpatch]

Here's the log file...

 

[mm1352000]

Patrick, your channels seem to be all setup to use the s-video and S/PDIF/TOSLINK inputs. Is that correct? If not, that would explain the problem.

 

[kpatch]

Hi mm:

It should be set to component video. I can't find where to make the change. Can you give me a hint?

Thanks

P

 

[mm1352000]

It should be set to component video. I can't find where to make the change. Can you give me a hint?

In the SchedulesDirect plugin, advanced tab.
First you'll have to delete all channels - TV Channels section, select all, delete.
Then in the SD plugin, set video to YRYBY #1 and audio to SPDIF In #1 (assumption: using S/PDIF audio).
Then force a guide update on next TV service start.
Then restart the TV service.
Then link all the new and correctly configured channels to your HDPVR 2 again.

 

[kpatch]

That did it. The IR blaster is not happy, but I should be able to get that going.
Thanks for all your help.
P

 

[kpatch]

OK...the blaster issue is a little more complicated than I had wished. :-(

When I do a test blast, the channel changes perfectly. However, when I select a channel from the guide, nothing happens.

Is there anything in the system logs I submitted earflier today that might indicate what the issue might be?

P

 

[mm1352000]

Is there anything in the system logs I submitted earflier today that might indicate what the issue might be?

Yes, this:
[collapse]
[2014-05-04 19:33:01,233] [Log ] [TVService] [ERROR] - System.IO.FileNotFoundException: Could not find file 'C:\ProgramData\IR Server Suite\TV3 Blaster Plugin\ExternalChannelConfig5.xml'.
File name: 'C:\ProgramData\IR Server Suite\TV3 Blaster Plugin\ExternalChannelConfig5.xml'
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize)
at System.Xml.XmlDownloadManager.GetStream(Uri uri, ICredentials credentials, IWebProxy proxy, RequestCachePolicy cachePolicy)
at System.Xml.XmlUrlResolver.GetEntity(Uri absoluteUri, String role, Type ofObjectToReturn)
at System.Xml.XmlTextReaderImpl.OpenUrlDelegate(Object xmlResolver)
at System.Threading.CompressedStack.runTryCode(Object userData)
at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
at System.Threading.CompressedStack.Run(CompressedStack compressedStack, ContextCallback callback, Object state)
at System.Xml.XmlTextReaderImpl.OpenUrl()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
at System.Xml.XmlDocument.Load(XmlReader reader)
at System.Xml.XmlDocument.Load(String filename)
at MPUtils.ExternalChannelConfig.Load(String fileName)
at TvEngine.Plugins.IRSS.TV3BlasterPlugin.TV3BlasterPlugin.LoadExternalConfigs()
[2014-05-04 19:33:01,295] [Log ] [TVService] [ERROR] - System.IO.FileNotFoundException: Could not find file 'C:\ProgramData\IR Server Suite\TV3 Blaster Plugin\ExternalChannelConfig4.xml'.
File name: 'C:\ProgramData\IR Server Suite\TV3 Blaster Plugin\ExternalChannelConfig4.xml'
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize)
at System.Xml.XmlDownloadManager.GetStream(Uri uri, ICredentials credentials, IWebProxy proxy, RequestCachePolicy cachePolicy)
at System.Xml.XmlUrlResolver.GetEntity(Uri absoluteUri, String role, Type ofObjectToReturn)
at System.Xml.XmlTextReaderImpl.OpenUrlDelegate(Object xmlResolver)
at System.Threading.CompressedStack.runTryCode(Object userData)
at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
at System.Threading.CompressedStack.Run(CompressedStack compressedStack, ContextCallback callback, Object state)
at System.Xml.XmlTextReaderImpl.OpenUrl()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
at System.Xml.XmlDocument.Load(XmlReader reader)
at System.Xml.XmlDocument.Load(String filename)
at MPUtils.ExternalChannelConfig.Load(String fileName)
at TvEngine.Plugins.IRSS.TV3BlasterPlugin.TV3BlasterPlugin.LoadExternalConfigs()[/collapse]

I've never used IRSS but I suspect those errors mean you haven't configured IRSS properly.