IMDB not working (1 Viewer)

[gonzo90017]

Open Mediaportal> TV Guide> Highlight a Movie> Right Click> IMDB> Select the Movie

After this you get the Querying screen then the Downloading information screen. It seems to finish
downloading but after this nothing ever appears.

IMDB if I remember correctly has been broken since version 1.4.

 

[mm1352000]

Log files please - so we can see which version of MediaPortal you're using, settings, network info etc.

 

[gonzo90017]

Here you go.

 

[mm1352000]

Right, here's the problem:
[2015-11-02 17:46:18,192] [Log ] [MPMain ] [INFO ] - GUIWindowManager: Could not find window 2003

Window 2003 is the video info display window - the window that is meant to show all the IMDB info. If a skin doesn't have that window then the IMDB lookup function cannot possibly work.

It looks like you're using the Titan skin. According to our code repository Titan definitely has that window:
https://github.com/MediaPortal/Medi...diaPortal.Base/skin/Titan/DialogVideoInfo.xml

So, I wonder if you've customised your skin, or perhaps restored from a backup at some point and lost the definition for that window...?

Please use Windows File Explorer to check if "c:\ProgramData\Team MediaPortal\MediaPortal\skin\Titan\DialogVideoInfo.xml" exists.

 

[regeszter]

Open Mediaportal> TV Guide> Highlight a Movie> Right Click> IMDB> Select the Movie

After this you get the Querying screen then the Downloading information screen. It seems to finish
downloading but after this nothing ever appears.

IMDB if I remember correctly has been broken since version 1.4.

Hi,

please refresh your internal and external grabbers.

 

[mm1352000]

please refresh your internal and external grabbers.

But the grabbing seems to be successful:

[2015-11-02 17:46:03,646] [Log ] [MPMain ] [INFO ] - RefreshIMDB() - Refreshing MovieInfo for -Hanging Up
[2015-11-02 17:46:07,771] [Log ] [IMDBFetcher] [INFO ] - IMDB Script search for: Hanging+Up, year 0
[2015-11-02 17:46:08,376] [Log ] [IMDBFetcher] [INFO ] - IMDB Script: Found 10 matching movies for Hanging+Up. Filtering results.
[2015-11-02 17:46:08,376] [Log ] [IMDBFetcher] [INFO ] - IMDB Script: Total returned movie count 8
[2015-11-02 17:46:14,893] [Log ] [IMDBDetails] [INFO ] - IMDB Script GetDetails for: http://www.imdb.com/title/tt0162983/
[2015-11-02 17:46:18,120] [Log ] [MPMain ] [INFO ] - RefreshIMDB() - Found movie and added info for: Hanging Up (Year: 2000)

The problem occurs after this.

 

[gonzo90017]

I updated grabber scripts and internal grabbers. I also made sure that "c:\ProgramData\Team MediaPortal\MediaPortal\skin\Titan\DialogVideoInfo.xml" was present which it is. But still nothing. This is also a clean install of Mediaportal. So no modifications have been made.

 

[mm1352000]

Thanks for the update. I have to confess: I have no idea what's wrong.

Does it work for you if you use a different skin (eg. DefaultWide)?

 

[gonzo90017]

I've tried it using Titan, Default Wide, and MayaHD which I have installed on one of my clients. The last time I had it working I was using a modified TVPlugin.dll.
Here are a couple of threads from last year and 2 years ago.
https://forum.team-mediaportal.com/threads/imdb-info-no-longer-displays.119052/
https://forum.team-mediaportal.com/threads/no-imdb-info-showing.123829/

 

[mm1352000]

I already saw the first thread. It was a Titan-only problem, and apparently was solved:
https://issues.team-mediaportal.com/browse/MP1-3046

I checked the code too and the fix appears to have been applied.

The second thread is a different problem related to the grabber script. I don't see the corresponding entry "GUIVideoInfo Refresh image: New cover image link is not valid..." in your logs (and you already updated your grabber scripts), so I don't think that's the problem in your case.